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ERP ⇄ CRM

Cin7 to Shopify integration — real-time, two-way sync

Keep Cin7 and Shopify in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Cin7 and Shopify

Close the gap between front office and back office: Shopify and Cin7 share customers and status in real time, in both directions.

Shopify holds the customer relationship; Cin7 runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Orders, Customers, Abandoned Checkouts, Products in Shopify with Contacts, Branches / locations, Stock adjustments and transfers, Credit notes / returns in Cin7 field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • 01 Write inventory levels from a WMS or ERP into Shopify locations to keep availability accurate.
  • 02 Mirror the product catalog from a PIM or database into Shopify products, variants, and metafields.
  • 03 Sync sales orders from Cin7 into an accounting platform or warehouse for revenue and margin reporting.
  • 04 Keep customer records aligned between Cin7 and the CRM to remove duplicate account entry.

Common sync patterns

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

Where Cin7 manages people and org data: keep Shopify aligned

Owners, territories, and org structure informed by Cin7 stay current in Shopify.

Where Cin7 handles order-to-cash: closed-won flows through

A deal won in Shopify creates or updates the customer in Cin7 with clean data, so fulfillment and invoicing start without re-entry.

What you can sync between Cin7 and Shopify

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Cin7 objects Shopify objects How this pairing syncs
Products SKU records with options and pricing, synced with storefront and marketplace catalogs. Products Catalog entries; often mastered in a PIM or ERP and written into Shopify. Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions.
Contacts Customers and suppliers, matched to CRM records to keep account data consistent. Orders Purchase transactions; pushed to ERPs for fulfillment and billing, and read into databases for reporting. Contacts is specific to Cin7 and Orders to Shopify — each maps to any object or custom field on the other side.
Branches / locations Warehouse entities that scope every stock movement and order allocation. Customers Buyer records; matched to CRM contacts for marketing and lifetime-value analysis. Branches / locations is specific to Cin7 and Customers to Shopify — each maps to any object or custom field on the other side.
Stock adjustments and transfers Inventory movements read for audit and reconciliation reporting. Abandoned Checkouts Synced with incremental and full sync per the Stacksync docs. Stock adjustments and transfers is specific to Cin7 and Abandoned Checkouts to Shopify — each maps to any object or custom field on the other side.
Credit notes / returns Return documents synced so finance and support see the same refund state. ProductMedias Synced with incremental and full sync per the Stacksync docs. Credit notes / returns is specific to Cin7 and ProductMedias to Shopify — each maps to any object or custom field on the other side.
Inventory levels Stock on hand by branch or location, published outward for availability. ProductVariants Synced with incremental and full sync per the Stacksync docs. Inventory levels is specific to Cin7 and ProductVariants to Shopify — each maps to any object or custom field on the other side.

How changes propagate between Cin7 and Shopify

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Cin7 Shopify Sub-second propagation

DetectionCin7 notifies Stacksync of record changes through webhook events. Polling on modified-date filters.

DeliveryEach detected change is written to Shopify through its API, with automatic retries and rate-limit backoff.

Shopify Cin7 Sub-second propagation

DetectionShopify notifies Stacksync of record changes through webhook events. Webhook topics per resource, with polling on updated_at as a fallback.

DeliveryEach detected change is written to Cin7 through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Cin7: Subject to per-account API rate limits that differ between Cin7 Omni and Cin7 Core.
  • Shopify: GraphQL uses a calculated query-cost budget; the REST API uses a leaky-bucket model.
What ships with Cin7 ⇄ Shopify

Connect Cin7 and Shopify for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Cin7–Shopify connection.

Real-time

Two-way sync

Changes in Cin7 or Shopify instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Cin7 or Shopify data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Cin7 or Shopify record.

Observability

Monitoring

Track your Cin7 ⇄ Shopify sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Cin7 and Shopify.

How the Cin7 and Shopify connectors work

Cin7

Integration surface
REST API; note that Cin7 Omni and Cin7 Core (formerly DEAR Systems) are separate products with separate APIs
Authentication
API key credentials (paired with a username or account ID, depending on the product)
Change detection
Polling on modified-date filters; webhook support exists on some editions for order and stock events
Capabilities
read · write · webhooks
Rate limits
Subject to per-account API rate limits that differ between Cin7 Omni and Cin7 Core

Shopify

Integration surface
GraphQL Admin API (primary) and REST Admin API (legacy)
Authentication
OAuth via a custom Shopify app: admin creates an app in the Shopify Dev Dashboard, enables required API scopes, sets the Stacksync redirect URL, then supplies shop name + Client ID and Client Secret to Stacksync
Change detection
Webhook topics per resource, with polling on updated_at as a fallback
Capabilities
read · write · webhooks
Rate limits
GraphQL uses a calculated query-cost budget; the REST API uses a leaky-bucket model.
Shopify setup guide
How it works

How to connect Cin7 to Shopify — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Cin7 and Shopify with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Cin7 connected
    Shopify connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Cin7 and Shopify objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Cin7 ⇄ Shopify
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Cin7 Shopify
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Cin7 and Shopify integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 526 integrations available for Cin7 and Shopify.

Popular · 8 of 526
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