Real-time sync
Changes in Gorgias or ZoomInfo instantly reflect in both systems. No stale data, no manual imports.
Keep Gorgias and ZoomInfo in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
ZoomInfo is a read-only source: Stacksync reads its data in real time and delivers it into Gorgias, so Gorgias always reflects the current state of ZoomInfo — without exports, scripts, or schedulers.
Two CRMs in one company is more common than anyone plans for: an acquisition brings its own system, regions or business units standardize differently, or a migration is under way and both are live. In every case, some of the same companies and people exist in both systems, and every day of manual double entry pushes the copies further apart.
Where each CRM serves a different team or region, sync just the shared accounts and contacts so handoffs and cross-sell work.
Deal stage and value on shared accounts stay visible from either CRM.
Keep both CRMs accurate while the merged team decides on a target system, instead of freezing one and losing months of updates.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Gorgias objects | ZoomInfo objects | |
|---|---|---|
| Custom fields Extend tickets with brand-specific attributes. | Scoops Event-driven signals such as leadership changes, funding rounds, and new projects. | |
| Tickets The central support object, aggregating a conversation across channels. | Technographics Technology install data per company, used for segmentation and territory planning. | |
| Messages Individual inbound and outbound messages attached to a ticket. | Company Hierarchies Parent and subsidiary linkage used to align CRM account hierarchies. | |
| Customers Unified shopper profiles that merge identities across connected stores. | Company Profiles Firmographic records covering industry, size, revenue, and location, matched against CRM accounts. | |
| Users (agents) Support staff records used for assignment and workload reporting. | Contact Profiles Person records with title, email, phone, and company linkage, used to enrich leads and contacts. | |
| Tags Categorize tickets for routing and downstream analytics. | Intent Signals Company-level topic scores indicating in-market buying behavior. |
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gorgias–ZoomInfo connection.
Changes in Gorgias or ZoomInfo instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Gorgias or ZoomInfo data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Gorgias or ZoomInfo record.
Track your Gorgias ⇄ ZoomInfo sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Gorgias and ZoomInfo.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Gorgias and ZoomInfo with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Gorgias and ZoomInfo objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time integration between Gorgias and ZoomInfo — ZoomInfo is a read-only source, so data flows from it into the other system: authenticate both systems, choose the objects to sync, map fields visually, and changes propagate in milliseconds — no code required.
On the Gorgias side: Custom fields, Tickets, Messages, Customers, plus custom fields where Gorgias exposes them. On the ZoomInfo side: Company Hierarchies, Company Profiles, Contact Profiles, Intent Signals. Stacksync auto-detects both schemas and converts types between the two systems.
ZoomInfo is a read-only source, so this integration runs one-way: Stacksync reads from ZoomInfo in real time and delivers into Gorgias. Field mapping and monitoring work the same as for two-way pairs.
Common patterns for Gorgias and ZoomInfo: Divisional or regional split; Where both track pipeline: deal visibility across systems; Post-acquisition consolidation. Where each CRM serves a different team or region, sync just the shared accounts and contacts so handoffs and cross-sell work.
Gorgias: REST API. Authentication: API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps. ZoomInfo: REST API organized around search and enrich endpoints. Authentication: API credentials exchanged for a short-lived JWT. Stacksync manages authentication, retries, and rate limits on both sides.
Gorgias: Customer profiles are ecommerce-aware and consolidate identities across connected storefronts such as Shopify. ZoomInfo: The API is built around search and enrich operations: integrations submit known attributes such as domain, email, or name and receive matched, filled-out profiles. Stacksync's field mapping accounts for these differences between Gorgias and ZoomInfo without custom code.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Gorgias and ZoomInfo.