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CRM ⇄ Security and identity

Kustomer to Onelogin integration — real-time, two-way sync

Keep Kustomer and Onelogin in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Kustomer and Onelogin

Keep the people Kustomer and Onelogin both track in agreement in real time: the internal users who own records in Kustomer, and the customer login accounts in Onelogin.

A CRM and an identity system usually describe different populations. Kustomer tracks customers, contacts, and the deals in motion; Onelogin governs who is allowed to sign in and what they can reach. Where the two meet is people. The reps who own records in Kustomer are the same employees Onelogin provisions and disables, and when Onelogin also runs the login accounts for your product, the customers in Kustomer are the same users Onelogin authenticates. Left unconnected, a departure in Onelogin leaves stale ownership sitting in Kustomer, and a signup in Onelogin never reaches the account it belongs to.

Stacksync syncs Custom Objects (Klasses), Users, Teams, Tags in Kustomer with Mappings (mapping rules), Events, Authentication factors (MFA), Custom user fields in Onelogin in real time and in both directions, matching on email or an external ID and mapping field by field. You decide which system owns which fields, and new users, role and group changes, deactivations, and account status move within seconds instead of waiting on a quarterly access review or a manual export.

Common use cases

  • 01 Mirror conversations and satisfaction data into a warehouse for support analytics and agent performance reporting
  • 02 Keep customer attributes updated from billing systems so routing rules and SLAs reflect account value
  • 03 Read the OneLogin Events audit log into a warehouse or SIEM for login analytics, access reviews, and SOC 2 audit evidence.
  • 04 Keep Role membership aligned with application or database entitlement tables so each role's assigned users match who should hold that access.

Common sync patterns

Group and entitlement membership as CRM fields

Membership of a directory group or an entitlement in Onelogin maps to fields in Kustomer, such as product tier, plan, or internal team, so segmentation reflects real access rather than a manual guess.

Where a closed deal should provision access: Kustomer drives Onelogin

A won or activated customer in Kustomer can create or update the corresponding user or account in Onelogin, so provisioning starts from the CRM record instead of a separate ticket.

Where Onelogin governs your workforce: CRM users kept current

New employees in Onelogin become active users in Kustomer with the right role, and group or department changes update their access and team, so the CRM's user list matches the directory without an admin re-keying it.

What you can sync between Kustomer and Onelogin

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Kustomer objects Onelogin objects How this pairing syncs
Users Agent records map conversation ownership to people in other systems. Users User accounts (email, username, custom attributes, status, roles); full CRUD via the v2 Users API - create, update, delete, set password, lock/unlock, and add or remove role assignments. Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping.
Teams Team assignments support routing parity and reporting. Custom user fields Account-level custom attributes on the User record; read and written alongside the standard user profile fields. Teams is specific to Kustomer and Custom user fields to Onelogin — each maps to any object or custom field on the other side.
Tags Labels on conversations and customers sync for categorization and analytics. Roles Roles that bundle app access; created, updated, and deleted via the Roles API, with users, admins, and apps assigned to each role. Tags is specific to Kustomer and Roles to Onelogin — each maps to any object or custom field on the other side.
Notes Internal annotations carry context alongside synced conversations. Apps (app instances) Connected SAML/OIDC application configs on the account; create, update, delete, and assign to users and roles - the writable app catalog. Notes is specific to Kustomer and Apps (app instances) to Onelogin — each maps to any object or custom field on the other side.
Customers The central record whose timeline aggregates every interaction; external attributes sync onto it. Groups Account groups used for mapping and reporting; listed and read through the API, which has no create or update endpoint, so groups are read-only. Customers is specific to Kustomer and Groups to Onelogin — each maps to any object or custom field on the other side.
Conversations Support threads across channels sync outward for analytics and CRM context. Mappings (mapping rules) Attribute-driven rules that assign roles and app access; full CRUD via the Mappings API, then reapplied across matching users. Conversations is specific to Kustomer and Mappings (mapping rules) to Onelogin — each maps to any object or custom field on the other side.

How changes propagate between Kustomer and Onelogin

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Kustomer Onelogin Sub-second propagation

DetectionKustomer notifies Stacksync of record changes through webhook events. Outbound webhooks on record events, plus polling for backfill.

DeliveryEach detected change is written to Onelogin through its API, with automatic retries and rate-limit backoff.

Onelogin Kustomer Sub-second propagation

DetectionOnelogin notifies Stacksync of record changes through webhook events. Event Webhook (Event Broadcaster) posts batches of Event objects to a registered endpoint in near real time.

DeliveryEach detected change is written to Kustomer through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Kustomer: Subject to the platform's API rate limits.
  • Onelogin: Account-level limit of 5,000 API calls per hour shared across all access tokens; responses carry X-RateLimit-Limit, X-RateLimit-Remaining, and X-RateLimit-Reset, over-limit calls return HTTP 429, and the count resets each hour. Paid plans can request an increase.
What ships with Kustomer ⇄ Onelogin

Connect Kustomer and Onelogin for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Kustomer–Onelogin connection.

Real-time

Two-way sync

Changes in Kustomer or Onelogin instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Kustomer or Onelogin data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Kustomer or Onelogin record.

Observability

Monitoring

Track your Kustomer ⇄ Onelogin sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Kustomer and Onelogin.

How the Kustomer and Onelogin connectors work

Kustomer

Integration surface
REST API
Authentication
API key used as a bearer token, scoped by role
Change detection
Outbound webhooks on record events, plus polling for backfill
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits

Onelogin

Integration surface
OneLogin API (REST, v1 and v2 resource endpoints on <subdomain>.onelogin.com) plus the Event Webhook (Event Broadcaster) for event delivery
Authentication
OAuth 2.0 client credentials - an admin generates an API credential pair (client_id + client_secret) in the OneLogin portal and exchanges it at POST /auth/oauth2/v2/token for a bearer access token sent on every call; each credential carries a scope (Manage all, Manage users, Read users, etc.) that governs read vs write.
Change detection
Event Webhook (Event Broadcaster) posts batches of Event objects to a registered endpoint in near real time; the Events API also supports polling with since/until time filters and pagination for historical backfill.
Capabilities
read · write · webhooks
Rate limits
Account-level limit of 5,000 API calls per hour shared across all access tokens; responses carry X-RateLimit-Limit, X-RateLimit-Remaining, and X-RateLimit-Reset, over-limit calls return HTTP 429, and the count resets each hour. Paid plans can request an increase.
How it works

How to connect Kustomer to Onelogin — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Kustomer and Onelogin with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Kustomer connected
    Onelogin connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Kustomer and Onelogin objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Kustomer ⇄ Onelogin
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Kustomer Onelogin
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Kustomer and Onelogin integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 416 integrations available for Kustomer and Onelogin.

Popular · 8 of 416
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