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ERP ⇄ Analytics

Infor LN to Pendo integration — real-time, two-way sync

Keep Infor LN and Pendo in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Infor LN and Pendo

Put Infor LN's records into Pendo as live data for reporting and dashboards, without nightly exports, and send the segments and metrics Pendo computes back where Infor LN can use them.

ERP data is some of the most requested data for analysis and some of the hardest to pull: the record types are many, the APIs are strict, and export jobs break on every upgrade. Whether Infor LN carries financials, operations, workforce data, or all three, those numbers belong in Pendo, next to the product, behavioral, and web data the team already measures.

Stacksync syncs Purchase orders, Production orders, Warehouse / inventory, Projects from Infor LN into Pendo continuously, handling API limits and schema drift as it goes, so each record type arrives as Feature Events, Page Events, Guide Events, Poll / NPS Responses ready to report on. The connection is bi-directional, so segments, scores, and metrics computed in Pendo can be written back to fields in Infor LN where that is useful.

Common use cases

  • 01 Export feature, page, and guide Events out of Pendo over event-time windows into Postgres or a warehouse so product usage joins with CRM, billing, and support data in SQL.
  • 02 Pull NPS scores and poll responses into a database so voice-of-customer sits next to revenue, renewal, and churn signals for analysis.
  • 03 Run a two-way sync of business partners between LN and a CRM so sales and manufacturing share account data.
  • 04 Keep inventory positions aligned between LN and distribution or aftermarket service systems.

Common sync patterns

Where Infor LN holds the books: revenue and finance dashboards from live data

Financial records from Infor LN land in Pendo as they change, so revenue, margin, and spend dashboards read current figures rather than last night's export.

Where Infor LN runs order-to-cash: customer and account analytics

Orders, invoices, and account records from Infor LN join the behavioral and usage data Pendo already tracks, so customer analysis spans activity and dollars in one view.

Where Infor LN runs operations: inventory and fulfillment metrics

Operational records from Infor LN become measurable in Pendo, joinable with the rest of what the company tracks for supply and fulfillment reporting.

What you can sync between Infor LN and Pendo

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Infor LN objects Pendo objects How this pairing syncs
Sales orders Demand documents synced in from EDI and commerce channels. Page Events Page-view events for tagged pages; read-only via the Aggregation API, used for adoption and path analysis in a warehouse. Sales orders is specific to Infor LN and Page Events to Pendo — each maps to any object or custom field on the other side.
Purchase orders Supply documents shared with supplier and procurement systems. Guide Events Guide seen/advanced/dismissed and step events for in-app walkthroughs; read-only through the Aggregation API to measure onboarding flow adoption. Purchase orders is specific to Infor LN and Guide Events to Pendo — each maps to any object or custom field on the other side.
Production orders Shop-floor work orders synced with MES for execution visibility. Poll / NPS Responses Survey answers and NPS scores captured in-app (pollEvents / npsEvents); read-only via the Aggregation API as voice-of-customer data. Production orders is specific to Infor LN and Poll / NPS Responses to Pendo — each maps to any object or custom field on the other side.
Warehouse / inventory Stock positions exposed so external channels reflect real availability. Features / Pages / Guides (metadata) Definitions of tagged UI elements listed through the entity endpoints; read-only reference used to label and join the event streams. Warehouse / inventory is specific to Infor LN and Features / Pages / Guides (metadata) to Pendo — each maps to any object or custom field on the other side.
Projects Project structures used in engineer-to-order manufacturing scenarios. Visitors End-user records with agent-collected and custom fields; queried through the Aggregation API and enriched with custom fields written back via the Metadata API. Projects is specific to Infor LN and Visitors to Pendo — each maps to any object or custom field on the other side.
Service orders Aftermarket service documents synced with field service tools. Accounts Company/workspace records that roll visitors up to an account dimension; readable via Aggregation and a write target for custom fields (plan, ARR, health) via the Metadata API. Service orders is specific to Infor LN and Accounts to Pendo — each maps to any object or custom field on the other side.

How changes propagate between Infor LN and Pendo

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Infor LN Pendo Interval-based propagation

DetectionStacksync polls Infor LN for changes on an incremental schedule, reading only records changed since the previous pass. Event-style BOD publications through Infor ION where configured.

DeliveryEach detected change is written to Pendo through its API, with automatic retries and rate-limit backoff.

Pendo Infor LN Interval-based propagation

DetectionStacksync polls Pendo for changes on an incremental schedule, reading only records changed since the previous pass. Polling - reads query the Aggregation API over event-time windows.

DeliveryEach detected change is written to Infor LN through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Infor LN: Subject to the ION API gateway's tenant rate limits in cloud deployments.
  • Pendo: Pendo does not publish fixed numeric limits; it throttles heavy Aggregation queries with 429s and caps/paginates large responses, so wide exports are paced and time-windowed.
What ships with Infor LN ⇄ Pendo

Connect Infor LN and Pendo for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Infor LN–Pendo connection.

Real-time

Two-way sync

Changes in Infor LN or Pendo instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Infor LN or Pendo data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Infor LN or Pendo record.

Observability

Monitoring

Track your Infor LN ⇄ Pendo sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Infor LN and Pendo.

How the Infor LN and Pendo connectors work

Infor LN

Integration surface
SOAP and REST web services, with standardized BOD exchange through Infor ION in Infor OS deployments
Authentication
OAuth 2.0 via the ION API gateway in cloud deployments; application credentials on premises
Change detection
Event-style BOD publications through Infor ION where configured; otherwise polling
Capabilities
read · write
Rate limits
Subject to the ION API gateway's tenant rate limits in cloud deployments.

Pendo

Integration surface
Pendo Engage API (REST) on app.pendo.io (US) / app.eu.pendo.io (EU), base path /api/v1/ - Aggregation API for reads and the Metadata API for writes
Authentication
Integration key sent in the x-pendo-integration-key header, generated in Subscription Settings; keys are scoped read-only or read/write, so writes require a read/write key
Change detection
Polling - reads query the Aggregation API over event-time windows; no change-data-capture feed and no data-change webhooks. Writes go through the Metadata API on demand.
Capabilities
read · write
Rate limits
Pendo does not publish fixed numeric limits; it throttles heavy Aggregation queries with 429s and caps/paginates large responses, so wide exports are paced and time-windowed.
How it works

How to connect Infor LN to Pendo — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Infor LN and Pendo with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Infor LN connected
    Pendo connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Infor LN and Pendo objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Infor LN ⇄ Pendo
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Infor LN Pendo
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Infor LN and Pendo integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

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