Real-time
Two-way sync
Changes in Gorgias or Manhattan Associates WMS instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ ERP
Gorgias to Manhattan Associates WMS integration — real-time, two-way sync
Keep Gorgias and Manhattan Associates WMS in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from Mulesoft
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Migrated from Celigo
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Migrated from Matillion
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Gorgias and Manhattan Associates WMS
Close the gap between front office and back office: Gorgias and Manhattan Associates WMS share customers and status in real time, in both directions.
Gorgias holds the customer relationship; Manhattan Associates WMS runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Customers, Users (agents), Tags, Satisfaction surveys in Gorgias with Items, Shipments & LPNs, Receipts, Locations & Zones in Manhattan Associates WMS field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- Route high-value or churn-risk customers to priority queues by writing scores from a data warehouse into ticket or customer fields.
- Sync ticket tags and CSAT results to analytics tools for support quality reporting.
- Reconcile ASNs and receipts with procurement systems to close POs automatically.
- Feed labor and throughput data into analytics tools for DC performance reporting.
Where Manhattan Associates WMS manages people and org data: keep Gorgias aligned
Owners, territories, and org structure informed by Manhattan Associates WMS stay current in Gorgias.
Where Manhattan Associates WMS handles order-to-cash: closed-won flows through
A deal won in Gorgias creates or updates the customer in Manhattan Associates WMS with clean data, so fulfillment and invoicing start without re-entry.
Where Manhattan Associates WMS is the finance system of record: money status on the account
Invoice and payment state from Manhattan Associates WMS shows on the account in Gorgias, so reps see balances before promising the next order.
What you can sync between Gorgias and Manhattan Associates WMS
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Gorgias objects | Manhattan Associates WMS objects | |
|---|---|---|
| Users (agents) Support staff records used for assignment and workload reporting. | Shipments & LPNs Ship confirmations, cartons, and tracking pushed back to order sources. | |
| Tags Categorize tickets for routing and downstream analytics. | Receipts Receiving transactions reconciled against POs in the ERP. | |
| Satisfaction surveys CSAT responses synced out for support quality reporting. | Locations & Zones Facility topology referenced when interpreting inventory positions. | |
| Events Activity records useful for auditing what happened on a ticket. | Returns Return receipts synced so upstream systems reflect disposition and restock. | |
| Custom fields Extend tickets with brand-specific attributes. | Appointments Dock scheduling data coordinated with carriers and yard systems. | |
| Tickets The central support object, aggregating a conversation across channels. | Distribution Orders Outbound order releases sent from the ERP or OMS into the WMS for waving and fulfillment. |
What ships with Gorgias ⇄ Manhattan Associates WMS
Connect Gorgias and Manhattan Associates WMS for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gorgias–Manhattan Associates WMS connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Gorgias or Manhattan Associates WMS data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Gorgias or Manhattan Associates WMS record.
Observability
Monitoring
Track your Gorgias ⇄ Manhattan Associates WMS sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Gorgias and Manhattan Associates WMS.
How the Gorgias and Manhattan Associates WMS connectors work
Gorgias
- Integration surface
- REST API
- Authentication
- API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
- Change detection
- Webhooks for ticket and message events, supplemented by polling with updated-at cursors
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits, which vary by plan.
Manhattan Associates WMS
- Integration surface
- REST API on Manhattan Active WM; database tables and message-based interfaces on legacy on-premises versions
- Authentication
- OAuth 2.0 on Manhattan Active; database credentials on legacy deployments
- Change detection
- Polling on modified timestamps; Manhattan Active also supports event/message-driven integration patterns
- Capabilities
- read · write
How it works
How to connect Gorgias to Manhattan Associates WMS — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Gorgias and Manhattan Associates WMS with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Gorgias
connected
Manhattan Associates WMS
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Gorgias and Manhattan Associates WMS objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Gorgias ⇄ Manhattan Associates WMSCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Gorgias Manhattan Associates WMSCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Gorgias and Manhattan Associates WMS integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Gorgias and Manhattan Associates WMS: authenticate both systems, choose the objects to sync (such as Gorgias's Users (agents) and Tags), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes — Stacksync ships production-grade connectors for both Gorgias and Manhattan Associates WMS. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Gorgias: Webhooks for ticket and message events, supplemented by polling with updated-at cursors. On Manhattan Associates WMS: Polling on modified timestamps; Manhattan Active also supports event/message-driven integration patterns. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Gorgias side: Customers, Users (agents), Tags, Satisfaction surveys, plus custom fields where Gorgias exposes them. On the Manhattan Associates WMS side: Items, Shipments & LPNs, Receipts, Locations & Zones. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Gorgias and Manhattan Associates WMS: Where Manhattan Associates WMS manages people and org data: keep Gorgias aligned; Where Manhattan Associates WMS handles order-to-cash: closed-won flows through; Where Manhattan Associates WMS is the finance system of record: money status on the account. Owners, territories, and org structure informed by Manhattan Associates WMS stay current in Gorgias.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Gorgias and Manhattan Associates WMS.
Popular · 8 of 386
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Gorgias ⇄ SuiteAnalytics -
Gorgias ⇄ Dynamics 365 Business Central -
Gorgias ⇄ SAP Business ByDesign -
Gorgias ⇄ SAP Business One -
Manhattan Associates WMS ⇄ Clearbit -
Manhattan Associates WMS ⇄ Close -
Manhattan Associates WMS ⇄ Copper CRM -
Manhattan Associates WMS ⇄ Creatio CRM
No integrations match .
