Real-time
Two-way sync
Changes in DEAR Inventory or Sysaid instantly reflect in both systems. No stale data, no manual imports.
ERP ⇄ Business productivity
DEAR Inventory to Sysaid integration — real-time, two-way sync
Keep DEAR Inventory and Sysaid in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from MuleSoft
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Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
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Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect DEAR Inventory and Sysaid
Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Sysaid and DEAR Inventory.
The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Sysaid is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.
Stacksync syncs Problems, Changes, Users, Assets in Sysaid with Customers, Suppliers, Stock adjustments and transfers, Assemblies / Production in DEAR Inventory bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.
Common use cases
- 01 Sync Users, Groups, and Companies from an HRIS or identity provider so requester and agent records, departments, and managers stay current in SysAid.
- 02 Mirror Assets and Configuration Items with an external CMDB or asset database so inventory and ticket linkage share one source of truth.
- 03 Push sale orders from a storefront or CRM into DEAR for fulfillment without manual re-entry.
- 04 Land orders, costs, and inventory movements in a warehouse for margin and stock-turn reporting.
Common sync patterns
Master data corrections travel
A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.
Where Sysaid faces customers and DEAR Inventory carries account records
Order, invoice, or account status from DEAR Inventory appears alongside the customer in Sysaid, so front-line teams answer from live data.
Where DEAR Inventory is the HR or people system of record
Worker and organization data from DEAR Inventory stays current in Sysaid, so the tools people use daily reflect the org as it actually is.
What you can sync between DEAR Inventory and Sysaid
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| DEAR Inventory objects | Sysaid objects | How this pairing syncs | |
|---|---|---|---|
| Suppliers Vendor records referenced on purchase orders. | Problems Root-cause records that group related incidents; read and written to keep problem management aligned with an external ITSM or reporting store. | Suppliers is specific to DEAR Inventory and Problems to Sysaid — each maps to any object or custom field on the other side. | |
| Stock adjustments and transfers Inventory movement transactions that explain changes in availability. | Changes Change records (type=change) with approval and scheduling fields; synced two-way to drive CAB review and deployment workflows. | Stock adjustments and transfers is specific to DEAR Inventory and Changes to Sysaid — each maps to any object or custom field on the other side. | |
| Assemblies / Production Bill-of-material and production records for light manufacturing workflows. | Users End users and admins on the /users endpoint; synced with an HRIS or identity source to keep requester and agent records current. | Assemblies / Production is specific to DEAR Inventory and Users to Sysaid — each maps to any object or custom field on the other side. | |
| Locations Warehouses and bins that scope stock levels and fulfillment. | Assets Hardware and software inventory; read out to a warehouse or written from a discovery or CMDB source of truth. | Locations is specific to DEAR Inventory and Assets to Sysaid — each maps to any object or custom field on the other side. | |
| Products SKU records with pricing, suppliers, and bill-of-material links; the master data most syncs start from. | Configuration Items (CIs) CMDB entries and their relationships; synced with an external CMDB or asset database for one inventory view. | Products is specific to DEAR Inventory and Configuration Items (CIs) to Sysaid — each maps to any object or custom field on the other side. | |
| Stock levels Per-location availability derived from inventory transactions; read-heavy in storefront syncs. | Companies Customer and department organizations that scope tickets and users; mapped to Accounts in a CRM or org tables in a database. | Stock levels is specific to DEAR Inventory and Companies to Sysaid — each maps to any object or custom field on the other side. |
How changes propagate between DEAR Inventory and Sysaid
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DEAR Inventory Sysaid Sub-second propagation
DetectionDEAR Inventory notifies Stacksync of record changes through webhook events. Polling with modified-since filters.
DeliveryEach detected change is written to Sysaid through its API, with automatic retries and rate-limit backoff.
Sysaid DEAR Inventory Sub-second propagation
DetectionSysaid notifies Stacksync of record changes through webhook events. Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature.
DeliveryEach detected change is written to DEAR Inventory through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- DEAR Inventory: Subject to the platform's per-account API rate limits.
- Sysaid: Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
What ships with DEAR Inventory ⇄ Sysaid
Connect DEAR Inventory and Sysaid for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every DEAR Inventory–Sysaid connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever DEAR Inventory or Sysaid data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single DEAR Inventory or Sysaid record.
Observability
Monitoring
Track your DEAR Inventory ⇄ Sysaid sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between DEAR Inventory and Sysaid.
How the DEAR Inventory and Sysaid connectors work
DEAR Inventory
- Integration surface
- REST API
- Authentication
- Account ID plus application key sent as request headers
- Change detection
- Polling with modified-since filters; webhook notifications for sale and purchase events are available on subscriptions that include the Automation module
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's per-account API rate limits
Sysaid
- Integration surface
- REST API (JSON)
- Authentication
- Client-credentials app keys: an application key (clientId/clientSecret) is created via /v1/application-keys, then exchanged at /v1/access-tokens for a bearer token (default 24h, up to 30 days); an x-sysaid-accountid header scopes the account. Legacy V0 uses session-cookie login.
- Change detection
- Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature; otherwise poll the /sr endpoint filtering on update_time.gte.
- Capabilities
- read · write · webhooks
- Rate limits
- Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
How it works
How to connect DEAR Inventory to Sysaid — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate DEAR Inventory and Sysaid with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
DEAR Inventory
connected
Sysaid
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the DEAR Inventory and Sysaid objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · DEAR Inventory ⇄ SysaidCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
DEAR Inventory SysaidCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
DEAR Inventory and Sysaid integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between DEAR Inventory and Sysaid: authenticate both systems, choose the objects to sync (such as DEAR Inventory's Suppliers and Stock adjustments and transfers), map fields visually, and changes propagate both ways in milliseconds — no code required.
-
On the Sysaid side: Problems, Changes, Users, Assets, plus custom fields where Sysaid exposes them. On the DEAR Inventory side: Customers, Suppliers, Stock adjustments and transfers, Assemblies / Production. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
-
Common patterns for DEAR Inventory and Sysaid: Master data corrections travel; Where Sysaid faces customers and DEAR Inventory carries account records; Where DEAR Inventory is the HR or people system of record. A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.
-
DEAR Inventory: REST API. Authentication: Account ID plus application key sent as request headers. Sysaid: REST API (JSON). Authentication: Client-credentials app keys: an application key (clientId/clientSecret) is created via /v1/application-keys, then exchanged at /v1/access-tokens for a bearer token (default 24h, up to 30 days); an x-sysaid-accountid header scopes the account. Legacy V0 uses session-cookie login. Stacksync manages authentication, retries, and rate limits on both sides.
-
Sysaid: The v1 API authenticates with client-credentials app keys, and each organization is limited to 100 application keys, so an integration should reuse a single key. DEAR Inventory: Authentication uses a two-part credential, an account ID and an application key, passed as headers on every request. Stacksync's field mapping accounts for these differences between DEAR Inventory and Sysaid without custom code.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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