Real-time
Two-way sync
Changes in Bigcommerce or Seismic instantly reflect in both systems. No stale data, no manual imports.
E-commerce ⇄ CRM
Bigcommerce to Seismic integration — real-time, two-way sync
Keep Bigcommerce and Seismic in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Bigcommerce and Seismic
Keep the customers and orders that Seismic and Bigcommerce share aligned in real time, so sales works from live purchase history and the store works from current account details.
Seismic holds the customer relationship: the contacts, accounts, and deals a go-to-market team works. Bigcommerce runs the buying side: who placed which order, what they bought, and where it ships. The two describe the same people and companies, and when they are connected only by exports, sales answers questions without recent orders in front of them while the store works from account details that changed weeks ago.
Stacksync links Teamsites, LiveSend Links, Digital Sales Rooms, Reporting Activities in Seismic to Brands, Inventory, Price Lists, Shipments in Bigcommerce with bi-directional, real-time sync. New customers, order activity, and corrected contact details move in whichever direction you configure, field by field, with conflicts resolved by rules you set. A record created or changed on either side shows up on the other within seconds, with no CSV exports and no nightly job.
The shared entity is the customer, matched on email or an external ID, so both systems agree on who the buyer is and the order history sits next to the relationship instead of in a separate tab.
Common use cases
- 01 Sync Library Content metadata and Custom Property Schemas with a DAM or PIM so one taxonomy governs assets across systems.
- 02 React to ContentManager and DSR webhook events to update a database when documents are published, versioned, or expired.
- 03 Push Price Lists from an ERP into BigCommerce to drive customer-group and B2B pricing without manual catalog edits.
- 04 Two-way sync of Products and Variants between BigCommerce and a PIM or ERP so catalog content, SKUs, and pricing stay aligned across systems.
Common sync patterns
Where both keep product records: catalog and CRM products aligned
Where Seismic tracks products or line items and Bigcommerce holds the catalog, shared items are matched on SKU so quotes, deals, and orders reference the same products.
One customer identity across sales and store
A person who exists as a contact in Seismic and a buyer in Bigcommerce is kept as a single, deduplicated record, so both teams work from the same customer instead of two partial copies.
Where Bigcommerce records orders: purchase history on the account
Orders and their status from Bigcommerce appear on the matching contact or account in Seismic, so reps see what a customer has bought and what is in flight before the next conversation.
What you can sync between Bigcommerce and Seismic
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Bigcommerce objects | Seismic objects | How this pairing syncs | |
|---|---|---|---|
| Brands Catalog V3 brand records linked to products; kept aligned with a product master or PIM so brand names and pages stay consistent. | Content Versions Version history for a library item; new versions upload via API and old ones expire, with events firing on ContentManager webhooks. | Brands is specific to Bigcommerce and Content Versions to Seismic — each maps to any object or custom field on the other side. | |
| Inventory Product- or variant-level stock, plus multi-location counts via the V3 Inventory API; written from a WMS to reflect on-hand quantities. | Users User records managed through SCIM 2.0 and legacy user endpoints; created, updated, and deactivated for provisioning sync. | Inventory is specific to Bigcommerce and Users to Seismic — each maps to any object or custom field on the other side. | |
| Price Lists V3 price lists and records driving customer-group and B2B pricing; pushed from an ERP so tiered prices stay current. | User Groups Group definitions and membership that govern content access; synced from an IdP or HRIS to keep permissions current. | Price Lists is specific to Bigcommerce and User Groups to Seismic — each maps to any object or custom field on the other side. | |
| Shipments Order shipments with tracking numbers; created in BigCommerce from a 3PL or fulfillment system as packages ship. | Teamsites Tenant-scoped workspace partitions organizing Library content, permissions, and config; scoped by teamSiteId on most content calls. | Shipments is specific to Bigcommerce and Teamsites to Seismic — each maps to any object or custom field on the other side. | |
| Products Catalog V3 records with custom fields and images; mastered in a PIM or ERP and written to BigCommerce, or read out to a warehouse. | LiveSend Links Trackable content-share links created via the engagement API; their open and view engagement is read back through Reporting. | Products is specific to Bigcommerce and LiveSend Links to Seismic — each maps to any object or custom field on the other side. | |
| Variants and SKUs Per-variant pricing and inventory; synced to keep stock and SKU data aligned with an ERP or WMS at the option level. | Digital Sales Rooms Buyer-facing microsites (DSRs); lifecycle and content-change events surface via webhooks, currently marked Early Access. | Variants and SKUs is specific to Bigcommerce and Digital Sales Rooms to Seismic — each maps to any object or custom field on the other side. |
How changes propagate between Bigcommerce and Seismic
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Bigcommerce Seismic Sub-second propagation
DetectionBigcommerce notifies Stacksync of record changes through webhook events. Webhooks push near-real-time events (store/order/*, store/product/*, store/customer/* and more).
DeliveryEach detected change is written to Seismic through its API, with automatic retries and rate-limit backoff.
Seismic Bigcommerce Sub-second propagation
DetectionSeismic notifies Stacksync of record changes through webhook events. Webhooks for content, version, user, group, workflow, DSR, and LiveSend events.
DeliveryEach detected change is written to Bigcommerce through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Bigcommerce: OAuth quota refreshes every 30 seconds and varies by plan (about 20,000 requests/hour on Standard and Plus, 60,000 on Pro, higher on Enterprise); the X-Rate-Limit-Requests-Left header reports remaining calls.
- Seismic: Tiered per-endpoint limits over a rolling 60-second window; exceeding returns HTTP 429, with X-Seismic-Remaining-Calls and X-Seismic-Total-Calls headers.
What ships with Bigcommerce ⇄ Seismic
Connect Bigcommerce and Seismic for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Bigcommerce–Seismic connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Bigcommerce or Seismic data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Bigcommerce or Seismic record.
Observability
Monitoring
Track your Bigcommerce ⇄ Seismic sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Bigcommerce and Seismic.
How the Bigcommerce and Seismic connectors work
Bigcommerce
- Integration surface
- REST Management API (V2 and V3), plus GraphQL Storefront and Admin APIs
- Authentication
- OAuth API account credentials — a store-generated client ID and permanent access token sent in the X-Auth-Token header, limited to the OAuth scopes granted when the account is created (e.g. store_v2_orders, store_v2_products)
- Change detection
- Webhooks push near-real-time events (store/order/*, store/product/*, store/customer/* and more); polling uses date_modified:min/max filters on Products, Orders, and Customers
- Capabilities
- read · write · webhooks
- Rate limits
- OAuth quota refreshes every 30 seconds and varies by plan (about 20,000 requests/hour on Standard and Plus, 60,000 on Pro, higher on Enterprise); the X-Rate-Limit-Requests-Left header reports remaining calls.
Seismic
- Integration surface
- REST Integration APIs and Reporting API v2
- Authentication
- OAuth 2.0 / OpenID Connect; Bearer token in the Authorization header, via Authorization Code (user context) or client-credentials app-only flows
- Change detection
- Webhooks for content, version, user, group, workflow, DSR, and LiveSend events; the Reporting API v2 is polled for batch historical extracts (ETL-oriented, not high-frequency)
- Capabilities
- read · write · webhooks
- Rate limits
- Tiered per-endpoint limits over a rolling 60-second window; exceeding returns HTTP 429, with X-Seismic-Remaining-Calls and X-Seismic-Total-Calls headers
How it works
How to connect Bigcommerce to Seismic — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Bigcommerce and Seismic with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Bigcommerce
connected
Seismic
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Bigcommerce and Seismic objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Bigcommerce ⇄ SeismicCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Bigcommerce SeismicCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Bigcommerce and Seismic integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Bigcommerce and Seismic: authenticate both systems, choose the objects to sync (such as Bigcommerce's Brands and Inventory), map fields visually, and changes propagate both ways in milliseconds — no code required.
-
On the Seismic side: Teamsites, LiveSend Links, Digital Sales Rooms, Reporting Activities, plus custom fields where Seismic exposes them. On the Bigcommerce side: Brands, Inventory, Price Lists, Shipments. Stacksync auto-detects both schemas and converts types between the two systems.
-
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
-
Common patterns for Bigcommerce and Seismic: Where both keep product records: catalog and CRM products aligned; One customer identity across sales and store; Where Bigcommerce records orders: purchase history on the account. Where Seismic tracks products or line items and Bigcommerce holds the catalog, shared items are matched on SKU so quotes, deals, and orders reference the same products.
-
Bigcommerce: REST Management API (V2 and V3), plus GraphQL Storefront and Admin APIs. Authentication: OAuth API account credentials — a store-generated client ID and permanent access token sent in the X-Auth-Token header, limited to the OAuth scopes granted when the account is created (e.g. store_v2_orders, store_v2_products). Seismic: REST Integration APIs and Reporting API v2. Authentication: OAuth 2.0 / OpenID Connect; Bearer token in the Authorization header, via Authorization Code (user context) or client-credentials app-only flows. Stacksync manages authentication, retries, and rate limits on both sides.
-
Seismic: Rate limits are enforced per tier over a rolling 60-second window; exceeding them returns HTTP 429 with an indication of when to retry. Bigcommerce: Rate-limit quota refreshes every 30 seconds rather than continuously, so a burst of order events during a sale can exhaust the window. Stacksync's field mapping accounts for these differences between Bigcommerce and Seismic without custom code.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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