Real-time
Two-way sync
Changes in Chorusai or DEAR Inventory instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ ERP
Chorusai to DEAR Inventory integration — real-time, two-way sync
Keep Chorusai and DEAR Inventory in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Chorusai and DEAR Inventory
Close the gap between front office and back office: Chorusai and DEAR Inventory share customers and status in real time, in both directions.
Chorusai holds the customer relationship; DEAR Inventory runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Playlists, Engagements, Recordings (Conversations), Users in Chorusai with Suppliers, Stock adjustments and transfers, Assemblies / Production, Locations in DEAR Inventory field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- 01 Upload externally recorded dialer or web-conference audio into Chorus as Recordings so it gets transcribed and analyzed like native calls.
- 02 Sync Trackers such as pricing, competitor, and next-steps mentions onto matching CRM Opportunities as coaching and deal-risk signals.
- 03 Push sale orders from a storefront or CRM into DEAR for fulfillment without manual re-entry.
- 04 Land orders, costs, and inventory movements in a warehouse for margin and stock-turn reporting.
Common sync patterns
Where DEAR Inventory handles order-to-cash: closed-won flows through
A deal won in Chorusai creates or updates the customer in DEAR Inventory with clean data, so fulfillment and invoicing start without re-entry.
Where DEAR Inventory is the finance system of record: money status on the account
Invoice and payment state from DEAR Inventory shows on the account in Chorusai, so reps see balances before promising the next order.
One customer master
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
What you can sync between Chorusai and DEAR Inventory
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Chorusai objects | DEAR Inventory objects | How this pairing syncs | |
|---|---|---|---|
| Engagements Meetings and dialer calls, the core record; filterable by date_time, participants, and processing_state, and polled incrementally to read conversation activity out. | Customers Buyer records aligned with CRM and accounting counterparts. | Engagements is specific to Chorusai and Customers to DEAR Inventory — each maps to any object or custom field on the other side. | |
| Recordings (Conversations) The recorded call with utterances, transcript, thumbnails, and metrics; read for analysis and uploaded or deleted through the API. | Suppliers Vendor records referenced on purchase orders. | Recordings (Conversations) is specific to Chorusai and Suppliers to DEAR Inventory — each maps to any object or custom field on the other side. | |
| Users Chorus users with roles and team membership; read to map engagement owners and participants to CRM and warehouse identities. | Stock adjustments and transfers Inventory movement transactions that explain changes in availability. | Users is specific to Chorusai and Stock adjustments and transfers to DEAR Inventory — each maps to any object or custom field on the other side. | |
| Trackers AI keyword and topic trackers (pricing, competitors, next steps) surfaced within a conversation; read out as coaching and deal-risk signals. | Assemblies / Production Bill-of-material and production records for light manufacturing workflows. | Trackers is specific to Chorusai and Assemblies / Production to DEAR Inventory — each maps to any object or custom field on the other side. | |
| Deals CRM opportunity context attached to a conversation (account, deal, owner); read to attribute call activity to open pipeline. | Locations Warehouses and bins that scope stock levels and fulfillment. | Deals is specific to Chorusai and Locations to DEAR Inventory — each maps to any object or custom field on the other side. | |
| Scorecards Call QA and coaching assessments with reviewer, recipient, and scores; read and exported for rep-performance reporting. | Products SKU records with pricing, suppliers, and bill-of-material links; the master data most syncs start from. | Scorecards is specific to Chorusai and Products to DEAR Inventory — each maps to any object or custom field on the other side. |
How changes propagate between Chorusai and DEAR Inventory
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Chorusai DEAR Inventory Interval-based propagation
DetectionStacksync polls Chorusai for changes on an incremental schedule, reading only records changed since the previous pass. Polling the engagements endpoint on date_time and processing_state.
DeliveryEach detected change is written to DEAR Inventory through its API, with automatic retries and rate-limit backoff.
DEAR Inventory Chorusai Sub-second propagation
DetectionDEAR Inventory notifies Stacksync of record changes through webhook events. Polling with modified-since filters.
DeliveryEach detected change is written to Chorusai through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Chorusai: Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes.
- DEAR Inventory: Subject to the platform's per-account API rate limits.
What ships with Chorusai ⇄ DEAR Inventory
Connect Chorusai and DEAR Inventory for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Chorusai–DEAR Inventory connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Chorusai or DEAR Inventory data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Chorusai or DEAR Inventory record.
Observability
Monitoring
Track your Chorusai ⇄ DEAR Inventory sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Chorusai and DEAR Inventory.
How the Chorusai and DEAR Inventory connectors work
Chorusai
- Integration surface
- REST API (api-docs.chorus.ai)
- Authentication
- Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header
- Change detection
- Polling the engagements endpoint on date_time and processing_state; no public change webhooks or CDC
- Capabilities
- read · write
- Rate limits
- Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes
DEAR Inventory
- Integration surface
- REST API
- Authentication
- Account ID plus application key sent as request headers
- Change detection
- Polling with modified-since filters; webhook notifications for sale and purchase events are available on subscriptions that include the Automation module
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's per-account API rate limits
How it works
How to connect Chorusai to DEAR Inventory — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Chorusai and DEAR Inventory with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Chorusai
connected
DEAR Inventory
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Chorusai and DEAR Inventory objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Chorusai ⇄ DEAR InventoryCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Chorusai DEAR InventoryCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Chorusai and DEAR Inventory integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Chorusai and DEAR Inventory: authenticate both systems, choose the objects to sync (such as Chorusai's Engagements and Recordings (Conversations)), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Chorusai and DEAR Inventory connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Chorusai–DEAR Inventory integration in-house.
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Yes — Stacksync ships production-grade connectors for both Chorusai and DEAR Inventory. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Chorusai: Polling the engagements endpoint on date_time and processing_state; no public change webhooks or CDC. On DEAR Inventory: Polling with modified-since filters; webhook notifications for sale and purchase events are available on subscriptions that include the Automation module. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Chorusai side: Playlists, Engagements, Recordings (Conversations), Users, plus custom fields where Chorusai exposes them. On the DEAR Inventory side: Suppliers, Stock adjustments and transfers, Assemblies / Production, Locations. Stacksync auto-detects both schemas and converts types between the two systems.
-
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
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GDPR
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DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
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