Real-time
Two-way sync
Changes in Auth0 or Gorgias instantly reflect in both systems. No stale data, no manual imports.
Security and identity ⇄ CRM
Auth0 to Gorgias integration — real-time, two-way sync
Keep Auth0 and Gorgias in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Auth0 and Gorgias
Keep the people Gorgias and Auth0 both track in agreement in real time: the internal users who own records in Gorgias, and the customer login accounts in Auth0.
A CRM and an identity system usually describe different populations. Gorgias tracks customers, contacts, and the deals in motion; Auth0 governs who is allowed to sign in and what they can reach. Where the two meet is people. The reps who own records in Gorgias are the same employees Auth0 provisions and disables, and when Auth0 also runs the login accounts for your product, the customers in Gorgias are the same users Auth0 authenticates. Left unconnected, a departure in Auth0 leaves stale ownership sitting in Gorgias, and a signup in Auth0 never reaches the account it belongs to.
Stacksync syncs Tickets, Messages, Customers, Users (agents) in Gorgias with Users, Roles, Organizations, Organization Members in Auth0 in real time and in both directions, matching on email or an external ID and mapping field by field. You decide which system owns which fields, and new users, role and group changes, deactivations, and account status move within seconds instead of waiting on a quarterly access review or a manual export.
Common use cases
- 01 Push order, subscription, and shipping data from a production database into Gorgias customer profiles so agents see context without switching tools.
- 02 Route high-value or churn-risk customers to priority queues by writing scores from a data warehouse into ticket or customer fields.
- 03 Stream Log Events for logins, signups, and failed authentications into a warehouse for security monitoring and authentication funnel reporting.
- 04 Sync Organizations and their Connections into a customer database so B2B account records stay aligned with Auth0 tenants.
Common sync patterns
Where Auth0 runs customer login accounts: identity on the customer record
Signup, account status, multi-factor enrollment, and last-login from Auth0 land on the matching contact or account in Gorgias, so go-to-market teams see who has actually activated and who has gone dormant.
Group and entitlement membership as CRM fields
Membership of a directory group or an entitlement in Auth0 maps to fields in Gorgias, such as product tier, plan, or internal team, so segmentation reflects real access rather than a manual guess.
Where a closed deal should provision access: Gorgias drives Auth0
A won or activated customer in Gorgias can create or update the corresponding user or account in Auth0, so provisioning starts from the CRM record instead of a separate ticket.
What you can sync between Auth0 and Gorgias
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Auth0 objects | Gorgias objects | How this pairing syncs | |
|---|---|---|---|
| Organizations B2B customer tenants under /api/v2/organizations; synced two-way with a CRM or customer database to keep account records aligned with Auth0 orgs. | Messages Individual inbound and outbound messages attached to a ticket. | Organizations is specific to Auth0 and Messages to Gorgias — each maps to any object or custom field on the other side. | |
| Organization Members Membership records linking Users to Organizations with roles; written to provision and deprovision access as accounts change. | Customers Unified shopper profiles that merge identities across connected stores. | Organization Members is specific to Auth0 and Customers to Gorgias — each maps to any object or custom field on the other side. | |
| Connections Identity-provider configs (database, social, enterprise SAML/OIDC); typically read out to inventory how each tenant authenticates. | Users (agents) Support staff records used for assignment and workload reporting. | Connections is specific to Auth0 and Users (agents) to Gorgias — each maps to any object or custom field on the other side. | |
| Clients (Applications) Registered applications and their metadata under /api/v2/clients; mirrored to a database for app and credential inventories. | Tags Categorize tickets for routing and downstream analytics. | Clients (Applications) is specific to Auth0 and Tags to Gorgias — each maps to any object or custom field on the other side. | |
| Resource Servers (APIs) API definitions and their scopes; synced so permission catalogs used for access reviews stay current. | Satisfaction surveys CSAT responses synced out for support quality reporting. | Resource Servers (APIs) is specific to Auth0 and Satisfaction surveys to Gorgias — each maps to any object or custom field on the other side. | |
| Log Events Tenant events (logins, signups, failed logins, admin changes) from /api/v2/logs; read-only, streamed into a warehouse for security analytics. | Events Activity records useful for auditing what happened on a ticket. | Log Events is specific to Auth0 and Events to Gorgias — each maps to any object or custom field on the other side. |
How changes propagate between Auth0 and Gorgias
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Auth0 Gorgias Sub-second propagation
DetectionAuth0 notifies Stacksync of record changes through webhook events. Event Streams and Log Streams deliver near-real-time user.created/updated/deleted and tenant events to a custom webhook or Amazon EventBridge.
DeliveryEach detected change is written to Gorgias through its API, with automatic retries and rate-limit backoff.
Gorgias Auth0 Sub-second propagation
DetectionGorgias notifies Stacksync of record changes through webhook events. Webhooks for ticket and message events, supplemented by polling with updated-at cursors.
DeliveryEach detected change is written to Auth0 through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Auth0: Per-tenant limit of about 15 Management API requests/second (bursts to 50) on paid tenants; X-RateLimit-* headers and HTTP 429 signal throttling.
- Gorgias: Subject to the platform's API rate limits, which vary by plan.
What ships with Auth0 ⇄ Gorgias
Connect Auth0 and Gorgias for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Auth0–Gorgias connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Auth0 or Gorgias data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Auth0 or Gorgias record.
Observability
Monitoring
Track your Auth0 ⇄ Gorgias sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Auth0 and Gorgias.
How the Auth0 and Gorgias connectors work
Auth0
- Integration surface
- Management API v2 (REST); Authentication API issues the access token
- Authentication
- OAuth 2.0 client credentials from a machine-to-machine application; scoped Bearer JWT where each operation needs its own scope (e.g. read:users, create:users, update:users) or returns 403
- Change detection
- Event Streams and Log Streams deliver near-real-time user.created/updated/deleted and tenant events to a custom webhook or Amazon EventBridge; polling falls back to the Get Users search filtered on updated_at
- Capabilities
- read · write · webhooks
- Rate limits
- Per-tenant limit of about 15 Management API requests/second (bursts to 50) on paid tenants; X-RateLimit-* headers and HTTP 429 signal throttling
Gorgias
- Integration surface
- REST API
- Authentication
- API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
- Change detection
- Webhooks for ticket and message events, supplemented by polling with updated-at cursors
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits, which vary by plan.
How it works
How to connect Auth0 to Gorgias — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Auth0 and Gorgias with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Auth0
connected
Gorgias
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Auth0 and Gorgias objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Auth0 ⇄ GorgiasCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Auth0 GorgiasCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Auth0 and Gorgias integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Auth0 and Gorgias: authenticate both systems, choose the objects to sync (such as Auth0's Organizations and Organization Members), map fields visually, and changes propagate both ways in milliseconds — no code required.
-
Common patterns for Auth0 and Gorgias: Where Auth0 runs customer login accounts: identity on the customer record; Group and entitlement membership as CRM fields; Where a closed deal should provision access: Gorgias drives Auth0. Signup, account status, multi-factor enrollment, and last-login from Auth0 land on the matching contact or account in Gorgias, so go-to-market teams see who has actually activated and who has gone dormant.
-
Auth0: Management API v2 (REST); Authentication API issues the access token. Authentication: OAuth 2.0 client credentials from a machine-to-machine application; scoped Bearer JWT where each operation needs its own scope (e.g. read:users, create:users, update:users) or returns 403. Gorgias: REST API. Authentication: API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps. Stacksync manages authentication, retries, and rate limits on both sides.
-
Gorgias: The API exposes webhook-style events for ticket lifecycle changes, which supports near-real-time outbound syncs. Auth0: Near-real-time change capture uses Event Streams (user.created/updated/deleted) or Log Streams delivered to a custom webhook or Amazon EventBridge, not a per-record webhook on every object. Stacksync's field mapping accounts for these differences between Auth0 and Gorgias without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Auth0 and Gorgias records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Auth0 and Gorgias connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Auth0–Gorgias integration in-house.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 507 integrations available for Auth0 and Gorgias.
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Auth0 ⇄ Affinity -
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Gorgias ⇄ Onelogin -
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Gorgias ⇄ Active Directory - Gorgias ⇄ Azure Active Directory
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