Real-time
Two-way sync
Changes in DEAR Inventory or Gorgias instantly reflect in both systems. No stale data, no manual imports.
ERP ⇄ CRM
DEAR Inventory to Gorgias integration — real-time, two-way sync
Keep DEAR Inventory and Gorgias in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
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Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from MuleSoft
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect DEAR Inventory and Gorgias
Close the gap between front office and back office: Gorgias and DEAR Inventory share customers and status in real time, in both directions.
Gorgias holds the customer relationship; DEAR Inventory runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Satisfaction surveys, Events, Custom fields, Tickets in Gorgias with Stock adjustments and transfers, Assemblies / Production, Locations, Products in DEAR Inventory field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- 01 Sync ticket tags and CSAT results to analytics tools for support quality reporting.
- 02 Keep customer records consistent between Gorgias and marketing platforms so support interactions inform campaigns.
- 03 Push sale orders from a storefront or CRM into DEAR for fulfillment without manual re-entry.
- 04 Land orders, costs, and inventory movements in a warehouse for margin and stock-turn reporting.
Common sync patterns
Where DEAR Inventory manages people and org data: keep Gorgias aligned
Owners, territories, and org structure informed by DEAR Inventory stay current in Gorgias.
Where DEAR Inventory handles order-to-cash: closed-won flows through
A deal won in Gorgias creates or updates the customer in DEAR Inventory with clean data, so fulfillment and invoicing start without re-entry.
Where DEAR Inventory is the finance system of record: money status on the account
Invoice and payment state from DEAR Inventory shows on the account in Gorgias, so reps see balances before promising the next order.
What you can sync between DEAR Inventory and Gorgias
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| DEAR Inventory objects | Gorgias objects | How this pairing syncs | |
|---|---|---|---|
| Customers Buyer records aligned with CRM and accounting counterparts. | Customers Unified shopper profiles that merge identities across connected stores. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Stock adjustments and transfers Inventory movement transactions that explain changes in availability. | Tags Categorize tickets for routing and downstream analytics. | Stock adjustments and transfers is specific to DEAR Inventory and Tags to Gorgias — each maps to any object or custom field on the other side. | |
| Assemblies / Production Bill-of-material and production records for light manufacturing workflows. | Satisfaction surveys CSAT responses synced out for support quality reporting. | Assemblies / Production is specific to DEAR Inventory and Satisfaction surveys to Gorgias — each maps to any object or custom field on the other side. | |
| Locations Warehouses and bins that scope stock levels and fulfillment. | Events Activity records useful for auditing what happened on a ticket. | Locations is specific to DEAR Inventory and Events to Gorgias — each maps to any object or custom field on the other side. | |
| Products SKU records with pricing, suppliers, and bill-of-material links; the master data most syncs start from. | Custom fields Extend tickets with brand-specific attributes. | Products is specific to DEAR Inventory and Custom fields to Gorgias — each maps to any object or custom field on the other side. | |
| Stock levels Per-location availability derived from inventory transactions; read-heavy in storefront syncs. | Tickets The central support object, aggregating a conversation across channels. | Stock levels is specific to DEAR Inventory and Tickets to Gorgias — each maps to any object or custom field on the other side. |
How changes propagate between DEAR Inventory and Gorgias
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DEAR Inventory Gorgias Sub-second propagation
DetectionDEAR Inventory notifies Stacksync of record changes through webhook events. Polling with modified-since filters.
DeliveryEach detected change is written to Gorgias through its API, with automatic retries and rate-limit backoff.
Gorgias DEAR Inventory Sub-second propagation
DetectionGorgias notifies Stacksync of record changes through webhook events. Webhooks for ticket and message events, supplemented by polling with updated-at cursors.
DeliveryEach detected change is written to DEAR Inventory through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- DEAR Inventory: Subject to the platform's per-account API rate limits.
- Gorgias: Subject to the platform's API rate limits, which vary by plan.
What ships with DEAR Inventory ⇄ Gorgias
Connect DEAR Inventory and Gorgias for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every DEAR Inventory–Gorgias connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever DEAR Inventory or Gorgias data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single DEAR Inventory or Gorgias record.
Observability
Monitoring
Track your DEAR Inventory ⇄ Gorgias sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between DEAR Inventory and Gorgias.
How the DEAR Inventory and Gorgias connectors work
DEAR Inventory
- Integration surface
- REST API
- Authentication
- Account ID plus application key sent as request headers
- Change detection
- Polling with modified-since filters; webhook notifications for sale and purchase events are available on subscriptions that include the Automation module
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's per-account API rate limits
Gorgias
- Integration surface
- REST API
- Authentication
- API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
- Change detection
- Webhooks for ticket and message events, supplemented by polling with updated-at cursors
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits, which vary by plan.
How it works
How to connect DEAR Inventory to Gorgias — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate DEAR Inventory and Gorgias with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
DEAR Inventory
connected
Gorgias
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the DEAR Inventory and Gorgias objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · DEAR Inventory ⇄ GorgiasCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
DEAR Inventory GorgiasCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
DEAR Inventory and Gorgias integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between DEAR Inventory and Gorgias: authenticate both systems, choose the objects to sync (such as DEAR Inventory's Customers and Stock adjustments and transfers), map fields visually, and changes propagate both ways in milliseconds — no code required.
-
Change detection on DEAR Inventory: Polling with modified-since filters; webhook notifications for sale and purchase events are available on subscriptions that include the Automation module. On Gorgias: Webhooks for ticket and message events, supplemented by polling with updated-at cursors. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
-
On the Gorgias side: Satisfaction surveys, Events, Custom fields, Tickets, plus custom fields where Gorgias exposes them. On the DEAR Inventory side: Stock adjustments and transfers, Assemblies / Production, Locations, Products. Stacksync auto-detects both schemas and converts types between the two systems.
-
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
-
Common patterns for DEAR Inventory and Gorgias: Where DEAR Inventory manages people and org data: keep Gorgias aligned; Where DEAR Inventory handles order-to-cash: closed-won flows through; Where DEAR Inventory is the finance system of record: money status on the account. Owners, territories, and org structure informed by DEAR Inventory stay current in Gorgias.
-
DEAR Inventory: REST API. Authentication: Account ID plus application key sent as request headers. Gorgias: REST API. Authentication: API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps. Stacksync manages authentication, retries, and rate limits on both sides.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
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