Real-time
Two-way sync
Changes in Pendo or Syspro instantly reflect in both systems. No stale data, no manual imports.
Analytics ⇄ ERP
Pendo to Syspro integration — real-time, two-way sync
Keep Pendo and Syspro in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Pendo and Syspro
Put Syspro's records into Pendo as live data for reporting and dashboards, without nightly exports, and send the segments and metrics Pendo computes back where Syspro can use them.
ERP data is some of the most requested data for analysis and some of the hardest to pull: the record types are many, the APIs are strict, and export jobs break on every upgrade. Whether Syspro carries financials, operations, workforce data, or all three, those numbers belong in Pendo, next to the product, behavioral, and web data the team already measures.
Stacksync syncs AR invoices, GL journals, Warehouses, Customers from Syspro into Pendo continuously, handling API limits and schema drift as it goes, so each record type arrives as Visitors, Accounts, Feature Events, Page Events ready to report on. The connection is bi-directional, so segments, scores, and metrics computed in Pendo can be written back to fields in Syspro where that is useful.
Common use cases
- 01 Push warehouse-computed Account attributes (plan, ARR, renewal date, health score, CSM owner) onto Pendo Accounts via the Metadata API so segments and guide targeting stay current.
- 02 Set custom Visitor fields (role, lifecycle stage, entitlement) from the warehouse so in-app guides reach the right users without manual CSV uploads.
- 03 Post shipment confirmations from logistics systems back against SYSPRO sales orders
- 04 Write sales orders from e-commerce platforms or CRMs into SYSPRO without manual re-entry
Common sync patterns
Where Syspro is the HR system of record: workforce and cost analysis
Worker and organization data from Syspro syncs into Pendo for headcount, cost, and utilization reporting alongside other company data.
Write-back where Syspro exposes writable fields: segments and scores return
Segments, scores, or metrics computed in Pendo sync onto the matching records in Syspro, so operations act on what the analysis found.
Where Syspro holds the books: revenue and finance dashboards from live data
Financial records from Syspro land in Pendo as they change, so revenue, margin, and spend dashboards read current figures rather than last night's export.
What you can sync between Pendo and Syspro
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Pendo objects | Syspro objects | How this pairing syncs | |
|---|---|---|---|
| Accounts Company/workspace records that roll visitors up to an account dimension; readable via Aggregation and a write target for custom fields (plan, ARR, health) via the Metadata API. | Sales orders Orders written in from storefronts and CRMs, with status read back out. | Accounts is specific to Pendo and Sales orders to Syspro — each maps to any object or custom field on the other side. | |
| Feature Events Click/interaction events on tagged features, read-only through the Aggregation API over an event-time window and joined to the Feature definitions. | Purchase orders Procurement documents synced with supplier portals and receiving. | Feature Events is specific to Pendo and Purchase orders to Syspro — each maps to any object or custom field on the other side. | |
| Page Events Page-view events for tagged pages; read-only via the Aggregation API, used for adoption and path analysis in a warehouse. | Jobs (work orders) Manufacturing jobs and WIP tracked for production reporting. | Page Events is specific to Pendo and Jobs (work orders) to Syspro — each maps to any object or custom field on the other side. | |
| Guide Events Guide seen/advanced/dismissed and step events for in-app walkthroughs; read-only through the Aggregation API to measure onboarding flow adoption. | Bills of materials Product structures referenced when syncing manufacturing data. | Guide Events is specific to Pendo and Bills of materials to Syspro — each maps to any object or custom field on the other side. | |
| Poll / NPS Responses Survey answers and NPS scores captured in-app (pollEvents / npsEvents); read-only via the Aggregation API as voice-of-customer data. | AR invoices Billing documents surfaced to CRMs and finance reporting. | Poll / NPS Responses is specific to Pendo and AR invoices to Syspro — each maps to any object or custom field on the other side. | |
| Features / Pages / Guides (metadata) Definitions of tagged UI elements listed through the entity endpoints; read-only reference used to label and join the event streams. | GL journals Financial postings extracted for consolidation and analytics. | Features / Pages / Guides (metadata) is specific to Pendo and GL journals to Syspro — each maps to any object or custom field on the other side. |
How changes propagate between Pendo and Syspro
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Pendo Syspro Interval-based propagation
DetectionStacksync polls Pendo for changes on an incremental schedule, reading only records changed since the previous pass. Polling - reads query the Aggregation API over event-time windows.
DeliveryEach detected change is written to Syspro through its API, with automatic retries and rate-limit backoff.
Syspro Pendo Interval-based propagation
DetectionStacksync polls Syspro for changes on an incremental schedule, reading only records changed since the previous pass. Polling.
DeliveryEach detected change is written to Pendo through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Pendo: Pendo does not publish fixed numeric limits; it throttles heavy Aggregation queries with 429s and caps/paginates large responses, so wide exports are paced and time-windowed.
- Syspro: Throughput depends on the customer's server sizing; many deployments are on-premise.
What ships with Pendo ⇄ Syspro
Connect Pendo and Syspro for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Pendo–Syspro connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Pendo or Syspro data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Pendo or Syspro record.
Observability
Monitoring
Track your Pendo ⇄ Syspro sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Pendo and Syspro.
How the Pendo and Syspro connectors work
Pendo
- Integration surface
- Pendo Engage API (REST) on app.pendo.io (US) / app.eu.pendo.io (EU), base path /api/v1/ - Aggregation API for reads and the Metadata API for writes
- Authentication
- Integration key sent in the x-pendo-integration-key header, generated in Subscription Settings; keys are scoped read-only or read/write, so writes require a read/write key
- Change detection
- Polling - reads query the Aggregation API over event-time windows; no change-data-capture feed and no data-change webhooks. Writes go through the Metadata API on demand.
- Capabilities
- read · write
- Rate limits
- Pendo does not publish fixed numeric limits; it throttles heavy Aggregation queries with 429s and caps/paginates large responses, so wide exports are paced and time-windowed.
Syspro
- Integration surface
- e.net Solutions business objects, exposed over REST and WCF interfaces in SYSPRO 8
- Authentication
- SYSPRO operator credentials exchanged for a session token
- Change detection
- Polling; the ERP does not expose a change feed to external consumers
- Capabilities
- read · write
- Rate limits
- Throughput depends on the customer's server sizing; many deployments are on-premise
How it works
How to connect Pendo to Syspro — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Pendo and Syspro with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pendo
connected
Syspro
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Pendo and Syspro objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Pendo ⇄ SysproCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Pendo SysproCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Pendo and Syspro integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Pendo and Syspro: authenticate both systems, choose the objects to sync (such as Pendo's Accounts and Feature Events), map fields visually, and changes propagate both ways in milliseconds — no code required.
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On the Pendo side: Visitors, Accounts, Feature Events, Page Events, plus custom fields where Pendo exposes them. On the Syspro side: AR invoices, GL journals, Warehouses, Customers. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Pendo and Syspro: Where Syspro is the HR system of record: workforce and cost analysis; Write-back where Syspro exposes writable fields: segments and scores return; Where Syspro holds the books: revenue and finance dashboards from live data. Worker and organization data from Syspro syncs into Pendo for headcount, cost, and utilization reporting alongside other company data.
-
Pendo: Pendo Engage API (REST) on app.pendo.io (US) / app.eu.pendo.io (EU), base path /api/v1/ - Aggregation API for reads and the Metadata API for writes. Authentication: Integration key sent in the x-pendo-integration-key header, generated in Subscription Settings; keys are scoped read-only or read/write, so writes require a read/write key. Syspro: E.net Solutions business objects, exposed over REST and WCF interfaces in SYSPRO 8. Authentication: SYSPRO operator credentials exchanged for a session token. Stacksync manages authentication, retries, and rate limits on both sides.
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Pendo: Reads run through the Aggregation API (POST /api/v1/aggregation), a pipeline of a source plus transforms over feature/page/guide events, poll and NPS responses, visitors, and accounts; there is no CDC feed. Syspro: Business objects exchange XML documents for both input and output, which the integration layer maps to flat records. Stacksync's field mapping accounts for these differences between Pendo and Syspro without custom code.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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