Real-time
Two-way sync
Changes in Cin7 or Smartsheet instantly reflect in both systems. No stale data, no manual imports.
ERP ⇄ Business productivity
Cin7 to Smartsheet integration — real-time, two-way sync
Keep Cin7 and Smartsheet in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
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Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Cin7 and Smartsheet
Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Smartsheet and Cin7.
The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Smartsheet is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.
Stacksync syncs Cells, Reports, Attachments, Discussions and Comments in Smartsheet with Contacts, Branches / locations, Stock adjustments and transfers, Credit notes / returns in Cin7 bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.
Common use cases
- 01 Mirror Users and Groups from an HR system or directory so sheet sharing and workspace access stay aligned with headcount changes.
- 02 Trigger downstream actions in an operational database when a Row's status Cell changes, using sheet webhooks for near-real-time updates.
- 03 Sync sales orders from Cin7 into an accounting platform or warehouse for revenue and margin reporting.
- 04 Keep customer records aligned between Cin7 and the CRM to remove duplicate account entry.
Common sync patterns
Where Cin7 is the HR or people system of record
Worker and organization data from Cin7 stays current in Smartsheet, so the tools people use daily reflect the org as it actually is.
Master data corrections travel
A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.
Where Smartsheet faces customers and Cin7 carries account records
Order, invoice, or account status from Cin7 appears alongside the customer in Smartsheet, so front-line teams answer from live data.
What you can sync between Cin7 and Smartsheet
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Cin7 objects | Smartsheet objects | How this pairing syncs | |
|---|---|---|---|
| Credit notes / returns Return documents synced so finance and support see the same refund state. | Users and Groups Account membership and sharing; synced to keep an HR or identity source aligned with sheet and workspace access. | Credit notes / returns is specific to Cin7 and Users and Groups to Smartsheet — each maps to any object or custom field on the other side. | |
| Products SKU records with options and pricing, synced with storefront and marketplace catalogs. | Sheets The core container; each sheet has typed columns, rows, and a modifiedAt stamp. Stacksync treats a sheet as a table and syncs its rows two-way. | Products is specific to Cin7 and Sheets to Smartsheet — each maps to any object or custom field on the other side. | |
| Inventory levels Stock on hand by branch or location, published outward for availability. | Rows Records inside a sheet, each with createdAt/modifiedAt and cells keyed by columnId; the primary unit synced to and from external tables. | Inventory levels is specific to Cin7 and Rows to Smartsheet — each maps to any object or custom field on the other side. | |
| Sales orders Orders captured from all channels; the main object for fulfillment and revenue syncs. | Columns Define sheet schema and cell type (TEXT_NUMBER, DATE, CONTACT_LIST, PICKLIST, CHECKBOX); read via the API so field mappings can be generated. | Sales orders is specific to Cin7 and Columns to Smartsheet — each maps to any object or custom field on the other side. | |
| Purchase orders Supplier orders synced with procurement and accounting workflows. | Cells Row-by-column values; writes must match the column type and no single cell can exceed 4,000 characters. | Purchase orders is specific to Cin7 and Cells to Smartsheet — each maps to any object or custom field on the other side. | |
| Contacts Customers and suppliers, matched to CRM records to keep account data consistent. | Reports Read-only roll-ups spanning multiple sheets; pulled into a warehouse for cross-sheet reporting, capped at 50,000 rows. | Contacts is specific to Cin7 and Reports to Smartsheet — each maps to any object or custom field on the other side. |
How changes propagate between Cin7 and Smartsheet
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Cin7 Smartsheet Sub-second propagation
DetectionCin7 notifies Stacksync of record changes through webhook events. Polling on modified-date filters.
DeliveryEach detected change is written to Smartsheet through its API, with automatic retries and rate-limit backoff.
Smartsheet Cin7 Sub-second propagation
DetectionSmartsheet notifies Stacksync of record changes through webhook events. Sheet-scoped webhooks subscribed to *.* events notify on row and cell changes.
DeliveryEach detected change is written to Cin7 through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Cin7: Subject to per-account API rate limits that differ between Cin7 Omni and Cin7 Core.
- Smartsheet: 300 requests per minute per access token; heavy calls like posting attachments cost 10x (30/min). A 429 returns errorCode 4003, back off ~60s.
What ships with Cin7 ⇄ Smartsheet
Connect Cin7 and Smartsheet for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Cin7–Smartsheet connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Cin7 or Smartsheet data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Cin7 or Smartsheet record.
Observability
Monitoring
Track your Cin7 ⇄ Smartsheet sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Cin7 and Smartsheet.
How the Cin7 and Smartsheet connectors work
Cin7
- Integration surface
- REST API; note that Cin7 Omni and Cin7 Core (formerly DEAR Systems) are separate products with separate APIs
- Authentication
- API key credentials (paired with a username or account ID, depending on the product)
- Change detection
- Polling on modified-date filters; webhook support exists on some editions for order and stock events
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-account API rate limits that differ between Cin7 Omni and Cin7 Core
Smartsheet
- Integration surface
- REST API (v2.0)
- Authentication
- OAuth 2.0 authorization-code flow, or a raw/personal API access token passed as a Bearer header
- Change detection
- Sheet-scoped webhooks subscribed to *.* events notify on row and cell changes; otherwise polling on sheet and row modifiedAt timestamps
- Capabilities
- read · write · webhooks
- Rate limits
- 300 requests per minute per access token; heavy calls like posting attachments cost 10x (30/min). A 429 returns errorCode 4003, back off ~60s.
How it works
How to connect Cin7 to Smartsheet — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Cin7 and Smartsheet with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Cin7
connected
Smartsheet
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Cin7 and Smartsheet objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Cin7 ⇄ SmartsheetCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Cin7 SmartsheetCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Cin7 and Smartsheet integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Cin7 and Smartsheet: authenticate both systems, choose the objects to sync (such as Cin7's Credit notes / returns and Products), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Common patterns for Cin7 and Smartsheet: Where Cin7 is the HR or people system of record; Master data corrections travel; Where Smartsheet faces customers and Cin7 carries account records. Worker and organization data from Cin7 stays current in Smartsheet, so the tools people use daily reflect the org as it actually is.
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Cin7: REST API; note that Cin7 Omni and Cin7 Core (formerly DEAR Systems) are separate products with separate APIs. Authentication: API key credentials (paired with a username or account ID, depending on the product). Smartsheet: REST API (v2.0). Authentication: OAuth 2.0 authorization-code flow, or a raw/personal API access token passed as a Bearer header. Stacksync manages authentication, retries, and rate limits on both sides.
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Smartsheet: Row add and update calls are limited to 500 rows per request, so large syncs are chunked. Cin7: Order objects carry channel context (POS, B2B, e-commerce), which downstream reporting syncs typically preserve for channel-level margin analysis. Stacksync's field mapping accounts for these differences between Cin7 and Smartsheet without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Cin7 and Smartsheet records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Cin7 and Smartsheet connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Cin7–Smartsheet integration in-house.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 505 integrations available for Cin7 and Smartsheet.
Popular · 7 of 505
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Cin7 ⇄ Agiloft -
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Smartsheet ⇄ Fishbowl Manufacturing -
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No integrations match .
