Skip to content
ERP ⇄ Business productivity

Infor CloudSuite to Smartsheet integration — real-time, two-way sync

Keep Infor CloudSuite and Smartsheet in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Infor CloudSuite and Smartsheet

Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Smartsheet and Infor CloudSuite.

The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Smartsheet is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.

Stacksync syncs Discussions and Comments, Users and Groups, Sheets, Rows in Smartsheet with GL journal entries, Items, Customers, Suppliers / vendors in Infor CloudSuite bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.

Common use cases

  • 01 Trigger downstream actions in an operational database when a Row's status Cell changes, using sheet webhooks for near-real-time updates.
  • 02 Two-way sync a project-tracker Sheet's Rows with a Postgres table so engineering works in SQL while project managers stay in Smartsheet.
  • 03 Align the ERP customer master with billing and support systems so finance and CX share one account record.
  • 04 Sync items, customers, and orders between CloudSuite and a CRM so sales quotes against live pricing and inventory.

Common sync patterns

Where Infor CloudSuite is the HR or people system of record

Worker and organization data from Infor CloudSuite stays current in Smartsheet, so the tools people use daily reflect the org as it actually is.

Master data corrections travel

A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.

Where Smartsheet faces customers and Infor CloudSuite carries account records

Order, invoice, or account status from Infor CloudSuite appears alongside the customer in Smartsheet, so front-line teams answer from live data.

What you can sync between Infor CloudSuite and Smartsheet

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Infor CloudSuite objects Smartsheet objects How this pairing syncs
Sales orders Demand-side documents synced in from commerce channels and out for fulfillment visibility. Attachments Files linked to rows or sheets; posting one carries a 10x rate cost, so bulk file sync is throttled to 30 per minute. Sales orders is specific to Infor CloudSuite and Attachments to Smartsheet — each maps to any object or custom field on the other side.
Purchase orders Supply-side documents shared with procurement and supplier portals. Discussions and Comments Threaded comments on rows and sheets; read out to sync collaboration history or activity into another system. Purchase orders is specific to Infor CloudSuite and Discussions and Comments to Smartsheet — each maps to any object or custom field on the other side.
Invoices Billing documents synced to finance and reporting systems. Users and Groups Account membership and sharing; synced to keep an HR or identity source aligned with sheet and workspace access. Invoices is specific to Infor CloudSuite and Users and Groups to Smartsheet — each maps to any object or custom field on the other side.
Inventory balances On-hand quantities exposed so external channels quote against real stock. Sheets The core container; each sheet has typed columns, rows, and a modifiedAt stamp. Stacksync treats a sheet as a table and syncs its rows two-way. Inventory balances is specific to Infor CloudSuite and Sheets to Smartsheet — each maps to any object or custom field on the other side.
GL journal entries Financial postings replicated for consolidated reporting. Rows Records inside a sheet, each with createdAt/modifiedAt and cells keyed by columnId; the primary unit synced to and from external tables. GL journal entries is specific to Infor CloudSuite and Rows to Smartsheet — each maps to any object or custom field on the other side.
Items Product and material masters synced to commerce, CRM, and planning tools. Columns Define sheet schema and cell type (TEXT_NUMBER, DATE, CONTACT_LIST, PICKLIST, CHECKBOX); read via the API so field mappings can be generated. Items is specific to Infor CloudSuite and Columns to Smartsheet — each maps to any object or custom field on the other side.

How changes propagate between Infor CloudSuite and Smartsheet

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Infor CloudSuite Smartsheet Interval-based propagation

DetectionStacksync polls Infor CloudSuite for changes on an incremental schedule, reading only records changed since the previous pass. Event-style BOD publications through Infor ION where configured.

DeliveryEach detected change is written to Smartsheet through its API, with automatic retries and rate-limit backoff.

Smartsheet Infor CloudSuite Sub-second propagation

DetectionSmartsheet notifies Stacksync of record changes through webhook events. Sheet-scoped webhooks subscribed to *.* events notify on row and cell changes.

DeliveryEach detected change is written to Infor CloudSuite through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Infor CloudSuite: Subject to the ION API gateway's rate limiting policies for the tenant.
  • Smartsheet: 300 requests per minute per access token; heavy calls like posting attachments cost 10x (30/min). A 429 returns errorCode 4003, back off ~60s.
What ships with Infor CloudSuite ⇄ Smartsheet

Connect Infor CloudSuite and Smartsheet for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Infor CloudSuite–Smartsheet connection.

Real-time

Two-way sync

Changes in Infor CloudSuite or Smartsheet instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Infor CloudSuite or Smartsheet data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Infor CloudSuite or Smartsheet record.

Observability

Monitoring

Track your Infor CloudSuite ⇄ Smartsheet sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Infor CloudSuite and Smartsheet.

How the Infor CloudSuite and Smartsheet connectors work

Infor CloudSuite

Integration surface
REST APIs exposed through the Infor ION API gateway; integration payloads are standardized as Business Object Documents (BODs)
Authentication
OAuth 2.0 via Infor OS / ION API credentials
Change detection
Event-style BOD publications through Infor ION where configured; otherwise polling
Capabilities
read · write
Rate limits
Subject to the ION API gateway's rate limiting policies for the tenant.

Smartsheet

Integration surface
REST API (v2.0)
Authentication
OAuth 2.0 authorization-code flow, or a raw/personal API access token passed as a Bearer header
Change detection
Sheet-scoped webhooks subscribed to *.* events notify on row and cell changes; otherwise polling on sheet and row modifiedAt timestamps
Capabilities
read · write · webhooks
Rate limits
300 requests per minute per access token; heavy calls like posting attachments cost 10x (30/min). A 429 returns errorCode 4003, back off ~60s.
How it works

How to connect Infor CloudSuite to Smartsheet — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Infor CloudSuite and Smartsheet with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Infor CloudSuite connected
    Smartsheet connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Infor CloudSuite and Smartsheet objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Infor CloudSuite ⇄ Smartsheet
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Infor CloudSuite Smartsheet
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Infor CloudSuite and Smartsheet integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 410 integrations available for Infor CloudSuite and Smartsheet.

Popular · 6 of 410
Coworkers laughing in front of a laptop in a casual office setting

Your last integration took months.
Your next one takes a prompt.