Can you integrate Rillet with Sage X3?

Explore a Rillet and Sage X3 integration with a Stacksync engineer. Stacksync support for Sage X3 is not established by the connector documentation reviewed for this page. Start with one record and the update your business needs to identify an implementation path.

Can Rillet and Sage X3 sync in both directions?

Confirm two-way support with Stacksync for the records and fields you need in both systems. Access to a vendor API does not confirm that its Stacksync connector supports write-back.

What should be ready before the Rillet and Sage X3 initial load?

Prepare both accounts, the selected object schemas, stable source and destination IDs, and the expected outcome. Generate an API key in Rillet Organization Setting > API Access. Identify the Sage X3 account, edition, environment, and business objects the integration must access. Use the pair worksheet to record ownership and acceptance criteria.

How fast does the Rillet to Sage X3 sync run?

Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.

Will existing duplicates merge automatically?

No. Stacksync documents that pre-existing duplicates are not merged automatically when two-way sync begins. Review the initial dataset and matching plan before enabling it; an empty destination can simplify the first load.

How do I map Rillet fields to Sage X3?

Start with one business entity and a stable record ID. Map a small set of editable fields with compatible types, test required values and relationships, then expand after the pilot passes.

What should I do if a record fails to sync?

Check the destination error, field constraints, permissions, and current source value. The Stacksync issues dashboard supports retry and revert; retry reads current source values, so verify the intended record state before acting.

What does a Rillet and Sage X3 integration cost?

Use the current Stacksync pricing page and confirm the supported implementation with the team. Scope the required objects, record volume, update frequency, initial load, and support needs when comparing a managed connector with native or custom development.

Which records should the Rillet and Sage X3 pilot start with?

Start by reviewing Customer in Rillet and Business Partners (Customers and Suppliers) in Sage X3. Check how these records relate in your workflow, then confirm the actual fields and supported operations. Test record matching and one failed or repeated update before adding more records.

Accounting and finance / ERP · Two-way sync platform

Rillet and Sage X3 integration

Plan how Rillet and Sage X3 should share data across your business. Work with Stacksync engineers on record mapping, system access, and the requirements for running the integration.

Scope your workflow with an integration engineer
Review the systems, records, and updates you need

Integration planning

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Rillet

Sage X3

Review the integration scope

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Proposed workflow

Customer sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting eventA change involving Rillet Customer or Sage X3 Business Partners (Customers and Suppliers) needs a defined result in the other system.

Start with Rillet Customer and Sage X3 Business Partners (Customers and Suppliers). Use the record-matching and field-ownership rules from your mapping worksheet.
Resolve person or company type, legal entity, business role, and any billing account before transactions.
Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

What to verifyTest an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.

Review records and field ownership

Proposed record relationships

Records to connect

Use these examples to define record matching and field ownership for your technical review.

Download the mapping worksheet

CSV · No email required

Example record relationships between Rillet and Sage X3
Rillet record	Sage X3 record	Record matching	Field ownership
CustomerDocumented record: Incremental: ; historical: ; delete detection:Record matching	Business Partners (Customers and Suppliers)Proposed record; confirm Stacksync object support.	Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient.	Separate the customer relationship from contact details, billing authority, and consent. Choose an owner for each field after identifying whether the customer is a person or company.
BillDocumented record: Incremental: ; historical: ; delete detection:Record matching	Bills of MaterialProposed record; confirm Stacksync object support.	Retain the supplier-bill ID, supplier, legal entity, and document reference; distinguish it from a customer invoice.	Accounts payable owns approval and posting; a supplier bill is not an accounts-receivable invoice.
InvoiceDocumented record: Incremental: ; historical: ; delete detection:Business process handoff	Sales OrdersProposed record; confirm Stacksync object support.	Link order and line IDs to invoice and line IDs; allow partial invoicing and multiple invoices per order.	Finance owns invoice posting; the order system supplies the approved commercial context.

These relationships do not establish connector availability. Review the required connection and record operations with Stacksync.

Record coverage to review

Use documented coverage where available. Catalog record types are starting points for review and do not confirm Stacksync support.

Rillet

Read and write support varies by record

Record types covered in the setup guide

Record types	Coverage and requirements
Customer Invoice Vendor Credit Memo Bill Journal Entry Invoice Payment Charge Reimbursement Custom Field	Incremental: ✅; historical: ✅; delete detection: ✅. Confirm field permissions and sync direction.
Account	Incremental: ✅; historical: ✅; delete detection: ✅ Every 1h. Confirm field permissions and sync direction.
Subsidiary Tax Rate Product Contract Bank Account	Incremental: ❌; historical: ✅; delete detection: ✅ Every 1h. Confirm field permissions and sync direction.
Bank Transaction	Incremental: ❌; historical: ✅; delete detection: ✅ Every 4h. Confirm field permissions and sync direction.

Read the Rillet connector guide

Sage X3

Connection and object support require review

Record types to review with Stacksync

Record types	Coverage and requirements
Business Partners (Customers and Suppliers) Products Sales Orders Purchase Orders Work Orders Stock / Inventory by site	Confirm support for this record type and the direction you need.

Discuss Sage X3 requirements

Connection essentials

Confirm Stacksync support and account requirements for undocumented connections. Interface information alone does not establish connector availability.

View setup requirements and limits

Connection requirement	Rillet	Sage X3
Integration interface	REST API (OpenAPI-specified, with production and sandbox environments)	SOAP and REST web services published from X3 business objects; direct SQL access to the underlying database on-prem
Authentication	API key generated in Rillet	Confirm the credentials, API plan, and permissions required for Sage X3.
Change detection	Historical and incremental syncs are documented by object.	Confirm how Stacksync detects changes for this connector and the objects you need.
Read access	Available for supported records	Confirm with Stacksync
Write access	Available for supported records	Confirm with Stacksync

Enterprise controls

Security and control for your integrations

Explore security controls

Compliance and data transfers

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Record-level recovery

Inspect sync errors and use retry and revert controls to resolve failed updates.

Read the recovery guide

Implementation

Technical reference

Review setup, record relationships, testing, and recovery for your implementation.

Authentication, permissions and API limits

Connection requirements and limits

Rillet

Integration interface: REST API (OpenAPI-specified, with production and sandbox environments)
Authentication: API key generated in Rillet (Organization Setting -> API Access); uncheck Read Only to enable writes for two-way sync; check Read Only to prevent write-back
Change detection: Historical and incremental syncs are documented by object. Some objects have only historical sync; delete detection intervals vary.
Read access: Available for supported records
Write access: Available for supported records

Setup requirements

Generate an API key in Rillet Organization Setting > API Access.
For two-way sync, clear the Read Only setting; use a read-only key when the integration only needs outbound data.

Limitations to check

Some objects have historical sync only; deletion checks for supported objects can run at different intervals.

Technical documentation

Documentation reviewed 2026-09-15. Check the linked guides for current account and record requirements.

Rillet setup guide

Sage X3

Integration interface: SOAP and REST web services published from X3 business objects; direct SQL access to the underlying database on-prem
Authentication: Confirm the credentials, API plan, and permissions required for Sage X3.
Change detection: Confirm how Stacksync detects changes for this connector and the objects you need.
Read access: Confirm with Stacksync
Write access: Confirm with Stacksync

Setup requirements

Identify the Sage X3 account, edition, environment, and business objects the integration must access.
Confirm a Stacksync connector or implementation path for Sage X3, including read/write support, authentication, and initial-load limits.

Limitations to check

Confirm Stacksync support for Sage X3 and the record types your workflow needs.
Review write-back, deletion handling, update timing, and account limits with the integration team.

Prepare Rillet and Sage X3 access

Set up both accounts before testing the mapping. Use test records where available, and identify the account administrator who can approve access and help resolve setup errors.

Rillet setup checklist

Generate an API key in Rillet Organization Setting > API Access.
For two-way sync, clear the Read Only setting; use a read-only key when the integration only needs outbound data.

Setup guides: Authorize Rillet Connection

Sage X3 setup checklist

Identify the Sage X3 account, edition, environment, and business objects the integration must access.
Confirm a Stacksync connector or implementation path for Sage X3, including read/write support, authentication, and initial-load limits.

Prepare to go live

Record the fields each system can update, the first-load cutoff, both record IDs, the expected update delay, and who handles errors. Complete the tests before production before expanding to more records.

Use the Rillet and Sage X3 planning worksheet to capture these decisions. Record the access owner in the worksheet and enter credentials only in the connection setup.

Talk to an engineer · Review current pricing

Record identity and field ownership

Use these data-model references to describe the records your connection needs. They are planning examples; connector availability and supported operations must be established before implementation.

Download the mapping worksheet · CSV, no email required

Record matching

Customer / Business Partners (Customers and Suppliers)

Compare whether Rillet Customer and Sage X3 Business Partners (Customers and Suppliers) describe the same customer in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Rillet: Documented record · Incremental: ✅; historical: ✅; delete detection: ✅
Sage X3: Object support to establish
Record identity: Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient.
Field ownership: Separate the customer relationship from contact details, billing authority, and consent. Choose an owner for each field after identifying whether the customer is a person or company.

Fields to include

Source customer ID
Person/company classification
Legal entity or business unit
Destination identity reference

Record dependencies: Resolve person or company type, legal entity, business role, and any billing account before transactions.
Validation: Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
Recovery: Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.

References: Rillet: Customer documentation

Record matching

Bill / Bills of Material

Compare whether Rillet Bill and Sage X3 Bills of Material describe the same supplier bill in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Rillet: Documented record · Incremental: ✅; historical: ✅; delete detection: ✅
Sage X3: Object support to establish
Record identity: Retain the supplier-bill ID, supplier, legal entity, and document reference; distinguish it from a customer invoice.
Field ownership: Accounts payable owns approval and posting; a supplier bill is not an accounts-receivable invoice.

Fields to include

Source bill ID
Supplier reference
Entity
Line amounts and currency
Approval/posting state

Record dependencies: Resolve supplier, expense/account codes, entity, currency, and accounting period before bill lines.
Validation: Test a duplicate supplier document number in another entity, a partially paid bill, and a closed period.
Recovery: Verify whether the bill was approved or posted before retrying; use the approved adjustment process for posted bills.

References: Rillet: Bill documentation

Business process

Invoice / Sales Orders

Order-to-invoice handoff: Sage X3 Sales Orders provides context for Rillet Invoice. These are related records, not equivalent entities.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Rillet: Documented record · Incremental: ✅; historical: ✅; delete detection: ✅
Sage X3: Object support to establish
Record identity: Link order and line IDs to invoice and line IDs; allow partial invoicing and multiple invoices per order.
Field ownership: Finance owns invoice posting; the order system supplies the approved commercial context.

Fields to include

Source record reference
Destination record reference
Approved handoff state
Duplicate-detection key

Record dependencies: Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
Validation: Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.
Recovery: Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

References: Rillet: Invoice documentation

Record matching

Journal Entry / GL Journals

Compare whether Rillet Journal Entry and Sage X3 GL Journals describe the same journal or ledger entry in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Rillet: Documented record · Incremental: ✅; historical: ✅; delete detection: ✅
Sage X3: Object support to establish
Record identity: Retain journal ID and line IDs within the legal entity and accounting period.
Field ownership: The ledger owns posting approval and period controls; an integration should not treat a posted journal as an ordinary editable row.

Fields to include

Source journal ID
Account references
Debit/credit amounts
Entity
Accounting period

Record dependencies: Resolve chart-of-account, currency, entity, and dimension references before lines.
Validation: Verify balanced debits and credits, dimension requirements, and rejection for a closed period.
Recovery: Reconcile posting status and use the finance-approved reversal or adjustment process instead of replaying a posted entry.

References: Rillet: Journal Entry documentation

Compare integration approaches

Choose a method around one example record and the update your business needs. Use Customer / Business Partners (Customers and Suppliers) to review record matching and confirm Stacksync support for the required operations. Compare ongoing sync, a custom workflow, and a scheduled export against that requirement.

Stacksync managed sync

Best fit: Review compatibility with a Stacksync engineer using an example of the records and updates you need.
Operating responsibility: Fits ongoing record synchronization when the required operations are supported. Add workflow steps for approvals or business actions that go beyond copying fields.
Before you choose: Check record matching: Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient. Verify field coverage, deletion handling, and how changes are detected.

Native vendor integration

Best fit: A vendor-built integration may fit if it supports your Rillet and Sage X3 record types.
Operating responsibility: Can reduce setup for a supported workflow. You may need another method for records or business steps it does not cover.
Before you choose: First check whether either vendor offers this integration. If available, verify Customer / Business Partners (Customers and Suppliers), update direction, account tier, and related-record handling.

Custom API or workflow

Best fit: Consider explicit orchestration for the Invoice / Sales Orders handoff.
Operating responsibility: Provides control over business steps; the team owns credentials, version changes, error queues, and reconciliation.
Before you choose: Verify endpoint permissions, pagination, quotas, duplicate detection, and failure recovery. Separate reading history from actions that send messages, grant access, or post transactions.

File or scheduled snapshot

Best fit: Consider for a one-time Rillet / Sage X3 migration or a reporting need with an explicit freshness window.
Operating responsibility: Can simplify a bounded transfer; later changes and deletion history require another extraction or a separately designed incremental process.
Before you choose: Record the extraction cutoff, source IDs, encoding, date/number formats, and reconciliation totals.

Workflow scenarios and expected results

Customer sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Customer or Business Partners (Customers and Suppliers) record needs a defined result in the other system.

Start with Rillet Customer and Sage X3 Business Partners (Customers and Suppliers). Use the record-matching and field-ownership rules from your mapping worksheet.
Resolve person or company type, legal entity, business role, and any billing account before transactions.
Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.

If it fails: Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.

Supplier bill sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Bill or Bills of Material record needs a defined result in the other system.

Start with Rillet Bill and Sage X3 Bills of Material. Use the record-matching and field-ownership rules from your mapping worksheet.
Resolve supplier, expense/account codes, entity, currency, and accounting period before bill lines.
Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a duplicate supplier document number in another entity, a partially paid bill, and a closed period.

If it fails: Verify whether the bill was approved or posted before retrying; use the approved adjustment process for posted bills.

Sales order process handoff

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Invoice or Sales Orders record needs a defined result in the other system.

Start with Rillet Invoice and Sage X3 Sales Orders. Use the record-matching and field-ownership rules from your mapping worksheet.
Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.

If it fails: Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Reconcile Rillet business records with Sage X3

This is an evaluation scenario; connector and operation support require confirmation.

Starting event: A finance-owned record in Rillet needs operational visibility through Business Partners (Customers and Suppliers) or Products.

Select Customer or Vendor with the correct legal entity, period, and currency.
Define a reporting relationship in Sage X3; do not equate customer records, ledger accounts, and posted transactions.
Decide whether the process only reports a financial state or requests an approved accounting action, and maintain a separate transaction ID for each action.

Start with the failed record and the destination error, then inspect the source value, field requirements, and access.

Rejected or repeated customer change

Investigate

Inspect Rillet Customer and Sage X3 Business Partners (Customers and Suppliers), their IDs, and the destination error.

Next action

Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.

Rejected or repeated supplier bill change

Investigate

Inspect Rillet Bill and Sage X3 Bills of Material, their IDs, and the destination error.

Next action

Verify whether the bill was approved or posted before retrying; use the approved adjustment process for posted bills.

Rejected or repeated sales order change

Investigate

Inspect Rillet Invoice and Sage X3 Sales Orders, their IDs, and the destination error.

Next action

Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

A record type or update is unavailable

Investigate

Check the Rillet and Sage X3 connector guides, account permissions, and any operations marked On Request.

Next action

Ask the integration team to confirm a supported way to handle that record. Verify whether it needs connector configuration or a separate workflow step.

Source and destination disagree after a retry

Investigate

Compare current source values, destination validation, identity mappings, and any side effects already completed.

Next action

Stacksync issue retry reads the current source state. Decide the intended state before retrying or reverting; reconcile downstream effects separately.

Read the Stacksync issues dashboard guide for retry and revert behavior.

Change detection and update delivery

How updates move between Rillet and Sage X3

See how each system detects changes and which updates the other system can receive. Each direction has its own permissions and record requirements.

Rillet Sage X3 Direction requires confirmation

Detect changesHistorical and incremental syncs are documented by object. Some objects have only historical sync; delete detection intervals vary.

Apply updatesConfirm that Stacksync can create or update the records you need in Sage X3.

Sage X3 Rillet Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in Rillet.

Update timing and record limits

Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.
Some objects have historical sync only; deletion checks for supported objects can run at different intervals.
Review write-back, deletion handling, update timing, and account limits with the integration team.

FAQ