Two-way sync
Changes in Gorgias or Onelogin instantly reflect in both systems. No stale data, no manual imports.
Keep Gorgias and Onelogin in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
A CRM and an identity system usually describe different populations. Gorgias tracks customers, contacts, and the deals in motion; Onelogin governs who is allowed to sign in and what they can reach. Where the two meet is people. The reps who own records in Gorgias are the same employees Onelogin provisions and disables, and when Onelogin also runs the login accounts for your product, the customers in Gorgias are the same users Onelogin authenticates. Left unconnected, a departure in Onelogin leaves stale ownership sitting in Gorgias, and a signup in Onelogin never reaches the account it belongs to.
Stacksync syncs Messages, Customers, Users (agents), Tags in Gorgias with Groups, Mappings (mapping rules), Events, Authentication factors (MFA) in Onelogin in real time and in both directions, matching on email or an external ID and mapping field by field. You decide which system owns which fields, and new users, role and group changes, deactivations, and account status move within seconds instead of waiting on a quarterly access review or a manual export.
Membership of a directory group or an entitlement in Onelogin maps to fields in Gorgias, such as product tier, plan, or internal team, so segmentation reflects real access rather than a manual guess.
A won or activated customer in Gorgias can create or update the corresponding user or account in Onelogin, so provisioning starts from the CRM record instead of a separate ticket.
New employees in Onelogin become active users in Gorgias with the right role, and group or department changes update their access and team, so the CRM's user list matches the directory without an admin re-keying it.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Gorgias objects | Onelogin objects | How this pairing syncs | |
|---|---|---|---|
| Events Activity records useful for auditing what happened on a ticket. | Events Audit log of every authentication and admin action; read-only, filtered by since/until, and pushed live through the Event Webhook. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Customers Unified shopper profiles that merge identities across connected stores. | Roles Roles that bundle app access; created, updated, and deleted via the Roles API, with users, admins, and apps assigned to each role. | Customers is specific to Gorgias and Roles to Onelogin — each maps to any object or custom field on the other side. | |
| Users (agents) Support staff records used for assignment and workload reporting. | Apps (app instances) Connected SAML/OIDC application configs on the account; create, update, delete, and assign to users and roles - the writable app catalog. | Users (agents) is specific to Gorgias and Apps (app instances) to Onelogin — each maps to any object or custom field on the other side. | |
| Tags Categorize tickets for routing and downstream analytics. | Groups Account groups used for mapping and reporting; listed and read through the API, which has no create or update endpoint, so groups are read-only. | Tags is specific to Gorgias and Groups to Onelogin — each maps to any object or custom field on the other side. | |
| Satisfaction surveys CSAT responses synced out for support quality reporting. | Mappings (mapping rules) Attribute-driven rules that assign roles and app access; full CRUD via the Mappings API, then reapplied across matching users. | Satisfaction surveys is specific to Gorgias and Mappings (mapping rules) to Onelogin — each maps to any object or custom field on the other side. | |
| Custom fields Extend tickets with brand-specific attributes. | Authentication factors (MFA) Per-user registered MFA factors; enrolled, verified, and removed through the MFA API for lifecycle and security workflows. | Custom fields is specific to Gorgias and Authentication factors (MFA) to Onelogin — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionGorgias notifies Stacksync of record changes through webhook events. Webhooks for ticket and message events, supplemented by polling with updated-at cursors.
DeliveryEach detected change is written to Onelogin through its API, with automatic retries and rate-limit backoff.
DetectionOnelogin notifies Stacksync of record changes through webhook events. Event Webhook (Event Broadcaster) posts batches of Event objects to a registered endpoint in near real time.
DeliveryEach detected change is written to Gorgias through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gorgias–Onelogin connection.
Changes in Gorgias or Onelogin instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Gorgias or Onelogin data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Gorgias or Onelogin record.
Track your Gorgias ⇄ Onelogin sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Gorgias and Onelogin.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Gorgias and Onelogin with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Gorgias and Onelogin objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Gorgias and Onelogin: authenticate both systems, choose the objects to sync (such as Gorgias's Events and Customers), map fields visually, and changes propagate both ways in milliseconds — no code required.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for Gorgias and Onelogin: Group and entitlement membership as CRM fields; Where a closed deal should provision access: Gorgias drives Onelogin; Where Onelogin governs your workforce: CRM users kept current. Membership of a directory group or an entitlement in Onelogin maps to fields in Gorgias, such as product tier, plan, or internal team, so segmentation reflects real access rather than a manual guess.
Gorgias: REST API. Authentication: API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps. Onelogin: OneLogin API (REST, v1 and v2 resource endpoints on <subdomain>.onelogin.com) plus the Event Webhook (Event Broadcaster) for event delivery. Authentication: OAuth 2.0 client credentials - an admin generates an API credential pair (client_id + client_secret) in the OneLogin portal and exchanges it at POST /auth/oauth2/v2/token for a bearer access token sent on every call; each credential carries a scope (Manage all, Manage users, Read users, etc.) that governs read vs write. Stacksync manages authentication, retries, and rate limits on both sides.
Gorgias: The API exposes webhook-style events for ticket lifecycle changes, which supports near-real-time outbound syncs. Onelogin: The Event Webhook (Event Broadcaster) delivers batches of events to a registered URL for near-real-time triggers, while the Events API filters by since/until for historical pulls; there is no database-level CDC. Stacksync's field mapping accounts for these differences between Gorgias and Onelogin without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Gorgias and Onelogin records are not retained after a sync operation.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 507 integrations available for Gorgias and Onelogin.