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ERP / E-commerce · Two-way sync platform

Infor LN and Magento integration

Plan how Infor LN and Magento should share data across your business. Work with Stacksync engineers on record mapping, system access, and the requirements for running the integration.

  • Scope your workflow with an integration engineer
  • Review the systems, records, and updates you need
Integration planning
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Proposed workflow

Sales order process handoff

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting eventA change involving Infor LN Sales orders or Magento Invoices needs a defined result in the other system.

  1. Start with Infor LN Sales orders and Magento Invoices. Use the record-matching and field-ownership rules from your mapping worksheet.

  2. Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.

  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

What to verifyTest a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.

Review records and field ownership

Proposed record relationships

Records to connect

Use these examples to define record matching and field ownership for your technical review.

Download the mapping worksheet

CSV · No email required

Example record relationships between Infor LN and Magento
Infor LN recordMagento recordRecord matchingField ownership
Sales ordersProposed record; confirm Stacksync object support.Business process handoffInvoicesProposed record; confirm Stacksync object support.Link order and line IDs to invoice and line IDs; allow partial invoicing and multiple invoices per order.Finance owns invoice posting; the order system supplies the approved commercial context.
Sales ordersProposed record; confirm Stacksync object support.Business process handoffShipmentsProposed record; confirm Stacksync object support.Link the order and selected line IDs to separate fulfillment IDs; allow split shipments.The fulfillment owner decides when an approved order can ship and how cancellations are handled.
Business partnersProposed record; confirm Stacksync object support.Record matchingCustomersProposed record; confirm Stacksync object support.Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient.Separate the customer relationship from contact details, billing authority, and consent. Choose an owner for each field after identifying whether the customer is a person or company.

These relationships do not establish connector availability. Review the required connection and record operations with Stacksync.

Record coverage to review

Use documented coverage where available. Catalog record types are starting points for review and do not confirm Stacksync support.

Infor LN

Connection and object support require review

Record types to review with Stacksync

Record typesCoverage and requirements
  • Items
  • Bills of material
  • Business partners
  • Sales orders
  • Purchase orders
  • Production orders
Confirm support for this record type and the direction you need.

Discuss Infor LN requirements

Magento

Connection and object support require review

Record types to review with Stacksync

Record typesCoverage and requirements
  • Products
  • Configurable / variant products
  • Categories
  • Orders
  • Customers
  • Inventory source items (MSI)
Confirm support for this record type and the direction you need.

Discuss Magento requirements

Connection essentials

Confirm Stacksync support and account requirements for undocumented connections. Interface information alone does not establish connector availability.

View setup requirements and limits
Connection requirementInfor LNMagento
Integration interfaceSOAP and REST web services, with standardized BOD exchange through Infor ION in Infor OS deploymentsREST and GraphQL Web APIs (SOAP also available)
AuthenticationConfirm the credentials, API plan, and permissions required for Infor LN.Confirm the credentials, API plan, and permissions required for Magento.
Change detectionConfirm how Stacksync detects changes for this connector and the objects you need.Confirm how Stacksync detects changes for this connector and the objects you need.
Read accessConfirm with StacksyncConfirm with Stacksync
Write accessConfirm with StacksyncConfirm with Stacksync

Enterprise controls

Security and control for your integrations

Explore security controls

Compliance and data transfers

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

  • SOC 2 Type II
  • ISO 27001
  • HIPAA BAA
  • GDPR
  • CCPA
  • DPF US-EU-UK-CH

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Record-level recovery

Inspect sync errors and use retry and revert controls to resolve failed updates.

Read the recovery guide

Implementation

Technical reference

Review setup, record relationships, testing, and recovery for your implementation.

Authentication, permissions and API limits

Connection requirements and limits

Infor LN
Integration interface
SOAP and REST web services, with standardized BOD exchange through Infor ION in Infor OS deployments
Authentication
Confirm the credentials, API plan, and permissions required for Infor LN.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync
Setup requirements
  • Identify the Infor LN account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Infor LN, including read/write support, authentication, and initial-load limits.
Limitations to check
  • Confirm Stacksync support for Infor LN and the record types your workflow needs.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
Magento
Integration interface
REST and GraphQL Web APIs (SOAP also available)
Authentication
Confirm the credentials, API plan, and permissions required for Magento.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync
Setup requirements
  • Identify the Magento account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Magento, including read/write support, authentication, and initial-load limits.
Limitations to check
  • Confirm Stacksync support for Magento and the record types your workflow needs.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.

Prepare Infor LN and Magento access

Set up both accounts before testing the mapping. Use test records where available, and identify the account administrator who can approve access and help resolve setup errors.

Infor LN setup checklist
  • Identify the Infor LN account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Infor LN, including read/write support, authentication, and initial-load limits.
Magento setup checklist
  • Identify the Magento account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Magento, including read/write support, authentication, and initial-load limits.
Prepare to go live

Record the fields each system can update, the first-load cutoff, both record IDs, the expected update delay, and who handles errors. Complete the tests before production before expanding to more records.

Use the Infor LN and Magento planning worksheet to capture these decisions. Record the access owner in the worksheet and enter credentials only in the connection setup.

Talk to an engineer · Review current pricing

Record identity and field ownership

Use these data-model references to describe the records your connection needs. They are planning examples; connector availability and supported operations must be established before implementation.

Download the mapping worksheet · CSV, no email required

Business process

Sales orders / Invoices

Order-to-invoice handoff: Infor LN Sales orders provides context for Magento Invoices. These are related records, not equivalent entities.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Infor LN
Object support to establish
Magento
Object support to establish
Record identity
Link order and line IDs to invoice and line IDs; allow partial invoicing and multiple invoices per order.
Field ownership
Finance owns invoice posting; the order system supplies the approved commercial context.

Fields to include

  • Source record reference
  • Destination record reference
  • Approved handoff state
  • Duplicate-detection key
Record dependencies
Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
Validation
Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.
Recovery
Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Business process

Sales orders / Shipments

Order-to-fulfillment handoff: Infor LN Sales orders provides context for Magento Shipments. These are related records, not equivalent entities.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Infor LN
Object support to establish
Magento
Object support to establish
Record identity
Link the order and selected line IDs to separate fulfillment IDs; allow split shipments.
Field ownership
The fulfillment owner decides when an approved order can ship and how cancellations are handled.

Fields to include

  • Source record reference
  • Destination record reference
  • Approved handoff state
  • Duplicate-detection key
Record dependencies
Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
Validation
Test partial fulfillment, an out-of-stock line, and a repeated request that must not create a second shipment.
Recovery
Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Record matching

Business partners / Customers

Compare whether Infor LN Business partners and Magento Customers describe the same customer in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Infor LN
Object support to establish
Magento
Object support to establish
Record identity
Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient.
Field ownership
Separate the customer relationship from contact details, billing authority, and consent. Choose an owner for each field after identifying whether the customer is a person or company.

Fields to include

  • Source customer ID
  • Person/company classification
  • Legal entity or business unit
  • Destination identity reference
Record dependencies
Resolve person or company type, legal entity, business role, and any billing account before transactions.
Validation
Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
Recovery
Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.

Record matching

Sales orders / Orders

Compare whether Infor LN Sales orders and Magento Orders describe the same sales order in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Infor LN
Object support to establish
Magento
Object support to establish
Record identity
Preserve both the order ID and stable line IDs. Allow one order to relate to several shipments or invoices.
Field ownership
Decide which system approves the order and which can cancel or amend it after fulfillment begins.

Fields to include

  • Source order ID
  • Customer reference
  • Line references and quantities
  • Order status
  • Currency
Record dependencies
Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
Validation
Test a multi-line order, a partial cancellation, and two partial shipments. Compare line totals as well as the header.
Recovery
Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Record matching

Items / Products

Compare whether Infor LN Items and Magento Products describe the same product or catalog item in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Infor LN
Object support to establish
Magento
Object support to establish
Record identity
Distinguish the product ID, variant ID, SKU, and price-list entry; they are not interchangeable keys.
Field ownership
Assign ownership for catalog content, price, and stock separately.

Fields to include

  • Source product ID
  • SKU or variant reference
  • Description
  • Unit of measure
  • Price-list reference
Record dependencies
Resolve units, variants, categories, and applicable price lists before order lines.
Validation
Test two variants of one product, a changed SKU, and a price that applies to only one market or currency.
Recovery
Repair the variant or price-list reference before retrying affected order lines; preserve existing transaction prices.

Record matching

Warehouse / inventory / Inventory source items (MSI)

Compare whether Infor LN Warehouse / inventory and Magento Inventory source items (MSI) describe the same inventory or stock position in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Infor LN
Object support to establish
Magento
Object support to establish
Record identity
Identify stock by product/variant, location, and any lot or serial dimension; a product ID alone is insufficient.
Field ownership
Choose the stock authority and distinguish available, reserved, and physical quantities.

Fields to include

  • Product reference
  • Location reference
  • Quantity type
  • Quantity
  • As-of time
Record dependencies
Resolve product, unit, warehouse/location, and lot/serial references.
Validation
Test the same SKU in two locations, a reservation, and an older snapshot arriving late.
Recovery
Reconcile the latest stock position before retrying; do not apply an old absolute quantity after new movements.

Compare integration approaches

Choose a method around one example record and the update your business needs. Use Sales orders / Invoices to review record matching and confirm Stacksync support for the required operations. Compare ongoing sync, a custom workflow, and a scheduled export against that requirement.

Stacksync managed sync

Best fit
Review compatibility with a Stacksync engineer using an example of the records and updates you need.
Operating responsibility
Fits ongoing record synchronization when the required operations are supported. Add workflow steps for approvals or business actions that go beyond copying fields.
Before you choose
Check record matching: Link order and line IDs to invoice and line IDs; allow partial invoicing and multiple invoices per order. Verify field coverage, deletion handling, and how changes are detected.

Native vendor integration

Best fit
A vendor-built integration may fit if it supports your Infor LN and Magento record types.
Operating responsibility
Can reduce setup for a supported workflow. You may need another method for records or business steps it does not cover.
Before you choose
First check whether either vendor offers this integration. If available, verify Sales orders / Invoices, update direction, account tier, and related-record handling.

Custom API or workflow

Best fit
Consider explicit orchestration for the Sales orders / Invoices handoff.
Operating responsibility
Provides control over business steps; the team owns credentials, version changes, error queues, and reconciliation.
Before you choose
Verify endpoint permissions, pagination, quotas, duplicate detection, and failure recovery. Separate reading history from actions that send messages, grant access, or post transactions.

File or scheduled snapshot

Best fit
Consider for a one-time Infor LN / Magento migration or a reporting need with an explicit freshness window.
Operating responsibility
Can simplify a bounded transfer; later changes and deletion history require another extraction or a separately designed incremental process.
Before you choose
Record the extraction cutoff, source IDs, encoding, date/number formats, and reconciliation totals.

Workflow scenarios and expected results

Sales order process handoff

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Sales orders or Invoices record needs a defined result in the other system.

  1. Start with Infor LN Sales orders and Magento Invoices. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.

If it fails: Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Sales order process handoff

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Sales orders or Shipments record needs a defined result in the other system.

  1. Start with Infor LN Sales orders and Magento Shipments. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test partial fulfillment, an out-of-stock line, and a repeated request that must not create a second shipment.

If it fails: Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Customer sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Business partners or Customers record needs a defined result in the other system.

  1. Start with Infor LN Business partners and Magento Customers. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve person or company type, legal entity, business role, and any billing account before transactions.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.

If it fails: Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.

Reconcile Infor LN business records with Magento

This is an evaluation scenario; connector and operation support require confirmation.

Starting event: A finance-owned record in Infor LN needs operational visibility through Products or Configurable / variant products.

  1. Select Items or Bills of material with the correct legal entity, period, and currency.
  2. Define a reporting relationship in Magento; do not equate customer records, ledger accounts, and posted transactions.
  3. Decide whether the process only reports a financial state or requests an approved accounting action, and maintain a separate transaction ID for each action.

Expected result: Totals reconcile within the same entity/currency/window; a repeated handoff creates no duplicate financial transaction.

If it fails: Verify posting and settlement state before retrying. Use the approved adjustment path for already-posted transactions.

Initial load and acceptance testing

Keep both record IDs with the expected and actual result. Reconcile the same filters and time window in each system.

Sales orders / Invoices

Test case

Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.

Expected result

The expected sales order relationship is preserved with no duplicate action or unintended write.

Sales orders / Shipments

Test case

Test partial fulfillment, an out-of-stock line, and a repeated request that must not create a second shipment.

Expected result

The expected sales order relationship is preserved with no duplicate action or unintended write.

Business partners / Customers

Test case

Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.

Expected result

The expected customer relationship is preserved with no duplicate action or unintended write.

Sales orders / Orders

Test case

Test a multi-line order, a partial cancellation, and two partial shipments. Compare line totals as well as the header.

Expected result

The expected sales order relationship is preserved with no duplicate action or unintended write.

Direction and permissions

Test case

Bring an example source record and the intended destination operation to the compatibility review. Confirm the supported route before granting write access.

Expected result

Only an approved, supported direction and permitted fields are written.

Freshness and reconciliation

Test case

Measure source and destination times for the selected records under normal load and a burst. Reconcile IDs and values using the same filters and cutoff.

Expected result

The process meets its agreed freshness target and reconciliation has no unexplained differences.

Failed updates, retries and recovery

Start with the failed record and the destination error, then inspect the source value, field requirements, and access.

Rejected or repeated sales order change

Investigate

Inspect Infor LN Sales orders and Magento Invoices, their IDs, and the destination error.

Next action

Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Rejected or repeated sales order change

Investigate

Inspect Infor LN Sales orders and Magento Shipments, their IDs, and the destination error.

Next action

Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Rejected or repeated customer change

Investigate

Inspect Infor LN Business partners and Magento Customers, their IDs, and the destination error.

Next action

Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.

A record type or update is unavailable

Investigate

Check the Infor LN and Magento connector guides, account permissions, and any operations marked On Request.

Next action

Ask the integration team to confirm a supported way to handle that record. Verify whether it needs connector configuration or a separate workflow step.

Source and destination disagree after a retry

Investigate

Compare current source values, destination validation, identity mappings, and any side effects already completed.

Next action

Stacksync issue retry reads the current source state. Decide the intended state before retrying or reverting; reconcile downstream effects separately.

Read the Stacksync issues dashboard guide for retry and revert behavior.

Change detection and update delivery

How updates move between Infor LN and Magento

See how each system detects changes and which updates the other system can receive. Each direction has its own permissions and record requirements.

Infor LN Magento Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in Magento.

Magento Infor LN Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in Infor LN.

Update timing and record limits
  • Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
FAQ

Infor LN and Magento integration FAQ

Next step

Plan your integration with an engineer

Walk through your Infor LN and Magento records, field mappings, and requirements with an integration engineer.