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ERP ⇄ CRM

Infor CloudSuite to Infor CRM integration — real-time, two-way sync

Keep Infor CloudSuite and Infor CRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Migrated from Mulesoft
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Migrated from Matillion
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Infor CloudSuite and Infor CRM

Close the gap between front office and back office: Infor CRM and Infor CloudSuite share customers and status in real time, in both directions.

Infor CRM holds the customer relationship; Infor CloudSuite runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Opportunities, Tickets, Activities, Campaigns in Infor CRM with Invoices, Inventory balances, GL journal entries, Items in Infor CloudSuite field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • Feed marketing platform leads into Infor CRM and return status updates for campaign attribution.
  • Support a migration to another CRM by running both systems in sync during the transition.
  • Flow ecommerce orders into CloudSuite and return order status and shipment data to the storefront.
  • Replicate ERP data into a warehouse for reporting without building custom ION integrations.

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

Where Infor CloudSuite manages people and org data: keep Infor CRM aligned

Owners, territories, and org structure informed by Infor CloudSuite stay current in Infor CRM.

Where Infor CloudSuite handles order-to-cash: closed-won flows through

A deal won in Infor CRM creates or updates the customer in Infor CloudSuite with clean data, so fulfillment and invoicing start without re-entry.

What you can sync between Infor CloudSuite and Infor CRM

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Infor CloudSuite objects Infor CRM objects
Sales orders Demand-side documents synced in from commerce channels and out for fulfillment visibility. Activities Calls, meetings, and tasks synced for engagement reporting.
Purchase orders Supply-side documents shared with procurement and supplier portals. Campaigns Marketing containers linked to leads and opportunities.
Invoices Billing documents synced to finance and reporting systems. Custom entities Deployment-specific objects added through the customizable entity model.
Inventory balances On-hand quantities exposed so external channels quote against real stock. Accounts Company records matched against ERP customer masters in syncs.
GL journal entries Financial postings replicated for consolidated reporting. Contacts Person records synced with marketing and support tools.
Items Product and material masters synced to commerce, CRM, and planning tools. Leads Unqualified records synced in from marketing sources.
What ships with Infor CloudSuite ⇄ Infor CRM

Connect Infor CloudSuite and Infor CRM for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Infor CloudSuite–Infor CRM connection.

Real-time

Two-way sync

Changes in Infor CloudSuite or Infor CRM instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Infor CloudSuite or Infor CRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Infor CloudSuite or Infor CRM record.

Observability

Monitoring

Track your Infor CloudSuite ⇄ Infor CRM sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Infor CloudSuite and Infor CRM.

How the Infor CloudSuite and Infor CRM connectors work

Infor CloudSuite

Integration surface
REST APIs exposed through the Infor ION API gateway; integration payloads are standardized as Business Object Documents (BODs)
Authentication
OAuth 2.0 via Infor OS / ION API credentials
Change detection
Event-style BOD publications through Infor ION where configured; otherwise polling
Capabilities
read · write
Rate limits
Subject to the ION API gateway's rate limiting policies for the tenant.

Infor CRM

Integration surface
REST-style SData API over the CRM entity model
Authentication
User credentials; Infor OS-managed authentication in cloud deployments
Change detection
Polling on modified timestamps; no log-based CDC on the API surface
Capabilities
read · write
Rate limits
Subject to the deployment's configured API limits, which differ between on-premises and cloud installs.
How it works

How to connect Infor CloudSuite to Infor CRM — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Infor CloudSuite and Infor CRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Infor CloudSuite connected
    Infor CRM connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Infor CloudSuite and Infor CRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Infor CloudSuite ⇄ Infor CRM
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Infor CloudSuite Infor CRM
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Infor CloudSuite and Infor CRM integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Infor CloudSuite and Infor CRM.

Popular · 8 of 386
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