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ERP ⇄ Business productivity

Microsoft Dynamics GP to Sysaid integration — real-time, two-way sync

Keep Microsoft Dynamics GP and Sysaid in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Why teams connect Microsoft Dynamics GP and Sysaid

Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Sysaid and Microsoft Dynamics GP.

The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Sysaid is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.

Stacksync syncs Custom Fields, Incidents, Service Requests, Problems in Sysaid with Purchase Orders (POP), Inventory Items (IV), GL Accounts & Journal Entries, Receivables & Payables Transactions in Microsoft Dynamics GP bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.

Common use cases

  • 01 Two-way sync Incidents and Service Requests with a Postgres database so on-call and internal apps read and update tickets in SQL while agents keep working in SysAid.
  • 02 Create SysAid Incidents from monitoring or error-tracking alerts, then write status and resolution back so both systems stay aligned.
  • 03 Push web or CRM orders into Sales Order Processing through eConnect instead of manual entry.
  • 04 Keep item and inventory data aligned with an ecommerce storefront.

Common sync patterns

Where Sysaid faces customers and Microsoft Dynamics GP carries account records

Order, invoice, or account status from Microsoft Dynamics GP appears alongside the customer in Sysaid, so front-line teams answer from live data.

Where Microsoft Dynamics GP is the HR or people system of record

Worker and organization data from Microsoft Dynamics GP stays current in Sysaid, so the tools people use daily reflect the org as it actually is.

Master data corrections travel

A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.

What you can sync between Microsoft Dynamics GP and Sysaid

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Microsoft Dynamics GP objects Sysaid objects How this pairing syncs
Customers Receivables master records (RM tables) synced with CRMs and billing tools. Assets Hardware and software inventory; read out to a warehouse or written from a discovery or CMDB source of truth. Customers is specific to Microsoft Dynamics GP and Assets to Sysaid — each maps to any object or custom field on the other side.
Vendors Payables master records aligned with procurement and AP automation. Configuration Items (CIs) CMDB entries and their relationships; synced with an external CMDB or asset database for one inventory view. Vendors is specific to Microsoft Dynamics GP and Configuration Items (CIs) to Sysaid — each maps to any object or custom field on the other side.
Sales Documents (SOP) Quotes, orders, and invoices created via eConnect from web or CRM orders. Companies Customer and department organizations that scope tickets and users; mapped to Accounts in a CRM or org tables in a database. Sales Documents (SOP) is specific to Microsoft Dynamics GP and Companies to Sysaid — each maps to any object or custom field on the other side.
Purchase Orders (POP) Procurement documents reconciled with receiving and vendor systems. Custom Fields Org-specific fields on service records, discoverable through the API so mappings can be generated without hardcoding names. Purchase Orders (POP) is specific to Microsoft Dynamics GP and Custom Fields to Sysaid — each maps to any object or custom field on the other side.
Inventory Items (IV) Item master and quantity data mirrored to ecommerce and planning systems. Incidents Break/fix tickets under /api/v1/sr with type=incident; created and updated two-way with status, priority, assignee, category, and SLA fields. Inventory Items (IV) is specific to Microsoft Dynamics GP and Incidents to Sysaid — each maps to any object or custom field on the other side.
GL Accounts & Journal Entries Financial ledger data replicated to warehouses for consolidated reporting. Service Requests Catalog and help-desk requests on the same /sr endpoint (type=request); written or read so fulfillment can be driven from another system. GL Accounts & Journal Entries is specific to Microsoft Dynamics GP and Service Requests to Sysaid — each maps to any object or custom field on the other side.

How changes propagate between Microsoft Dynamics GP and Sysaid

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Microsoft Dynamics GP Sysaid Sub-second propagation

DetectionChanges in Microsoft Dynamics GP are captured at the source via change data capture — no polling loop against its API. SQL Server change tracking or log-based CDC on the company database, or polling on row timestamps.

DeliveryEach detected change is written to Sysaid through its API, with automatic retries and rate-limit backoff.

Sysaid Microsoft Dynamics GP Sub-second propagation

DetectionSysaid notifies Stacksync of record changes through webhook events. Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature.

DeliveryEach detected change is applied to Microsoft Dynamics GP as a row-level write, with types converted between the two schemas.

Rate-limit considerations

  • Sysaid: Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
What ships with Microsoft Dynamics GP ⇄ Sysaid

Connect Microsoft Dynamics GP and Sysaid for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Microsoft Dynamics GP–Sysaid connection.

Real-time

Two-way sync

Changes in Microsoft Dynamics GP or Sysaid instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Microsoft Dynamics GP or Sysaid data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Microsoft Dynamics GP or Sysaid record.

Observability

Monitoring

Track your Microsoft Dynamics GP ⇄ Sysaid sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Microsoft Dynamics GP and Sysaid.

How the Microsoft Dynamics GP and Sysaid connectors work

Microsoft Dynamics GP

Integration surface
SQL Server database access plus the eConnect stored-procedure API; Web Services for GP on some deployments
Authentication
SQL Server credentials or Windows authentication
Change detection
SQL Server change tracking or log-based CDC on the company database, or polling on row timestamps
Capabilities
read · write · CDC

Sysaid

Integration surface
REST API (JSON)
Authentication
Client-credentials app keys: an application key (clientId/clientSecret) is created via /v1/application-keys, then exchanged at /v1/access-tokens for a bearer token (default 24h, up to 30 days); an x-sysaid-accountid header scopes the account. Legacy V0 uses session-cookie login.
Change detection
Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature; otherwise poll the /sr endpoint filtering on update_time.gte.
Capabilities
read · write · webhooks
Rate limits
Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
How it works

How to connect Microsoft Dynamics GP to Sysaid — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Microsoft Dynamics GP and Sysaid with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Microsoft Dynamics GP connected
    Sysaid connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Microsoft Dynamics GP and Sysaid objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Microsoft Dynamics GP ⇄ Sysaid
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Microsoft Dynamics GP Sysaid
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Microsoft Dynamics GP and Sysaid integration FAQ

SECURITY

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As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 510 integrations available for Microsoft Dynamics GP and Sysaid.

Popular · 7 of 510
All Microsoft Dynamics GP integrations All Sysaid integrations Browse all integrations
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