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ERP ⇄ Business productivity

Logiwa WMS to Sysaid integration — real-time, two-way sync

Keep Logiwa WMS and Sysaid in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Logiwa WMS and Sysaid

Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Sysaid and Logiwa WMS.

The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Sysaid is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.

Stacksync syncs Configuration Items (CIs), Companies, Custom Fields, Incidents in Sysaid with Shipments, Warehouses & Locations, Clients, Returns in Logiwa WMS bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.

Common use cases

  • 01 Create SysAid Incidents from monitoring or error-tracking alerts, then write status and resolution back so both systems stay aligned.
  • 02 Sync Users, Groups, and Companies from an HRIS or identity provider so requester and agent records, departments, and managers stay current in SysAid.
  • 03 Push ecommerce or OMS orders into Logiwa for pick, pack, and ship without CSV handoffs.
  • 04 Sync shipment confirmations and tracking numbers back to the CRM so support sees fulfillment status.

Common sync patterns

Where Sysaid faces customers and Logiwa WMS carries account records

Order, invoice, or account status from Logiwa WMS appears alongside the customer in Sysaid, so front-line teams answer from live data.

Where Logiwa WMS is the HR or people system of record

Worker and organization data from Logiwa WMS stays current in Sysaid, so the tools people use daily reflect the org as it actually is.

Master data corrections travel

A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.

What you can sync between Logiwa WMS and Sysaid

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Logiwa WMS objects Sysaid objects How this pairing syncs
Returns Return receipts synced so ERPs and support tools reflect restocked inventory. Users End users and admins on the /users endpoint; synced with an HRIS or identity source to keep requester and agent records current. Returns is specific to Logiwa WMS and Users to Sysaid — each maps to any object or custom field on the other side.
Shipment Orders Outbound fulfillment orders created from connected storefronts or an OMS and updated as they move through picking and packing. Assets Hardware and software inventory; read out to a warehouse or written from a discovery or CMDB source of truth. Shipment Orders is specific to Logiwa WMS and Assets to Sysaid — each maps to any object or custom field on the other side.
Purchase Orders Inbound receipt expectations synced from the ERP or procurement system to drive receiving. Configuration Items (CIs) CMDB entries and their relationships; synced with an external CMDB or asset database for one inventory view. Purchase Orders is specific to Logiwa WMS and Configuration Items (CIs) to Sysaid — each maps to any object or custom field on the other side.
Inventory On-hand and available stock levels read out to keep storefronts, ERPs, and analytics stores current. Companies Customer and department organizations that scope tickets and users; mapped to Accounts in a CRM or org tables in a database. Inventory is specific to Logiwa WMS and Companies to Sysaid — each maps to any object or custom field on the other side.
Products (SKUs) Item master records kept consistent between the ERP or ecommerce catalog and the WMS. Custom Fields Org-specific fields on service records, discoverable through the API so mappings can be generated without hardcoding names. Products (SKUs) is specific to Logiwa WMS and Custom Fields to Sysaid — each maps to any object or custom field on the other side.
Shipments Carrier, tracking, and ship-confirm data pushed back to order sources after dispatch. Incidents Break/fix tickets under /api/v1/sr with type=incident; created and updated two-way with status, priority, assignee, category, and SLA fields. Shipments is specific to Logiwa WMS and Incidents to Sysaid — each maps to any object or custom field on the other side.

How changes propagate between Logiwa WMS and Sysaid

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Logiwa WMS Sysaid Interval-based propagation

DetectionStacksync polls Logiwa WMS for changes on an incremental schedule, reading only records changed since the previous pass. Polling on order and inventory endpoints using modified timestamps, subject to the platform's API rate limits.

DeliveryEach detected change is written to Sysaid through its API, with automatic retries and rate-limit backoff.

Sysaid Logiwa WMS Sub-second propagation

DetectionSysaid notifies Stacksync of record changes through webhook events. Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature.

DeliveryEach detected change is written to Logiwa WMS through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Logiwa WMS: Subject to the platform's published API rate limits.
  • Sysaid: Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
What ships with Logiwa WMS ⇄ Sysaid

Connect Logiwa WMS and Sysaid for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Logiwa WMS–Sysaid connection.

Real-time

Two-way sync

Changes in Logiwa WMS or Sysaid instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Logiwa WMS or Sysaid data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Logiwa WMS or Sysaid record.

Observability

Monitoring

Track your Logiwa WMS ⇄ Sysaid sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Logiwa WMS and Sysaid.

How the Logiwa WMS and Sysaid connectors work

Logiwa WMS

Integration surface
REST API
Authentication
API key / token
Change detection
Polling on order and inventory endpoints using modified timestamps, subject to the platform's API rate limits
Capabilities
read · write
Rate limits
Subject to the platform's published API rate limits.

Sysaid

Integration surface
REST API (JSON)
Authentication
Client-credentials app keys: an application key (clientId/clientSecret) is created via /v1/application-keys, then exchanged at /v1/access-tokens for a bearer token (default 24h, up to 30 days); an x-sysaid-accountid header scopes the account. Legacy V0 uses session-cookie login.
Change detection
Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature; otherwise poll the /sr endpoint filtering on update_time.gte.
Capabilities
read · write · webhooks
Rate limits
Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
How it works

How to connect Logiwa WMS to Sysaid — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Logiwa WMS and Sysaid with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Logiwa WMS connected
    Sysaid connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Logiwa WMS and Sysaid objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Logiwa WMS ⇄ Sysaid
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Logiwa WMS Sysaid
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Logiwa WMS and Sysaid integration FAQ

SECURITY

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As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 409 integrations available for Logiwa WMS and Sysaid.

Popular · 5 of 409
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