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ERP ⇄ Business productivity

Linnworks to Smartsheet integration — real-time, two-way sync

Keep Linnworks and Smartsheet in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Linnworks and Smartsheet

Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Smartsheet and Linnworks.

The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Smartsheet is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.

Stacksync syncs Rows, Columns, Cells, Reports in Smartsheet with Processed Orders, Stock Items, Stock Levels, Locations in Linnworks bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.

Common use cases

  • 01 Trigger downstream actions in an operational database when a Row's status Cell changes, using sheet webhooks for near-real-time updates.
  • 02 Two-way sync a project-tracker Sheet's Rows with a Postgres table so engineering works in SQL while project managers stay in Smartsheet.
  • 03 Mirror processed orders, refunds, and returns into a warehouse for margin reporting across channels
  • 04 Sync product and listing data with a PIM so channel listings stay aligned with the catalog

Common sync patterns

Master data corrections travel

A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.

Where Smartsheet faces customers and Linnworks carries account records

Order, invoice, or account status from Linnworks appears alongside the customer in Smartsheet, so front-line teams answer from live data.

Where Linnworks is the HR or people system of record

Worker and organization data from Linnworks stays current in Smartsheet, so the tools people use daily reflect the org as it actually is.

What you can sync between Linnworks and Smartsheet

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Linnworks objects Smartsheet objects How this pairing syncs
Channel Listings Marketplace and webstore listing mappings tie channel products to internal SKUs. Discussions and Comments Threaded comments on rows and sheets; read out to sync collaboration history or activity into another system. Channel Listings is specific to Linnworks and Discussions and Comments to Smartsheet — each maps to any object or custom field on the other side.
Returns & Refunds Post-sale records flow to finance and support systems. Users and Groups Account membership and sharing; synced to keep an HR or identity source aligned with sheet and workspace access. Returns & Refunds is specific to Linnworks and Users and Groups to Smartsheet — each maps to any object or custom field on the other side.
Shipping Services Carrier and service definitions support label and tracking data in order syncs. Sheets The core container; each sheet has typed columns, rows, and a modifiedAt stamp. Stacksync treats a sheet as a table and syncs its rows two-way. Shipping Services is specific to Linnworks and Sheets to Smartsheet — each maps to any object or custom field on the other side.
Open Orders Unshipped orders aggregated from sales channels sync into ERPs and fulfillment systems. Rows Records inside a sheet, each with createdAt/modifiedAt and cells keyed by columnId; the primary unit synced to and from external tables. Open Orders is specific to Linnworks and Rows to Smartsheet — each maps to any object or custom field on the other side.
Processed Orders Completed orders feed accounting and warehouse-based margin reporting. Columns Define sheet schema and cell type (TEXT_NUMBER, DATE, CONTACT_LIST, PICKLIST, CHECKBOX); read via the API so field mappings can be generated. Processed Orders is specific to Linnworks and Columns to Smartsheet — each maps to any object or custom field on the other side.
Stock Items SKU records keep product data aligned with ERPs and PIMs. Cells Row-by-column values; writes must match the column type and no single cell can exceed 4,000 characters. Stock Items is specific to Linnworks and Cells to Smartsheet — each maps to any object or custom field on the other side.

How changes propagate between Linnworks and Smartsheet

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Linnworks Smartsheet Interval-based propagation

DetectionStacksync polls Linnworks for changes on an incremental schedule, reading only records changed since the previous pass. Polling on order and stock endpoints.

DeliveryEach detected change is written to Smartsheet through its API, with automatic retries and rate-limit backoff.

Smartsheet Linnworks Sub-second propagation

DetectionSmartsheet notifies Stacksync of record changes through webhook events. Sheet-scoped webhooks subscribed to *.* events notify on row and cell changes.

DeliveryEach detected change is written to Linnworks through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Linnworks: Per-endpoint rate limits apply on the Linnworks API.
  • Smartsheet: 300 requests per minute per access token; heavy calls like posting attachments cost 10x (30/min). A 429 returns errorCode 4003, back off ~60s.
What ships with Linnworks ⇄ Smartsheet

Connect Linnworks and Smartsheet for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Linnworks–Smartsheet connection.

Real-time

Two-way sync

Changes in Linnworks or Smartsheet instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Linnworks or Smartsheet data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Linnworks or Smartsheet record.

Observability

Monitoring

Track your Linnworks ⇄ Smartsheet sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Linnworks and Smartsheet.

How the Linnworks and Smartsheet connectors work

Linnworks

Integration surface
REST API
Authentication
Application credentials and an install token exchanged for a session token
Change detection
Polling on order and stock endpoints
Capabilities
read · write
Rate limits
Per-endpoint rate limits apply on the Linnworks API

Smartsheet

Integration surface
REST API (v2.0)
Authentication
OAuth 2.0 authorization-code flow, or a raw/personal API access token passed as a Bearer header
Change detection
Sheet-scoped webhooks subscribed to *.* events notify on row and cell changes; otherwise polling on sheet and row modifiedAt timestamps
Capabilities
read · write · webhooks
Rate limits
300 requests per minute per access token; heavy calls like posting attachments cost 10x (30/min). A 429 returns errorCode 4003, back off ~60s.
How it works

How to connect Linnworks to Smartsheet — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Linnworks and Smartsheet with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Linnworks connected
    Smartsheet connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Linnworks and Smartsheet objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Linnworks ⇄ Smartsheet
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Linnworks Smartsheet
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Linnworks and Smartsheet integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 509 integrations available for Linnworks and Smartsheet.

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