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CRM ⇄ ERP

Gorgias to Logiwa WMS integration — real-time, two-way sync

Keep Gorgias and Logiwa WMS in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Gorgias and Logiwa WMS

Close the gap between front office and back office: Gorgias and Logiwa WMS share customers and status in real time, in both directions.

Gorgias holds the customer relationship; Logiwa WMS runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Satisfaction surveys, Events, Custom fields, Tickets in Gorgias with Shipment Orders, Purchase Orders, Inventory, Products (SKUs) in Logiwa WMS field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • Sync Gorgias customers and tickets into a warehouse or CRM so support volume can be analyzed alongside order and LTV data.
  • Push order, subscription, and shipping data from a production database into Gorgias customer profiles so agents see context without switching tools.
  • Push ecommerce or OMS orders into Logiwa for pick, pack, and ship without CSV handoffs.
  • Sync shipment confirmations and tracking numbers back to the CRM so support sees fulfillment status.

Where Logiwa WMS handles order-to-cash: closed-won flows through

A deal won in Gorgias creates or updates the customer in Logiwa WMS with clean data, so fulfillment and invoicing start without re-entry.

Where Logiwa WMS is the finance system of record: money status on the account

Invoice and payment state from Logiwa WMS shows on the account in Gorgias, so reps see balances before promising the next order.

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

What you can sync between Gorgias and Logiwa WMS

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Gorgias objects Logiwa WMS objects
Tickets The central support object, aggregating a conversation across channels. Shipment Orders Outbound fulfillment orders created from connected storefronts or an OMS and updated as they move through picking and packing.
Messages Individual inbound and outbound messages attached to a ticket. Purchase Orders Inbound receipt expectations synced from the ERP or procurement system to drive receiving.
Customers Unified shopper profiles that merge identities across connected stores. Inventory On-hand and available stock levels read out to keep storefronts, ERPs, and analytics stores current.
Users (agents) Support staff records used for assignment and workload reporting. Products (SKUs) Item master records kept consistent between the ERP or ecommerce catalog and the WMS.
Tags Categorize tickets for routing and downstream analytics. Shipments Carrier, tracking, and ship-confirm data pushed back to order sources after dispatch.
Satisfaction surveys CSAT responses synced out for support quality reporting. Warehouses & Locations Facility and bin structure referenced when mapping multi-warehouse inventory.
What ships with Gorgias ⇄ Logiwa WMS

Connect Gorgias and Logiwa WMS for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gorgias–Logiwa WMS connection.

Real-time

Two-way sync

Changes in Gorgias or Logiwa WMS instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Gorgias or Logiwa WMS data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Gorgias or Logiwa WMS record.

Observability

Monitoring

Track your Gorgias ⇄ Logiwa WMS sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Gorgias and Logiwa WMS.

How the Gorgias and Logiwa WMS connectors work

Gorgias

Integration surface
REST API
Authentication
API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
Change detection
Webhooks for ticket and message events, supplemented by polling with updated-at cursors
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits, which vary by plan.

Logiwa WMS

Integration surface
REST API
Authentication
API key / token
Change detection
Polling on order and inventory endpoints using modified timestamps, subject to the platform's API rate limits
Capabilities
read · write
Rate limits
Subject to the platform's published API rate limits.
How it works

How to connect Gorgias to Logiwa WMS — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Gorgias and Logiwa WMS with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Gorgias connected
    Logiwa WMS connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Gorgias and Logiwa WMS objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Gorgias ⇄ Logiwa WMS
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Gorgias Logiwa WMS
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Gorgias and Logiwa WMS integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Gorgias and Logiwa WMS.

Popular · 8 of 386
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