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CRM ⇄ E-commerce

Seismic to Shopware integration — real-time, two-way sync

Keep Seismic and Shopware in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Seismic and Shopware

Keep the customers and orders that Seismic and Shopware share aligned in real time, so sales works from live purchase history and the store works from current account details.

Seismic holds the customer relationship: the contacts, accounts, and deals a go-to-market team works. Shopware runs the buying side: who placed which order, what they bought, and where it ships. The two describe the same people and companies, and when they are connected only by exports, sales answers questions without recent orders in front of them while the store works from account details that changed weeks ago.

Stacksync links Library Content, Content Versions, Users, User Groups in Seismic to Categories, Customers, Orders, Order Line Items in Shopware with bi-directional, real-time sync. New customers, order activity, and corrected contact details move in whichever direction you configure, field by field, with conflicts resolved by rules you set. A record created or changed on either side shows up on the other within seconds, with no CSV exports and no nightly job.

The shared entity is the customer, matched on email or an external ID, so both systems agree on who the buyer is and the order history sits next to the relationship instead of in a separate tab.

Common use cases

  • 01 Provision and deactivate Seismic Users and User Groups from an HRIS or IdP so content access mirrors joiner, mover, and leaver changes.
  • 02 Extract content-interaction and LiveSend engagement from the Reporting API v2 into a warehouse to tie asset views to CRM Opportunities.
  • 03 Sync `customer` records two-way with a CRM so support and marketing see order history while reps write updates back onto the account.
  • 04 Write tracking numbers and delivery state onto `order_delivery` from a 3PL or WMS so storefront order status reflects fulfillment.

Common sync patterns

One customer identity across sales and store

A person who exists as a contact in Seismic and a buyer in Shopware is kept as a single, deduplicated record, so both teams work from the same customer instead of two partial copies.

Where Shopware records orders: purchase history on the account

Orders and their status from Shopware appear on the matching contact or account in Seismic, so reps see what a customer has bought and what is in flight before the next conversation.

New buyers become CRM records

A customer created in Shopware creates or updates the matching contact or account in Seismic, so first-time and repeat buyers land in the relationship system without a manual import.

What you can sync between Seismic and Shopware

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Seismic objects Shopware objects How this pairing syncs
Reporting Activities Content-interaction, engagement, and usage analytics extracted read-only through the ETL-oriented Reporting API v2 for a warehouse. Order Line Items Per-order product rows (`order_line_item`); read alongside the order for revenue and fulfillment reporting. Reporting Activities is specific to Seismic and Order Line Items to Shopware — each maps to any object or custom field on the other side.
Library Content Documents, decks, and assets stored in teamsites; created, moved, and retrieved via the Content Management API, each with a contentId. Order Deliveries Shipping records (`order_delivery`) carrying delivery state and tracking codes; written back from a 3PL or WMS. Library Content is specific to Seismic and Order Deliveries to Shopware — each maps to any object or custom field on the other side.
Content Versions Version history for a library item; new versions upload via API and old ones expire, with events firing on ContentManager webhooks. Order Transactions Payment records (`order_transaction`) holding payment method and state; read to reconcile against a billing or finance system. Content Versions is specific to Seismic and Order Transactions to Shopware — each maps to any object or custom field on the other side.
Users User records managed through SCIM 2.0 and legacy user endpoints; created, updated, and deactivated for provisioning sync. Sales Channels Per-storefront configuration (`sales_channel`); used to scope and consolidate orders and customers across multiple storefronts. Users is specific to Seismic and Sales Channels to Shopware — each maps to any object or custom field on the other side.
User Groups Group definitions and membership that govern content access; synced from an IdP or HRIS to keep permissions current. Media Media assets (`media`) such as product images; referenced by id so file URLs and metadata sync into downstream catalogs. User Groups is specific to Seismic and Media to Shopware — each maps to any object or custom field on the other side.
Teamsites Tenant-scoped workspace partitions organizing Library content, permissions, and config; scoped by teamSiteId on most content calls. Products The product catalog (`product`), including parent/child variants, per-currency nested price arrays, and stock; synced two-way with ERP, PIM, or a database. Teamsites is specific to Seismic and Products to Shopware — each maps to any object or custom field on the other side.

How changes propagate between Seismic and Shopware

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Seismic Shopware Sub-second propagation

DetectionSeismic notifies Stacksync of record changes through webhook events. Webhooks for content, version, user, group, workflow, DSR, and LiveSend events.

DeliveryEach detected change is written to Shopware through its API, with automatic retries and rate-limit backoff.

Shopware Seismic Sub-second propagation

DetectionShopware notifies Stacksync of record changes through webhook events. App-system webhooks on entity events (product.written, order.written, customer.written) deliver the changed record's primaryKey and updated field.

DeliveryEach detected change is written to Seismic through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Seismic: Tiered per-endpoint limits over a rolling 60-second window; exceeding returns HTTP 429, with X-Seismic-Remaining-Calls and X-Seismic-Total-Calls headers.
  • Shopware: No general throttle on Admin API entity endpoints; Shopware's RateLimiter guards only specific routes (login, oauth, password reset, guest order/contact) and is configurable on self-hosted stores.
What ships with Seismic ⇄ Shopware

Connect Seismic and Shopware for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Seismic–Shopware connection.

Real-time

Two-way sync

Changes in Seismic or Shopware instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Seismic or Shopware data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Seismic or Shopware record.

Observability

Monitoring

Track your Seismic ⇄ Shopware sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Seismic and Shopware.

How the Seismic and Shopware connectors work

Seismic

Integration surface
REST Integration APIs and Reporting API v2
Authentication
OAuth 2.0 / OpenID Connect; Bearer token in the Authorization header, via Authorization Code (user context) or client-credentials app-only flows
Change detection
Webhooks for content, version, user, group, workflow, DSR, and LiveSend events; the Reporting API v2 is polled for batch historical extracts (ETL-oriented, not high-frequency)
Capabilities
read · write · webhooks
Rate limits
Tiered per-endpoint limits over a rolling 60-second window; exceeding returns HTTP 429, with X-Seismic-Remaining-Calls and X-Seismic-Total-Calls headers
Seismic setup guide

Shopware

Integration surface
Admin API (REST / JSON:API) with a bulk POST /api/_action/sync endpoint
Authentication
OAuth 2.0 — client-credentials grant using an Integration's Access Key ID + Secret Access Key, or resource-owner password grant for a user; access tokens expire after 10 minutes
Change detection
App-system webhooks on entity events (product.written, order.written, customer.written) deliver the changed record's primaryKey and updated field names; otherwise poll on the updatedAt / createdAt fields
Capabilities
read · write · webhooks
Rate limits
No general throttle on Admin API entity endpoints; Shopware's RateLimiter guards only specific routes (login, oauth, password reset, guest order/contact) and is configurable on self-hosted stores
How it works

How to connect Seismic to Shopware — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Seismic and Shopware with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Seismic connected
    Shopware connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Seismic and Shopware objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Seismic ⇄ Shopware
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Seismic Shopware
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Seismic and Shopware integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 487 integrations available for Seismic and Shopware.

Popular · 8 of 487
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