Two-way sync
Changes in Gorgias or Streak CRM instantly reflect in both systems. No stale data, no manual imports.
Keep Gorgias and Streak CRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Two CRMs in one company is more common than anyone plans for: an acquisition brings its own system, regions or business units standardize differently, or a migration is under way and both are live. In every case, some of the same companies and people exist in both systems, and every day of manual double entry pushes the copies further apart.
Stacksync syncs Custom fields, Tickets, Messages, Customers in Gorgias with Stages, Contacts, Organizations, Tasks in Streak CRM in real time and in both directions, with field-level mapping and matching on identifiers you choose. Update a record in either CRM and the other reflects it within seconds.
When one CRM is replacing the other, run both fully live until cutover, with no snapshot gap and no data freeze.
Where each CRM serves a different team or region, sync just the shared accounts and contacts so handoffs and cross-sell work.
Deal stage and value on shared accounts stay visible from either CRM.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Gorgias objects | Streak CRM objects | How this pairing syncs | |
|---|---|---|---|
| Custom fields Extend tickets with brand-specific attributes. | Custom fields Per-pipeline field definitions that determine what data a box can hold. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Users (agents) Support staff records used for assignment and workload reporting. | Tasks To-dos attached to boxes for follow-up tracking. | Users (agents) is specific to Gorgias and Tasks to Streak CRM — each maps to any object or custom field on the other side. | |
| Tags Categorize tickets for routing and downstream analytics. | Email threads Gmail threads linked to boxes, since the CRM lives inside the inbox. | Tags is specific to Gorgias and Email threads to Streak CRM — each maps to any object or custom field on the other side. | |
| Satisfaction surveys CSAT responses synced out for support quality reporting. | Pipelines Define the process and the custom field schema that boxes in them carry. | Satisfaction surveys is specific to Gorgias and Pipelines to Streak CRM — each maps to any object or custom field on the other side. | |
| Events Activity records useful for auditing what happened on a ticket. | Boxes The core record (a deal, hire, or project) tracked through pipeline stages. | Events is specific to Gorgias and Boxes to Streak CRM — each maps to any object or custom field on the other side. | |
| Tickets The central support object, aggregating a conversation across channels. | Stages Pipeline steps whose transitions are the usual trigger for downstream syncs. | Tickets is specific to Gorgias and Stages to Streak CRM — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionGorgias notifies Stacksync of record changes through webhook events. Webhooks for ticket and message events, supplemented by polling with updated-at cursors.
DeliveryEach detected change is written to Streak CRM through its API, with automatic retries and rate-limit backoff.
DetectionStacksync polls Streak CRM for changes on an incremental schedule, reading only records changed since the previous pass. Polling against pipeline, box, and contact endpoints.
DeliveryEach detected change is written to Gorgias through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gorgias–Streak CRM connection.
Changes in Gorgias or Streak CRM instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Gorgias or Streak CRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Gorgias or Streak CRM record.
Track your Gorgias ⇄ Streak CRM sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Gorgias and Streak CRM.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Gorgias and Streak CRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Gorgias and Streak CRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Gorgias and Streak CRM: authenticate both systems, choose the objects to sync (such as Gorgias's Custom fields and Users (agents)), map fields visually, and changes propagate both ways in milliseconds — no code required.
Change detection on Gorgias: Webhooks for ticket and message events, supplemented by polling with updated-at cursors. On Streak CRM: Polling against pipeline, box, and contact endpoints; Streak's automations can send outbound webhooks on higher plans. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
On the Gorgias side: Custom fields, Tickets, Messages, Customers, plus custom fields where Gorgias exposes them. On the Streak CRM side: Stages, Contacts, Organizations, Tasks. Stacksync auto-detects both schemas and converts types between the two systems.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for Gorgias and Streak CRM: Migration with a parallel run; Divisional or regional split; Where both track pipeline: deal visibility across systems. When one CRM is replacing the other, run both fully live until cutover, with no snapshot gap and no data freeze.
Gorgias: REST API. Authentication: API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps. Streak CRM: REST API. Authentication: API key issued per user. Stacksync manages authentication, retries, and rate limits on both sides.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 424 integrations available for Gorgias and Streak CRM.