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Human resources ⇄ CRM

D2l Brightspace to Gong integration — real-time, two-way sync

Keep D2l Brightspace and Gong in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect D2l Brightspace and Gong

Keep the people who own accounts in Gong in step with the workforce records in D2l Brightspace, so ownership, roles, and org structure stay current in both systems, in real time and in both directions.

Gong runs on people as much as on accounts: every contact, deal, and account has an owner, and those owners are employees whose roles, teams, and status are held in D2l Brightspace. D2l Brightspace is the system of record for the workforce, from new hires to promotions to departures, and often for the candidates the business is still deciding on. When the two systems are connected only by re-keying or an overnight export, they drift apart, and the CRM ends up assigning accounts to people who have left, holding territories that no longer match the org chart, and waiting days to give a new rep access.

Stacksync syncs Calls, Transcripts, Users, Interaction Stats (Activity) in Gong with Groups and Sections, Users, Enrollments, Org Units in D2l Brightspace field by field, in real time, and in both directions. You decide which system owns which fields, so D2l Brightspace stays authoritative on roles and org structure while Gong keeps ownership and territory current, and Stacksync resolves conflicts by the rules you set.

Common use cases

  • 01 Upload warehouse- or CRM-derived Accounts, Opportunities, and stages into Gong through the CRM integration API so deal context shows alongside conversations.
  • 02 Submit data-privacy erase-data-for-email requests to Gong to fulfill GDPR/CCPA deletion across recorded conversations.
  • 03 Sync Assignment (Dropbox) submissions and feedback into a reporting database or downstream review tool.
  • 04 Two-way sync of Users and Enrollments between Brightspace and an SIS or HRIS so new learners and their course rosters stay aligned without manual CSV imports.

Common sync patterns

Ownership and territory follow the org chart

When a person changes team, manager, or region in D2l Brightspace, their accounts and territory assignments in Gong update to match, so pipeline stays with the right owner.

Deactivate access when someone leaves

When D2l Brightspace marks a worker as departed, the matching user in Gong is flagged or deactivated, so former employees do not keep CRM access after their last day.

One directory of people

A person's name, title, email, phone, or manager corrected in either system updates the other, so both stop maintaining separate copies of the same individual.

What you can sync between D2l Brightspace and Gong

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

D2l Brightspace objects Gong objects How this pairing syncs
Users User accounts in the Learning Platform (lp) component; created, read, updated, and deleted through the Valence API and typically synced two-way with an SIS or HRIS. Users Gong users and team members with roles, titles, email, and settings, read via GET /v2/users to map call owners and participants to CRM and warehouse identities. Read-only. Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions.
Groups and Sections Group categories, groups, and section membership within an org unit; enrollments are read and written to keep cohort assignments aligned. Data Privacy (Erasure) GDPR/CCPA deletion handled by POST /v2/data-privacy/erase-data-for-email, with data-for-email lookups on the read side; a write path used for compliance deletions. Groups and Sections is specific to D2l Brightspace and Data Privacy (Erasure) to Gong — each maps to any object or custom field on the other side.
Enrollments Links between Users and Org Units; enroll/unenroll and batch-enrollment routes let rosters be written from an upstream system and read back for reporting. Calls Retrieved via POST /v2/calls/extensive with participants, topics, trackers, scorecards, and media URLs, filtered by fromDateTime/toDateTime; external recordings are also imported via POST /v2/calls with media uploaded via PUT /v2/calls/{id}/media. Read and write. Enrollments is specific to D2l Brightspace and Calls to Gong — each maps to any object or custom field on the other side.
Org Units The org structure — course offerings, sections, departments, and semesters; read for hierarchy and created/updated to provision courses from a database. Transcripts Speaker-attributed, timestamped sentences retrieved via POST /v2/calls/transcript for one or more callIds; available only after asynchronous processing completes. Read-only. Org Units is specific to D2l Brightspace and Transcripts to Gong — each maps to any object or custom field on the other side.
Grades Grade objects, categories, schemes, and per-user grade values in the Learning Environment (le) component; values can be read out and written back onto the gradebook. Interaction Stats (Activity) Aggregated talk/listen ratios, interaction stats, and day-by-day user activity retrieved via POST /v2/stats endpoints; read out for coaching and engagement reporting. Read-only. Grades is specific to D2l Brightspace and Interaction Stats (Activity) to Gong — each maps to any object or custom field on the other side.
Content (Modules, Topics, and User Progress) Course content structure plus per-user completion; progress is read into a warehouse and topics can be created and updated via the API. Trackers & Scorecards Keyword and topic tracker definitions plus coaching scorecards, including answered scorecards, read from Settings as coaching and deal-risk signals. Read-only. Content (Modules, Topics, and User Progress) is specific to D2l Brightspace and Trackers & Scorecards to Gong — each maps to any object or custom field on the other side.

How changes propagate between D2l Brightspace and Gong

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

D2l Brightspace Gong Sub-second propagation

DetectionD2l Brightspace notifies Stacksync of record changes through webhook events. Polling Valence endpoints with date/bookmark filters, differential Brightspace Data Sets (BDS) bulk exports for changed rows via the Data Hub, and.

DeliveryEach detected change is written to Gong through its API, with automatic retries and rate-limit backoff.

Gong D2l Brightspace Interval-based propagation

DetectionStacksync polls Gong for changes on an incremental schedule, reading only records changed since the previous pass. Polling POST /v2/calls/extensive on fromDateTime/toDateTime.

DeliveryEach detected change is written to D2l Brightspace through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • D2l Brightspace: Per-caller token-bucket credit scheme; each route costs credits, responses carry X-Rate-Limit-Remaining, and over-quota calls return HTTP 429. D2L can adjust per-route credit costs.
  • Gong: 3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
What ships with D2l Brightspace ⇄ Gong

Connect D2l Brightspace and Gong for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every D2l Brightspace–Gong connection.

Real-time

Two-way sync

Changes in D2l Brightspace or Gong instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever D2l Brightspace or Gong data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single D2l Brightspace or Gong record.

Observability

Monitoring

Track your D2l Brightspace ⇄ Gong sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between D2l Brightspace and Gong.

How the D2l Brightspace and Gong connectors work

D2l Brightspace

Integration surface
Brightspace (Valence) REST API split into independently-versioned Learning Platform (lp) and Learning Environment (le) components, plus the Data Hub / Data Export Framework and Brightspace Data Streams
Authentication
OAuth 2.0 authorization-code grant against the D2L auth service (auth.brightspace.com); a registered app holds a client ID and secret with per-scope grants (group:resource:action, e.g. users:userdata:read), short-lived access tokens, and refresh tokens
Change detection
Polling Valence endpoints with date/bookmark filters, differential Brightspace Data Sets (BDS) bulk exports for changed rows via the Data Hub, and Brightspace Data Streams webhooks (xAPI activity events) for near-real-time signals
Capabilities
read · write · webhooks
Rate limits
Per-caller token-bucket credit scheme; each route costs credits, responses carry X-Rate-Limit-Remaining, and over-quota calls return HTTP 429. D2L can adjust per-route credit costs.
D2l Brightspace setup guide

Gong

Integration surface
REST API on api.gong.io/v2 - retrieval endpoints (calls, transcript, users, stats, settings, library, logs) plus write endpoints for importing calls, uploading CRM data, and data-privacy erasure
Authentication
Basic authorization header combining an Access Key and Access Key Secret (created by a Gong technical admin, base64-encoded as key:secret); OAuth 2.0 Bearer tokens are supported for marketplace apps
Change detection
Polling POST /v2/calls/extensive on fromDateTime/toDateTime; the public API exposes no outbound webhooks or CDC, though a Gong admin can configure a product-side automation Rule that POSTs matching calls to a URL. Transcripts and analysis appear only after asynchronous processing.
Capabilities
read · write
Rate limits
3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
Gong setup guide
How it works

How to connect D2l Brightspace to Gong — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate D2l Brightspace and Gong with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    D2l Brightspace connected
    Gong connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the D2l Brightspace and Gong objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · D2l Brightspace ⇄ Gong
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    D2l Brightspace Gong
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

D2l Brightspace and Gong integration FAQ

SECURITY

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As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

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