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ERP ⇄ Business productivity

Infor WMS to Sysaid integration — real-time, two-way sync

Keep Infor WMS and Sysaid in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Infor WMS and Sysaid

Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Sysaid and Infor WMS.

The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Sysaid is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.

Stacksync syncs Incidents, Service Requests, Problems, Changes in Sysaid with Inventory, Receipts / ASNs, Shipment Orders, Waves in Infor WMS bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.

Common use cases

  • 01 Create SysAid Incidents from monitoring or error-tracking alerts, then write status and resolution back so both systems stay aligned.
  • 02 Sync Users, Groups, and Companies from an HRIS or identity provider so requester and agent records, departments, and managers stay current in SysAid.
  • 03 Mirror ASN and receipt data into procurement so buyers see received quantities without logging into the WMS
  • 04 Consolidate task and labor data into a BI warehouse for productivity reporting

Common sync patterns

Master data corrections travel

A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.

Where Sysaid faces customers and Infor WMS carries account records

Order, invoice, or account status from Infor WMS appears alongside the customer in Sysaid, so front-line teams answer from live data.

Where Infor WMS is the HR or people system of record

Worker and organization data from Infor WMS stays current in Sysaid, so the tools people use daily reflect the org as it actually is.

What you can sync between Infor WMS and Sysaid

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Infor WMS objects Sysaid objects How this pairing syncs
Shipments Ship confirmations and tracking references flow back to the order source system. Changes Change records (type=change) with approval and scheduling fields; synced two-way to drive CAB review and deployment workflows. Shipments is specific to Infor WMS and Changes to Sysaid — each maps to any object or custom field on the other side.
Appointments Dock appointment data coordinates carriers and yard operations with external schedules. Users End users and admins on the /users endpoint; synced with an HRIS or identity source to keep requester and agent records current. Appointments is specific to Infor WMS and Users to Sysaid — each maps to any object or custom field on the other side.
Items Item definitions keep the WMS aligned with the ERP or OMS item master. Assets Hardware and software inventory; read out to a warehouse or written from a discovery or CMDB source of truth. Items is specific to Infor WMS and Assets to Sysaid — each maps to any object or custom field on the other side.
Inventory On-hand quantities by location feed available-to-promise in order-taking systems. Configuration Items (CIs) CMDB entries and their relationships; synced with an external CMDB or asset database for one inventory view. Inventory is specific to Infor WMS and Configuration Items (CIs) to Sysaid — each maps to any object or custom field on the other side.
Receipts / ASNs Advance shipment notices and receipt confirmations sync with procurement systems. Companies Customer and department organizations that scope tickets and users; mapped to Accounts in a CRM or org tables in a database. Receipts / ASNs is specific to Infor WMS and Companies to Sysaid — each maps to any object or custom field on the other side.
Shipment Orders Outbound orders arrive from the ERP or OMS for allocation and picking. Custom Fields Org-specific fields on service records, discoverable through the API so mappings can be generated without hardcoding names. Shipment Orders is specific to Infor WMS and Custom Fields to Sysaid — each maps to any object or custom field on the other side.

How changes propagate between Infor WMS and Sysaid

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Infor WMS Sysaid Sub-second propagation

DetectionInfor WMS notifies Stacksync of record changes through webhook events. ION event publishing or scheduled polling of API endpoints.

DeliveryEach detected change is written to Sysaid through its API, with automatic retries and rate-limit backoff.

Sysaid Infor WMS Sub-second propagation

DetectionSysaid notifies Stacksync of record changes through webhook events. Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature.

DeliveryEach detected change is written to Infor WMS through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Infor WMS: Subject to Infor ION API gateway throttling policies.
  • Sysaid: Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
What ships with Infor WMS ⇄ Sysaid

Connect Infor WMS and Sysaid for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Infor WMS–Sysaid connection.

Real-time

Two-way sync

Changes in Infor WMS or Sysaid instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Infor WMS or Sysaid data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Infor WMS or Sysaid record.

Observability

Monitoring

Track your Infor WMS ⇄ Sysaid sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Infor WMS and Sysaid.

How the Infor WMS and Sysaid connectors work

Infor WMS

Integration surface
REST API via the Infor OS / ION API gateway (cloud deployments run inside Infor CloudSuite)
Authentication
OAuth 2.0 via Infor OS
Change detection
ION event publishing or scheduled polling of API endpoints
Capabilities
read · write · webhooks
Rate limits
Subject to Infor ION API gateway throttling policies

Sysaid

Integration surface
REST API (JSON)
Authentication
Client-credentials app keys: an application key (clientId/clientSecret) is created via /v1/application-keys, then exchanged at /v1/access-tokens for a bearer token (default 24h, up to 30 days); an x-sysaid-accountid header scopes the account. Legacy V0 uses session-cookie login.
Change detection
Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature; otherwise poll the /sr endpoint filtering on update_time.gte.
Capabilities
read · write · webhooks
Rate limits
Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
How it works

How to connect Infor WMS to Sysaid — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Infor WMS and Sysaid with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Infor WMS connected
    Sysaid connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Infor WMS and Sysaid objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Infor WMS ⇄ Sysaid
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Infor WMS Sysaid
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Infor WMS and Sysaid integration FAQ

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 397 integrations available for Infor WMS and Sysaid.

Popular · 6 of 397
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