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CRM ⇄ ERP

Gorgias to Infor LN integration — real-time, two-way sync

Keep Gorgias and Infor LN in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Migrated from Mulesoft
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Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Gorgias and Infor LN

Close the gap between front office and back office: Gorgias and Infor LN share customers and status in real time, in both directions.

Gorgias holds the customer relationship; Infor LN runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Users (agents), Tags, Satisfaction surveys, Events in Gorgias with Bills of material, Business partners, Sales orders, Purchase orders in Infor LN field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • Keep customer records consistent between Gorgias and marketing platforms so support interactions inform campaigns.
  • Sync Gorgias customers and tickets into a warehouse or CRM so support volume can be analyzed alongside order and LTV data.
  • Keep inventory positions aligned between LN and distribution or aftermarket service systems.
  • Sync item masters, BOMs, and production orders between LN and MES or PLM systems on the shop floor.

Where Infor LN handles order-to-cash: closed-won flows through

A deal won in Gorgias creates or updates the customer in Infor LN with clean data, so fulfillment and invoicing start without re-entry.

Where Infor LN is the finance system of record: money status on the account

Invoice and payment state from Infor LN shows on the account in Gorgias, so reps see balances before promising the next order.

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

What you can sync between Gorgias and Infor LN

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Gorgias objects Infor LN objects
Customers Unified shopper profiles that merge identities across connected stores. Service orders Aftermarket service documents synced with field service tools.
Users (agents) Support staff records used for assignment and workload reporting. Items Manufacturing item masters synced to PLM, MES, and commerce systems.
Tags Categorize tickets for routing and downstream analytics. Bills of material Product structures shared with engineering and planning tools.
Satisfaction surveys CSAT responses synced out for support quality reporting. Business partners LN's unified customer/supplier records matched against CRM accounts.
Events Activity records useful for auditing what happened on a ticket. Sales orders Demand documents synced in from EDI and commerce channels.
Custom fields Extend tickets with brand-specific attributes. Purchase orders Supply documents shared with supplier and procurement systems.
What ships with Gorgias ⇄ Infor LN

Connect Gorgias and Infor LN for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gorgias–Infor LN connection.

Real-time

Two-way sync

Changes in Gorgias or Infor LN instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Gorgias or Infor LN data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Gorgias or Infor LN record.

Observability

Monitoring

Track your Gorgias ⇄ Infor LN sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Gorgias and Infor LN.

How the Gorgias and Infor LN connectors work

Gorgias

Integration surface
REST API
Authentication
API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
Change detection
Webhooks for ticket and message events, supplemented by polling with updated-at cursors
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits, which vary by plan.

Infor LN

Integration surface
SOAP and REST web services, with standardized BOD exchange through Infor ION in Infor OS deployments
Authentication
OAuth 2.0 via the ION API gateway in cloud deployments; application credentials on premises
Change detection
Event-style BOD publications through Infor ION where configured; otherwise polling
Capabilities
read · write
Rate limits
Subject to the ION API gateway's tenant rate limits in cloud deployments.
How it works

How to connect Gorgias to Infor LN — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Gorgias and Infor LN with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Gorgias connected
    Infor LN connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Gorgias and Infor LN objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Gorgias ⇄ Infor LN
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Gorgias Infor LN
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Gorgias and Infor LN integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Gorgias and Infor LN.

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