Real-time
Two-way sync
Changes in Eloqua or Gorgias instantly reflect in both systems. No stale data, no manual imports.
Marketing ⇄ CRM
Eloqua to Gorgias integration — real-time, two-way sync
Keep Eloqua and Gorgias in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Eloqua and Gorgias
Keep the people you sell to and the people you market to in one shared view: Gorgias and Eloqua sync contacts, accounts, and engagement in real time, in both directions.
Gorgias owns the customer relationship and the pipeline; Eloqua runs the campaigns, audiences, and outreach that fill it. The two overlap on the same people and companies — a lead in one system is a subscriber, a segment member, an event registrant, or an ad audience in the other. When that overlap is bridged by CSV exports or a nightly job, sales works from lists that no longer match reality and marketing keeps targeting people whose status has already moved on.
Stacksync syncs Satisfaction surveys, Events, Custom fields, Tickets in Gorgias with Contacts, Accounts, Custom Data Objects, Activities in Eloqua field by field, in real time, and in both directions. You decide which system owns which fields — Gorgias can own account and opportunity status while Eloqua owns engagement and campaign membership — and Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- 01 Route high-value or churn-risk customers to priority queues by writing scores from a data warehouse into ticket or customer fields.
- 02 Sync ticket tags and CSAT results to analytics tools for support quality reporting.
- 03 Export email opens, clicks, form submits, and bounces from the Bulk API Activities export into a warehouse for lead scoring and multi-touch attribution.
- 04 Load purchase or product-usage records into Custom Data Objects linked to Contacts so nurture campaigns branch on behavior mastered in another system.
Common sync patterns
New and updated people stay in step
When a contact or lead is created or edited in either system, the matching record appears or updates in the other, so campaigns reach real people and reps see who is already being marketed to.
Where Eloqua captures engagement: activity lands on the record
Opens, clicks, form fills, event attendance, or ad responses recorded in Eloqua post back to the contact or account in Gorgias, so reps see interest before they reach out.
Lead and lifecycle status agree
Status, stage, or score set in one system updates the matching record in the other, so a lead marketing is still nurturing is not worked as sales-ready, and a closed account stops receiving prospecting.
What you can sync between Eloqua and Gorgias
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Eloqua objects | Gorgias objects | How this pairing syncs | |
|---|---|---|---|
| Custom Data Objects Auxiliary data tables (CDOs) linked to Contacts for records like event registrations or purchases; synced via the Bulk API so nurture campaigns can branch on them. | Messages Individual inbound and outbound messages attached to a ticket. | Custom Data Objects is specific to Eloqua and Messages to Gorgias — each maps to any object or custom field on the other side. | |
| Activities Engagement events (email opens, clicks, form submits, bounces, page views, subscribes/unsubscribes) exported through the Bulk API activities export; read-only feed for scoring and attribution. | Customers Unified shopper profiles that merge identities across connected stores. | Activities is specific to Eloqua and Customers to Gorgias — each maps to any object or custom field on the other side. | |
| Campaigns Multi-step campaign-canvas assets managed through the Application REST API; campaign membership and response data read out for attribution reporting. | Users (agents) Support staff records used for assignment and workload reporting. | Campaigns is specific to Eloqua and Users (agents) to Gorgias — each maps to any object or custom field on the other side. | |
| Emails Email creative and email-group assets managed via the Application REST API; usually read for reporting rather than written by a sync. | Tags Categorize tickets for routing and downstream analytics. | Emails is specific to Eloqua and Tags to Gorgias — each maps to any object or custom field on the other side. | |
| Forms and Form Submits Form definitions and their submission data, accessed through the Application REST API; submissions read out into a warehouse for lead capture and analysis. | Satisfaction surveys CSAT responses synced out for support quality reporting. | Forms and Form Submits is specific to Eloqua and Satisfaction surveys to Gorgias — each maps to any object or custom field on the other side. | |
| Contact Lists and Segments Shared lists (static) and segments (dynamic audiences); Contacts are added to or removed from shared lists based on lifecycle stage computed downstream. | Events Activity records useful for auditing what happened on a ticket. | Contact Lists and Segments is specific to Eloqua and Events to Gorgias — each maps to any object or custom field on the other side. |
How changes propagate between Eloqua and Gorgias
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Eloqua Gorgias Interval-based propagation
DetectionStacksync polls Eloqua for changes on an incremental schedule, reading only records changed since the previous pass. Polling via Bulk API exports filtered on a contact/account modified-date field using EML filter syntax.
DeliveryEach detected change is written to Gorgias through its API, with automatic retries and rate-limit backoff.
Gorgias Eloqua Sub-second propagation
DetectionGorgias notifies Stacksync of record changes through webhook events. Webhooks for ticket and message events, supplemented by polling with updated-at cursors.
DeliveryEach detected change is written to Eloqua through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Eloqua: Per-instance soft limits by sync type (Export 2,000/hr, Import 2,000/hr, Sync Action 4,000/hr); 32 MB cap per POST to a staging area and 50,000 records per retrieve batch.
- Gorgias: Subject to the platform's API rate limits, which vary by plan.
What ships with Eloqua ⇄ Gorgias
Connect Eloqua and Gorgias for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Eloqua–Gorgias connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Eloqua or Gorgias data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Eloqua or Gorgias record.
Observability
Monitoring
Track your Eloqua ⇄ Gorgias sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Eloqua and Gorgias.
How the Eloqua and Gorgias connectors work
Eloqua
- Integration surface
- Bulk API 2.0 (contacts, accounts, custom data objects, activities) plus Application REST API (campaigns, emails, forms, lists)
- Authentication
- OAuth 2.0 (Authorization Code or Resource Owner Password Credentials grant; Client Credentials not supported) or HTTP Basic Auth with siteName + username + password; the instance base URL must first be discovered via the login.eloqua.com/id endpoint
- Change detection
- Polling via Bulk API exports filtered on a contact/account modified-date field using EML filter syntax; no general-purpose record-change webhook
- Capabilities
- read · write
- Rate limits
- Per-instance soft limits by sync type (Export 2,000/hr, Import 2,000/hr, Sync Action 4,000/hr); 32 MB cap per POST to a staging area and 50,000 records per retrieve batch
Gorgias
- Integration surface
- REST API
- Authentication
- API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
- Change detection
- Webhooks for ticket and message events, supplemented by polling with updated-at cursors
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits, which vary by plan.
How it works
How to connect Eloqua to Gorgias — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Eloqua and Gorgias with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Eloqua
connected
Gorgias
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Eloqua and Gorgias objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Eloqua ⇄ GorgiasCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Eloqua GorgiasCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Eloqua and Gorgias integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Eloqua and Gorgias: authenticate both systems, choose the objects to sync (such as Eloqua's Custom Data Objects and Activities), map fields visually, and changes propagate both ways in milliseconds — no code required.
-
Eloqua: Bulk API 2.0 (contacts, accounts, custom data objects, activities) plus Application REST API (campaigns, emails, forms, lists). Authentication: OAuth 2.0 (Authorization Code or Resource Owner Password Credentials grant; Client Credentials not supported) or HTTP Basic Auth with siteName + username + password; the instance base URL must first be discovered via the login.eloqua.com/id endpoint. Gorgias: REST API. Authentication: API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps. Stacksync manages authentication, retries, and rate limits on both sides.
-
Gorgias: Tickets aggregate messages from email, live chat, SMS, and social channels into a single object, so one synced record covers the full conversation. Eloqua: The Bulk API is an asynchronous staging workflow (define a sync definition, stage the data, sync, poll status, then retrieve) rather than an instantaneous call. Stacksync's field mapping accounts for these differences between Eloqua and Gorgias without custom code.
-
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Eloqua and Gorgias records are not retained after a sync operation.
-
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Eloqua and Gorgias connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Eloqua–Gorgias integration in-house.
-
Yes — Stacksync ships production-grade connectors for both Eloqua and Gorgias. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 469 integrations available for Eloqua and Gorgias.
Popular · 8 of 469
-
Eloqua ⇄ Vitally -
Eloqua ⇄ DealCloud -
Eloqua ⇄ Chorusai -
Eloqua ⇄ Clari -
Gorgias ⇄ Salesforce Marketing Cloud -
Gorgias ⇄ Cvent -
Gorgias ⇄ Demandbase -
Gorgias ⇄ Iterable
No integrations match .
