Skip to content
ERP ⇄ Business productivity

QAD ERP to Sysaid integration — real-time, two-way sync

Keep QAD ERP and Sysaid in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect QAD ERP and Sysaid

Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Sysaid and QAD ERP.

The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Sysaid is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.

Stacksync syncs Custom Fields, Incidents, Service Requests, Problems in Sysaid with Customers, Suppliers, Sales orders, Purchase orders in QAD ERP bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.

Common use cases

  • 01 Create SysAid Incidents from monitoring or error-tracking alerts, then write status and resolution back so both systems stay aligned.
  • 02 Sync Users, Groups, and Companies from an HRIS or identity provider so requester and agent records, departments, and managers stay current in SysAid.
  • 03 Keep supplier and purchase-order records aligned with procurement or AP automation tools.
  • 04 Consolidate data from multiple QAD instances, per plant or region, into one reporting database.

Common sync patterns

Master data corrections travel

A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.

Where Sysaid faces customers and QAD ERP carries account records

Order, invoice, or account status from QAD ERP appears alongside the customer in Sysaid, so front-line teams answer from live data.

Where QAD ERP is the HR or people system of record

Worker and organization data from QAD ERP stays current in Sysaid, so the tools people use daily reflect the org as it actually is.

What you can sync between QAD ERP and Sysaid

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

QAD ERP objects Sysaid objects How this pairing syncs
Items Item master records shared with CRM, e-commerce, and planning systems Custom Fields Org-specific fields on service records, discoverable through the API so mappings can be generated without hardcoding names. Items is specific to QAD ERP and Custom Fields to Sysaid — each maps to any object or custom field on the other side.
Customers Account records kept consistent with the sales team's CRM Incidents Break/fix tickets under /api/v1/sr with type=incident; created and updated two-way with status, priority, assignee, category, and SLA fields. Customers is specific to QAD ERP and Incidents to Sysaid — each maps to any object or custom field on the other side.
Suppliers Vendor master data aligned with procurement and AP automation tools Service Requests Catalog and help-desk requests on the same /sr endpoint (type=request); written or read so fulfillment can be driven from another system. Suppliers is specific to QAD ERP and Service Requests to Sysaid — each maps to any object or custom field on the other side.
Sales orders Demand records written in from EDI or e-commerce and read out for status Problems Root-cause records that group related incidents; read and written to keep problem management aligned with an external ITSM or reporting store. Sales orders is specific to QAD ERP and Problems to Sysaid — each maps to any object or custom field on the other side.
Purchase orders Procurement documents mirrored to planning and finance systems Changes Change records (type=change) with approval and scheduling fields; synced two-way to drive CAB review and deployment workflows. Purchase orders is specific to QAD ERP and Changes to Sysaid — each maps to any object or custom field on the other side.
Work orders Production records replicated for scheduling and shop-floor analytics Users End users and admins on the /users endpoint; synced with an HRIS or identity source to keep requester and agent records current. Work orders is specific to QAD ERP and Users to Sysaid — each maps to any object or custom field on the other side.

How changes propagate between QAD ERP and Sysaid

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

QAD ERP Sysaid Interval-based propagation

DetectionStacksync polls QAD ERP for changes on an incremental schedule, reading only records changed since the previous pass. Polling on the API surface.

DeliveryEach detected change is written to Sysaid through its API, with automatic retries and rate-limit backoff.

Sysaid QAD ERP Sub-second propagation

DetectionSysaid notifies Stacksync of record changes through webhook events. Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature.

DeliveryEach detected change is written to QAD ERP through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • QAD ERP: Subject to instance capacity and the platform's API limits.
  • Sysaid: Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
What ships with QAD ERP ⇄ Sysaid

Connect QAD ERP and Sysaid for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every QAD ERP–Sysaid connection.

Real-time

Two-way sync

Changes in QAD ERP or Sysaid instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever QAD ERP or Sysaid data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single QAD ERP or Sysaid record.

Observability

Monitoring

Track your QAD ERP ⇄ Sysaid sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between QAD ERP and Sysaid.

How the QAD ERP and Sysaid connectors work

QAD ERP

Integration surface
REST APIs plus the QXtend XML integration framework
Authentication
instance credentials; specifics depend on the deployment and version
Change detection
polling on the API surface; document-based event exchange available through QXtend in supported configurations
Capabilities
read · write
Rate limits
subject to instance capacity and the platform's API limits

Sysaid

Integration surface
REST API (JSON)
Authentication
Client-credentials app keys: an application key (clientId/clientSecret) is created via /v1/application-keys, then exchanged at /v1/access-tokens for a bearer token (default 24h, up to 30 days); an x-sysaid-accountid header scopes the account. Legacy V0 uses session-cookie login.
Change detection
Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature; otherwise poll the /sr endpoint filtering on update_time.gte.
Capabilities
read · write · webhooks
Rate limits
Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
How it works

How to connect QAD ERP to Sysaid — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate QAD ERP and Sysaid with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    QAD ERP connected
    Sysaid connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the QAD ERP and Sysaid objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · QAD ERP ⇄ Sysaid
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    QAD ERP Sysaid
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
Try interactive demo
FAQ

QAD ERP and Sysaid integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 510 integrations available for QAD ERP and Sysaid.

Popular · 7 of 510
All QAD ERP integrations All Sysaid integrations Browse all integrations
Coworkers laughing in front of a laptop in a casual office setting

Your last integration took months.
Your next one takes a prompt.

Book a demo Tour the platform on your own