Real-time
Two-way sync
Changes in Microsoft Dynamics 365 Sales or Shipwire instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ E-commerce
Microsoft Dynamics 365 Sales to Shipwire integration — real-time, two-way sync
Keep Microsoft Dynamics 365 Sales and Shipwire in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Why teams connect Microsoft Dynamics 365 Sales and Shipwire
Keep the customers and orders that Microsoft Dynamics 365 Sales and Shipwire share aligned in real time, so sales works from live purchase history and the store works from current account details.
Microsoft Dynamics 365 Sales holds the customer relationship: the contacts, accounts, and deals a go-to-market team works. Shipwire runs the buying side: who placed which order, what they bought, and where it ships. The two describe the same people and companies, and when they are connected only by exports, sales answers questions without recent orders in front of them while the store works from account details that changed weeks ago.
Stacksync links Orders, Invoices, Activities, Custom Tables in Microsoft Dynamics 365 Sales to Purchase Orders, Trackings, Rates, Orders in Shipwire with bi-directional, real-time sync. New customers, order activity, and corrected contact details move in whichever direction you configure, field by field, with conflicts resolved by rules you set. A record created or changed on either side shows up on the other within seconds, with no CSV exports and no nightly job.
The shared entity is the customer, matched on email or an external ID, so both systems agree on who the buyer is and the order history sits next to the relationship instead of in a separate tab.
Common use cases
- 01 Bi-directional sync of accounts, contacts, and opportunities with a SQL database so teams query CRM data without OData or FetchXML.
- 02 Write product usage and warehouse-computed scores onto Dataverse tables so sellers see them in the model-driven app.
- 03 Pull Returns and tracking.delivered events into a support or analytics database for reverse-logistics and delivery-SLA reporting.
- 04 Two-way sync Orders between a storefront or ERP database and Shipwire so new orders create fulfillment requests and Stacksync writes Trackings and status (processed, submitted, delivered) back.
Common sync patterns
One customer identity across sales and store
A person who exists as a contact in Microsoft Dynamics 365 Sales and a buyer in Shipwire is kept as a single, deduplicated record, so both teams work from the same customer instead of two partial copies.
Where Shipwire records orders: purchase history on the account
Orders and their status from Shipwire appear on the matching contact or account in Microsoft Dynamics 365 Sales, so reps see what a customer has bought and what is in flight before the next conversation.
New buyers become CRM records
A customer created in Shipwire creates or updates the matching contact or account in Microsoft Dynamics 365 Sales, so first-time and repeat buyers land in the relationship system without a manual import.
What you can sync between Microsoft Dynamics 365 Sales and Shipwire
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Microsoft Dynamics 365 Sales objects | Shipwire objects | How this pairing syncs | |
|---|---|---|---|
| Orders Confirmed sales; handed off to ERP systems for fulfillment and billing. | Orders B2C fulfillment orders (create, update, cancel, get) with item, hold, routing, and tracking subresources; typically written from a storefront or ERP and synced back with status and trackings. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Opportunities Deal records with stages and estimated revenue; synced for pipeline reporting and close-triggered workflows. | Stock Real-time per-warehouse inventory levels; read-only, pulled into a database or storefront so availability reflects on-hand and backordered quantities. | Opportunities is specific to Microsoft Dynamics 365 Sales and Stock to Shipwire — each maps to any object or custom field on the other side. | |
| Quotes Pricing proposals; often synced with CPQ or ERP pricing data. | Receivings Inbound advance ship notices (ASNs) from suppliers; created and updated via API and reconciled against Purchase Orders as inventory arrives at a warehouse. | Quotes is specific to Microsoft Dynamics 365 Sales and Receivings to Shipwire — each maps to any object or custom field on the other side. | |
| Invoices Billing records; usually mastered in the ERP and mirrored back for seller visibility. | Returns Return orders raised against existing Orders; created via API and read back into support or analytics systems for reverse-logistics tracking. | Invoices is specific to Microsoft Dynamics 365 Sales and Returns to Shipwire — each maps to any object or custom field on the other side. | |
| Activities Emails, calls, appointments, and tasks; read out for activity analytics. | Purchase Orders B2B orders with retailer-specific routing and compliance fields; managed via API alongside receivings for wholesale and marketplace fulfillment. | Activities is specific to Microsoft Dynamics 365 Sales and Purchase Orders to Shipwire — each maps to any object or custom field on the other side. | |
| Custom Tables Tenant-defined Dataverse tables; exposed through the same Web API as standard tables. | Trackings Shipment tracking numbers and carrier status returned as an Order subresource and surfaced through tracking.created, tracking.updated, and tracking.delivered webhook topics. | Custom Tables is specific to Microsoft Dynamics 365 Sales and Trackings to Shipwire — each maps to any object or custom field on the other side. |
How changes propagate between Microsoft Dynamics 365 Sales and Shipwire
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Microsoft Dynamics 365 Sales Shipwire Sub-second propagation
DetectionMicrosoft Dynamics 365 Sales notifies Stacksync of record changes through webhook events. Dataverse change tracking with delta tokens, plus registered webhooks on table events.
DeliveryEach detected change is written to Shipwire through its API, with automatic retries and rate-limit backoff.
Shipwire Microsoft Dynamics 365 Sales Sub-second propagation
DetectionShipwire notifies Stacksync of record changes through webhook events. Webhooks (HMAC-SHA256 signed, near real-time) on order, tracking, stock, receiving, return, and product topics.
DeliveryEach detected change is written to Microsoft Dynamics 365 Sales through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Microsoft Dynamics 365 Sales: Requests are governed by Dataverse service protection limits evaluated per user and time window.
- Shipwire: No published per-second request cap; list responses page at 20 items (recommended max ~200) and webhook payloads carry at most 20 items per resource, so large records must be paged via the response next links.
What ships with Microsoft Dynamics 365 Sales ⇄ Shipwire
Connect Microsoft Dynamics 365 Sales and Shipwire for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Microsoft Dynamics 365 Sales–Shipwire connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Microsoft Dynamics 365 Sales or Shipwire data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Microsoft Dynamics 365 Sales or Shipwire record.
Observability
Monitoring
Track your Microsoft Dynamics 365 Sales ⇄ Shipwire sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Microsoft Dynamics 365 Sales and Shipwire.
How the Microsoft Dynamics 365 Sales and Shipwire connectors work
Microsoft Dynamics 365 Sales
- Integration surface
- Dataverse Web API (OData v4 REST)
- Authentication
- OAuth 2.0 via Microsoft Entra ID
- Change detection
- Dataverse change tracking with delta tokens, plus registered webhooks on table events
- Capabilities
- read · write · webhooks
- Rate limits
- Requests are governed by Dataverse service protection limits evaluated per user and time window.
Shipwire
- Integration surface
- REST API (v3)
- Authentication
- Bearer token sent as `Authorization: ShipwireKey <token>`; up to two keys are generated per account on the Users and Roles page, refreshable/expirable, over HTTPS only (separate sandbox at api.beta.shipwire.com)
- Change detection
- Webhooks (HMAC-SHA256 signed, near real-time) on order, tracking, stock, receiving, return, and product topics; polling the list endpoints as a fallback (no CDC/log stream)
- Capabilities
- read · write · webhooks
- Rate limits
- No published per-second request cap; list responses page at 20 items (recommended max ~200) and webhook payloads carry at most 20 items per resource, so large records must be paged via the response next links.
How it works
How to connect Microsoft Dynamics 365 Sales to Shipwire — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Microsoft Dynamics 365 Sales and Shipwire with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Microsoft Dynamics 365 Sales
connected
Shipwire
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Microsoft Dynamics 365 Sales and Shipwire objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Microsoft Dynamics 365 Sales ⇄ ShipwireCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Microsoft Dynamics 365 Sales ShipwireCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Microsoft Dynamics 365 Sales and Shipwire integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Microsoft Dynamics 365 Sales and Shipwire: authenticate both systems, choose the objects to sync (such as Microsoft Dynamics 365 Sales's Orders and Opportunities), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Microsoft Dynamics 365 Sales and Shipwire: One customer identity across sales and store; Where Shipwire records orders: purchase history on the account; New buyers become CRM records. A person who exists as a contact in Microsoft Dynamics 365 Sales and a buyer in Shipwire is kept as a single, deduplicated record, so both teams work from the same customer instead of two partial copies.
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Microsoft Dynamics 365 Sales: Dataverse Web API (OData v4 REST). Authentication: OAuth 2.0 via Microsoft Entra ID. Shipwire: REST API (v3). Authentication: Bearer token sent as `Authorization: ShipwireKey <token>`; up to two keys are generated per account on the Users and Roles page, refreshable/expirable, over HTTPS only (separate sandbox at api.beta.shipwire.com). Stacksync manages authentication, retries, and rate limits on both sides.
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Microsoft Dynamics 365 Sales: Alternate keys allow upserts against external identifiers, so integrations do not need to store Dataverse GUIDs to write reliably. Shipwire: Stock and Rates are effectively read-only (inventory levels and quote estimates); Orders, Products, Receivings, Returns, and Purchase Orders support create and update. Stacksync's field mapping accounts for these differences between Microsoft Dynamics 365 Sales and Shipwire without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Microsoft Dynamics 365 Sales and Shipwire records are not retained after a sync operation.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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