Real-time
Two-way sync
Changes in Kommo or Shipwire instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ E-commerce
Kommo to Shipwire integration — real-time, two-way sync
Keep Kommo and Shipwire in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from MuleSoft
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Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
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Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Kommo and Shipwire
Keep the customers and orders that Kommo and Shipwire share aligned in real time, so sales works from live purchase history and the store works from current account details.
Kommo holds the customer relationship: the contacts, accounts, and deals a go-to-market team works. Shipwire runs the buying side: who placed which order, what they bought, and where it ships. The two describe the same people and companies, and when they are connected only by exports, sales answers questions without recent orders in front of them while the store works from account details that changed weeks ago.
Stacksync links Users, Chats, Leads, Contacts in Kommo to Orders, Products, Stock, Receivings in Shipwire with bi-directional, real-time sync. New customers, order activity, and corrected contact details move in whichever direction you configure, field by field, with conflicts resolved by rules you set. A record created or changed on either side shows up on the other within seconds, with no CSV exports and no nightly job.
The shared entity is the customer, matched on email or an external ID, so both systems agree on who the buyer is and the order history sits next to the relationship instead of in a separate tab.
Common use cases
- 01 Route leads that originate in WhatsApp or Instagram conversations into other systems of record
- 02 Replicate Kommo leads and contacts into a database or warehouse for reporting beyond built-in dashboards
- 03 Read Stock levels per warehouse into an operational database or storefront so availability and backorder state reflect real inventory.
- 04 Sync Receivings (advance ship notices) and reconcile them against Purchase Orders so inbound supplier shipments are visible as they land.
Common sync patterns
Where Kommo segments customers: status travels to the store record
Lifecycle stage, tier, or account owner set in Kommo syncs onto the customer record in Shipwire, so the buying side can act on how the relationship is classified.
Where both keep product records: catalog and CRM products aligned
Where Kommo tracks products or line items and Shipwire holds the catalog, shared items are matched on SKU so quotes, deals, and orders reference the same products.
One customer identity across sales and store
A person who exists as a contact in Kommo and a buyer in Shipwire is kept as a single, deduplicated record, so both teams work from the same customer instead of two partial copies.
What you can sync between Kommo and Shipwire
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Kommo objects | Shipwire objects | How this pairing syncs | |
|---|---|---|---|
| Notes Free-text and system notes attach context to synced leads and contacts. | Trackings Shipment tracking numbers and carrier status returned as an Order subresource and surfaced through tracking.created, tracking.updated, and tracking.delivered webhook topics. | Notes is specific to Kommo and Trackings to Shipwire — each maps to any object or custom field on the other side. | |
| Custom Fields Per-entity custom fields hold data written from external databases and enrichment. | Rates Shipping cost quotes for a cart or order; read-only, called at checkout time to estimate carrier costs rather than synced as stored records. | Custom Fields is specific to Kommo and Rates to Shipwire — each maps to any object or custom field on the other side. | |
| Users Account users map lead ownership to people in other systems. | Orders B2C fulfillment orders (create, update, cancel, get) with item, hold, routing, and tracking subresources; typically written from a storefront or ERP and synced back with status and trackings. | Users is specific to Kommo and Orders to Shipwire — each maps to any object or custom field on the other side. | |
| Chats Messenger conversations from WhatsApp, Instagram, and other channels attach to leads and contacts. | Products Catalog SKUs including kits, virtual kits, and marketplace products; created and edited via API, commonly mastered in a PIM or ERP and pushed into Shipwire with dimensions and pricing. | Chats is specific to Kommo and Products to Shipwire — each maps to any object or custom field on the other side. | |
| Leads The central pipeline record; external signups and form fills sync in as leads. | Stock Real-time per-warehouse inventory levels; read-only, pulled into a database or storefront so availability reflects on-hand and backordered quantities. | Leads is specific to Kommo and Stock to Shipwire — each maps to any object or custom field on the other side. | |
| Contacts Person records sync with other CRMs and databases for a shared contact file. | Receivings Inbound advance ship notices (ASNs) from suppliers; created and updated via API and reconciled against Purchase Orders as inventory arrives at a warehouse. | Contacts is specific to Kommo and Receivings to Shipwire — each maps to any object or custom field on the other side. |
How changes propagate between Kommo and Shipwire
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Kommo Shipwire Sub-second propagation
DetectionKommo notifies Stacksync of record changes through webhook events. Webhooks on record add and update events, plus polling for backfill.
DeliveryEach detected change is written to Shipwire through its API, with automatic retries and rate-limit backoff.
Shipwire Kommo Sub-second propagation
DetectionShipwire notifies Stacksync of record changes through webhook events. Webhooks (HMAC-SHA256 signed, near real-time) on order, tracking, stock, receiving, return, and product topics.
DeliveryEach detected change is written to Kommo through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Kommo: Subject to per-account request rate limits.
- Shipwire: No published per-second request cap; list responses page at 20 items (recommended max ~200) and webhook payloads carry at most 20 items per resource, so large records must be paged via the response next links.
What ships with Kommo ⇄ Shipwire
Connect Kommo and Shipwire for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Kommo–Shipwire connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Kommo or Shipwire data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Kommo or Shipwire record.
Observability
Monitoring
Track your Kommo ⇄ Shipwire sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Kommo and Shipwire.
How the Kommo and Shipwire connectors work
Kommo
- Integration surface
- REST API
- Authentication
- OAuth 2.0 with refresh tokens
- Change detection
- Webhooks on record add and update events, plus polling for backfill
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-account request rate limits
Shipwire
- Integration surface
- REST API (v3)
- Authentication
- Bearer token sent as `Authorization: ShipwireKey <token>`; up to two keys are generated per account on the Users and Roles page, refreshable/expirable, over HTTPS only (separate sandbox at api.beta.shipwire.com)
- Change detection
- Webhooks (HMAC-SHA256 signed, near real-time) on order, tracking, stock, receiving, return, and product topics; polling the list endpoints as a fallback (no CDC/log stream)
- Capabilities
- read · write · webhooks
- Rate limits
- No published per-second request cap; list responses page at 20 items (recommended max ~200) and webhook payloads carry at most 20 items per resource, so large records must be paged via the response next links.
How it works
How to connect Kommo to Shipwire — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Kommo and Shipwire with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Kommo
connected
Shipwire
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Kommo and Shipwire objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Kommo ⇄ ShipwireCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Kommo ShipwireCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Kommo and Shipwire integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Kommo and Shipwire: authenticate both systems, choose the objects to sync (such as Kommo's Notes and Custom Fields), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Kommo and Shipwire records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Kommo and Shipwire connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Kommo–Shipwire integration in-house.
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Yes — Stacksync ships production-grade connectors for both Kommo and Shipwire. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Kommo: Webhooks on record add and update events, plus polling for backfill. On Shipwire: Webhooks (HMAC-SHA256 signed, near real-time) on order, tracking, stock, receiving, return, and product topics; polling the list endpoints as a fallback (no CDC/log stream). Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Kommo side: Users, Chats, Leads, Contacts, plus custom fields where Kommo exposes them. On the Shipwire side: Orders, Products, Stock, Receivings. Stacksync auto-detects both schemas and converts types between the two systems.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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