Real-time
Two-way sync
Changes in Pendo or Sage 300 instantly reflect in both systems. No stale data, no manual imports.
Analytics ⇄ ERP
Pendo to Sage 300 integration — real-time, two-way sync
Keep Pendo and Sage 300 in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from Celigo
Why teams connect Pendo and Sage 300
Put Sage 300's records into Pendo as live data for reporting and dashboards, without nightly exports, and send the segments and metrics Pendo computes back where Sage 300 can use them.
ERP data is some of the most requested data for analysis and some of the hardest to pull: the record types are many, the APIs are strict, and export jobs break on every upgrade. Whether Sage 300 carries financials, operations, workforce data, or all three, those numbers belong in Pendo, next to the product, behavioral, and web data the team already measures.
Stacksync syncs Purchase Orders, Inventory Items, AR Invoices and Receipts, AR Customers from Sage 300 into Pendo continuously, handling API limits and schema drift as it goes, so each record type arrives as Page Events, Guide Events, Poll / NPS Responses, Features / Pages / Guides (metadata) ready to report on. The connection is bi-directional, so segments, scores, and metrics computed in Pendo can be written back to fields in Sage 300 where that is useful.
Common use cases
- 01 Export feature, page, and guide Events out of Pendo over event-time windows into Postgres or a warehouse so product usage joins with CRM, billing, and support data in SQL.
- 02 Pull NPS scores and poll responses into a database so voice-of-customer sits next to revenue, renewal, and churn signals for analysis.
- 03 Replicate GL, AR, and AP detail to a warehouse for consolidated multi-company reporting.
- 04 Keep inventory items and quantities aligned with e-commerce and warehouse systems on a schedule.
Common sync patterns
Where Sage 300 runs operations: inventory and fulfillment metrics
Operational records from Sage 300 become measurable in Pendo, joinable with the rest of what the company tracks for supply and fulfillment reporting.
Where Sage 300 is the HR system of record: workforce and cost analysis
Worker and organization data from Sage 300 syncs into Pendo for headcount, cost, and utilization reporting alongside other company data.
Write-back where Sage 300 exposes writable fields: segments and scores return
Segments, scores, or metrics computed in Pendo sync onto the matching records in Sage 300, so operations act on what the analysis found.
What you can sync between Pendo and Sage 300
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Pendo objects | Sage 300 objects | How this pairing syncs | |
|---|---|---|---|
| Guide Events Guide seen/advanced/dismissed and step events for in-app walkthroughs; read-only through the Aggregation API to measure onboarding flow adoption. | Inventory Items Item master with costing and quantities, synced to storefronts and WMS. | Guide Events is specific to Pendo and Inventory Items to Sage 300 — each maps to any object or custom field on the other side. | |
| Poll / NPS Responses Survey answers and NPS scores captured in-app (pollEvents / npsEvents); read-only via the Aggregation API as voice-of-customer data. | AR Invoices and Receipts Billing and payment records replicated for cash and revenue reporting. | Poll / NPS Responses is specific to Pendo and AR Invoices and Receipts to Sage 300 — each maps to any object or custom field on the other side. | |
| Features / Pages / Guides (metadata) Definitions of tagged UI elements listed through the entity endpoints; read-only reference used to label and join the event streams. | AR Customers Receivables customer master synced to CRMs and billing tools. | Features / Pages / Guides (metadata) is specific to Pendo and AR Customers to Sage 300 — each maps to any object or custom field on the other side. | |
| Visitors End-user records with agent-collected and custom fields; queried through the Aggregation API and enriched with custom fields written back via the Metadata API. | AP Vendors Payables vendor master synced with procurement and payment systems. | Visitors is specific to Pendo and AP Vendors to Sage 300 — each maps to any object or custom field on the other side. | |
| Accounts Company/workspace records that roll visitors up to an account dimension; readable via Aggregation and a write target for custom fields (plan, ARR, health) via the Metadata API. | GL Accounts Chart of accounts read for transaction mapping across integrations. | Accounts is specific to Pendo and GL Accounts to Sage 300 — each maps to any object or custom field on the other side. | |
| Feature Events Click/interaction events on tagged features, read-only through the Aggregation API over an event-time window and joined to the Feature definitions. | Journal Batches GL entries staged in batches that must be posted; a common write target for external systems. | Feature Events is specific to Pendo and Journal Batches to Sage 300 — each maps to any object or custom field on the other side. |
How changes propagate between Pendo and Sage 300
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Pendo Sage 300 Interval-based propagation
DetectionStacksync polls Pendo for changes on an incremental schedule, reading only records changed since the previous pass. Polling - reads query the Aggregation API over event-time windows.
DeliveryEach detected change is applied to Sage 300 as a row-level write, with types converted between the two schemas.
Sage 300 Pendo Interval-based propagation
DetectionStacksync polls Sage 300 for changes on an incremental schedule, reading only records changed since the previous pass. Scheduled polling.
DeliveryEach detected change is written to Pendo through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Pendo: Pendo does not publish fixed numeric limits; it throttles heavy Aggregation queries with 429s and caps/paginates large responses, so wide exports are paced and time-windowed.
What ships with Pendo ⇄ Sage 300
Connect Pendo and Sage 300 for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Pendo–Sage 300 connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Pendo or Sage 300 data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Pendo or Sage 300 record.
Observability
Monitoring
Track your Pendo ⇄ Sage 300 sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Pendo and Sage 300.
How the Pendo and Sage 300 connectors work
Pendo
- Integration surface
- Pendo Engage API (REST) on app.pendo.io (US) / app.eu.pendo.io (EU), base path /api/v1/ - Aggregation API for reads and the Metadata API for writes
- Authentication
- Integration key sent in the x-pendo-integration-key header, generated in Subscription Settings; keys are scoped read-only or read/write, so writes require a read/write key
- Change detection
- Polling - reads query the Aggregation API over event-time windows; no change-data-capture feed and no data-change webhooks. Writes go through the Metadata API on demand.
- Capabilities
- read · write
- Rate limits
- Pendo does not publish fixed numeric limits; it throttles heavy Aggregation queries with 429s and caps/paginates large responses, so wide exports are paced and time-windowed.
Sage 300
- Integration surface
- Sage 300 Web API (REST) on newer releases; .NET/COM SDK and direct SQL Server access on-prem
- Authentication
- Sage 300 user credentials (Basic auth on the Web API); database credentials for direct SQL reads
- Change detection
- Scheduled polling; batch-oriented modules with no webhook surface
- Capabilities
- read · write
How it works
How to connect Pendo to Sage 300 — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Pendo and Sage 300 with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pendo
connected
Sage 300
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Pendo and Sage 300 objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Pendo ⇄ Sage 300Customers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Pendo Sage 300Company company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Pendo and Sage 300 integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Pendo and Sage 300: authenticate both systems, choose the objects to sync (such as Pendo's Guide Events and Poll / NPS Responses), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes — Stacksync ships production-grade connectors for both Pendo and Sage 300. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Pendo: Polling - reads query the Aggregation API over event-time windows; no change-data-capture feed and no data-change webhooks. Writes go through the Metadata API on demand. On Sage 300: Scheduled polling; batch-oriented modules with no webhook surface. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Pendo side: Page Events, Guide Events, Poll / NPS Responses, Features / Pages / Guides (metadata), plus custom fields where Pendo exposes them. On the Sage 300 side: Purchase Orders, Inventory Items, AR Invoices and Receipts, AR Customers. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Pendo and Sage 300: Where Sage 300 runs operations: inventory and fulfillment metrics; Where Sage 300 is the HR system of record: workforce and cost analysis; Write-back where Sage 300 exposes writable fields: segments and scores return. Operational records from Sage 300 become measurable in Pendo, joinable with the rest of what the company tracks for supply and fulfillment reporting.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
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