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CRM ⇄ ERP

Gorgias to JobBOSS² integration — real-time, two-way sync

Keep Gorgias and JobBOSS² in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Migrated from Mulesoft
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Why teams connect Gorgias and JobBOSS²

Close the gap between front office and back office: Gorgias and JobBOSS² share customers and status in real time, in both directions.

Gorgias holds the customer relationship; JobBOSS² runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Customers, Users (agents), Tags, Satisfaction surveys in Gorgias with Materials & Inventory, Purchase Orders, Vendors, Time Entries in JobBOSS² field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • Route high-value or churn-risk customers to priority queues by writing scores from a data warehouse into ticket or customer fields.
  • Sync ticket tags and CSAT results to analytics tools for support quality reporting.
  • Sync quotes and jobs from JobBOSS² to a CRM so estimators and sales share live status on make-to-order work
  • Push won CRM deals into JobBOSS² as quotes or orders without re-keying part and customer details

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

Where JobBOSS² manages people and org data: keep Gorgias aligned

Owners, territories, and org structure informed by JobBOSS² stay current in Gorgias.

Where JobBOSS² handles order-to-cash: closed-won flows through

A deal won in Gorgias creates or updates the customer in JobBOSS² with clean data, so fulfillment and invoicing start without re-entry.

What you can sync between Gorgias and JobBOSS²

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Gorgias objects JobBOSS² objects
Messages Individual inbound and outbound messages attached to a ticket. Customers Customer records sync with CRM accounts so sales and the shop share one file.
Customers Unified shopper profiles that merge identities across connected stores. Quotes / Estimates Estimating records sync to CRM pipelines so quote status is visible outside the ERP.
Users (agents) Support staff records used for assignment and workload reporting. Jobs / Work Orders Job records carry production status back to sales and customer-facing tools.
Tags Categorize tickets for routing and downstream analytics. Routings & Operations Operation steps support scheduling and costing data in external reporting.
Satisfaction surveys CSAT responses synced out for support quality reporting. Materials & Inventory Material and stock data feed purchasing and availability checks.
Events Activity records useful for auditing what happened on a ticket. Purchase Orders PO data syncs outward for spend and receiving visibility.
What ships with Gorgias ⇄ JobBOSS²

Connect Gorgias and JobBOSS² for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gorgias–JobBOSS² connection.

Real-time

Two-way sync

Changes in Gorgias or JobBOSS² instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Gorgias or JobBOSS² data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Gorgias or JobBOSS² record.

Observability

Monitoring

Track your Gorgias ⇄ JobBOSS² sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Gorgias and JobBOSS².

How the Gorgias and JobBOSS² connectors work

Gorgias

Integration surface
REST API
Authentication
API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
Change detection
Webhooks for ticket and message events, supplemented by polling with updated-at cursors
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits, which vary by plan.

JobBOSS²

Integration surface
REST API (vendor-provided; coverage varies by edition and deployment)
Authentication
API key or vendor-issued credentials
Change detection
Polling
Capabilities
read · write
Rate limits
Subject to the platform's API rate limits
How it works

How to connect Gorgias to JobBOSS² — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Gorgias and JobBOSS² with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Gorgias connected
    JobBOSS² connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Gorgias and JobBOSS² objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Gorgias ⇄ JobBOSS²
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Gorgias JobBOSS²
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Gorgias and JobBOSS² integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Gorgias and JobBOSS².

Popular · 8 of 386
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