Two-way sync
Changes in Kustomer or Onelogin instantly reflect in both systems. No stale data, no manual imports.
Keep Kustomer and Onelogin in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
A CRM and an identity system usually describe different populations. Kustomer tracks customers, contacts, and the deals in motion; Onelogin governs who is allowed to sign in and what they can reach. Where the two meet is people. The reps who own records in Kustomer are the same employees Onelogin provisions and disables, and when Onelogin also runs the login accounts for your product, the customers in Kustomer are the same users Onelogin authenticates. Left unconnected, a departure in Onelogin leaves stale ownership sitting in Kustomer, and a signup in Onelogin never reaches the account it belongs to.
Stacksync syncs Custom Objects (Klasses), Users, Teams, Tags in Kustomer with Mappings (mapping rules), Events, Authentication factors (MFA), Custom user fields in Onelogin in real time and in both directions, matching on email or an external ID and mapping field by field. You decide which system owns which fields, and new users, role and group changes, deactivations, and account status move within seconds instead of waiting on a quarterly access review or a manual export.
Membership of a directory group or an entitlement in Onelogin maps to fields in Kustomer, such as product tier, plan, or internal team, so segmentation reflects real access rather than a manual guess.
A won or activated customer in Kustomer can create or update the corresponding user or account in Onelogin, so provisioning starts from the CRM record instead of a separate ticket.
New employees in Onelogin become active users in Kustomer with the right role, and group or department changes update their access and team, so the CRM's user list matches the directory without an admin re-keying it.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Kustomer objects | Onelogin objects | How this pairing syncs | |
|---|---|---|---|
| Users Agent records map conversation ownership to people in other systems. | Users User accounts (email, username, custom attributes, status, roles); full CRUD via the v2 Users API - create, update, delete, set password, lock/unlock, and add or remove role assignments. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping. | |
| Teams Team assignments support routing parity and reporting. | Custom user fields Account-level custom attributes on the User record; read and written alongside the standard user profile fields. | Teams is specific to Kustomer and Custom user fields to Onelogin — each maps to any object or custom field on the other side. | |
| Tags Labels on conversations and customers sync for categorization and analytics. | Roles Roles that bundle app access; created, updated, and deleted via the Roles API, with users, admins, and apps assigned to each role. | Tags is specific to Kustomer and Roles to Onelogin — each maps to any object or custom field on the other side. | |
| Notes Internal annotations carry context alongside synced conversations. | Apps (app instances) Connected SAML/OIDC application configs on the account; create, update, delete, and assign to users and roles - the writable app catalog. | Notes is specific to Kustomer and Apps (app instances) to Onelogin — each maps to any object or custom field on the other side. | |
| Customers The central record whose timeline aggregates every interaction; external attributes sync onto it. | Groups Account groups used for mapping and reporting; listed and read through the API, which has no create or update endpoint, so groups are read-only. | Customers is specific to Kustomer and Groups to Onelogin — each maps to any object or custom field on the other side. | |
| Conversations Support threads across channels sync outward for analytics and CRM context. | Mappings (mapping rules) Attribute-driven rules that assign roles and app access; full CRUD via the Mappings API, then reapplied across matching users. | Conversations is specific to Kustomer and Mappings (mapping rules) to Onelogin — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionKustomer notifies Stacksync of record changes through webhook events. Outbound webhooks on record events, plus polling for backfill.
DeliveryEach detected change is written to Onelogin through its API, with automatic retries and rate-limit backoff.
DetectionOnelogin notifies Stacksync of record changes through webhook events. Event Webhook (Event Broadcaster) posts batches of Event objects to a registered endpoint in near real time.
DeliveryEach detected change is written to Kustomer through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Kustomer–Onelogin connection.
Changes in Kustomer or Onelogin instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Kustomer or Onelogin data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Kustomer or Onelogin record.
Track your Kustomer ⇄ Onelogin sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Kustomer and Onelogin.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Kustomer and Onelogin with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Kustomer and Onelogin objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Kustomer and Onelogin: authenticate both systems, choose the objects to sync (such as Kustomer's Users and Teams), map fields visually, and changes propagate both ways in milliseconds — no code required.
Yes — Stacksync ships production-grade connectors for both Kustomer and Onelogin. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
Change detection on Kustomer: Outbound webhooks on record events, plus polling for backfill. On Onelogin: Event Webhook (Event Broadcaster) posts batches of Event objects to a registered endpoint in near real time; the Events API also supports polling with since/until time filters and pagination for historical backfill. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
On the Kustomer side: Custom Objects (Klasses), Users, Teams, Tags, plus custom fields where Kustomer exposes them. On the Onelogin side: Mappings (mapping rules), Events, Authentication factors (MFA), Custom user fields. Stacksync auto-detects both schemas and converts types between the two systems.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for Kustomer and Onelogin: Group and entitlement membership as CRM fields; Where a closed deal should provision access: Kustomer drives Onelogin; Where Onelogin governs your workforce: CRM users kept current. Membership of a directory group or an entitlement in Onelogin maps to fields in Kustomer, such as product tier, plan, or internal team, so segmentation reflects real access rather than a manual guess.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 416 integrations available for Kustomer and Onelogin.