Real-time
Real-time sync
Changes in Pendo or SuiteAnalytics instantly reflect in both systems. No stale data, no manual imports.
Analytics ⇄ ERP
Pendo to SuiteAnalytics integration — real-time data sync
Keep Pendo and SuiteAnalytics in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from MuleSoft
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Pendo and SuiteAnalytics
Put SuiteAnalytics's records into Pendo as live data for reporting and dashboards, without nightly exports, and send the segments and metrics Pendo computes back where SuiteAnalytics can use them.
SuiteAnalytics is a read-only source: Stacksync reads its data in real time and delivers it into Pendo, so Pendo always reflects the current state of SuiteAnalytics — without exports, scripts, or schedulers.
ERP data is some of the most requested data for analysis and some of the hardest to pull: the record types are many, the APIs are strict, and export jobs break on every upgrade. Whether SuiteAnalytics carries financials, operations, workforce data, or all three, those numbers belong in Pendo, next to the product, behavioral, and web data the team already measures.
Common use cases
- 01 Load guide-engagement events into a reporting database to measure onboarding-flow adoption against retention and expansion.
- 02 Export feature, page, and guide Events out of Pendo over event-time windows into Postgres or a warehouse so product usage joins with CRM, billing, and support data in SQL.
- 03 Give internal tools a read replica of item and inventory data without hitting SuiteScript governance limits
- 04 Join ERP data with CRM data in Postgres for quote-to-cash and revenue visibility
Common sync patterns
Write-back where SuiteAnalytics exposes writable fields: segments and scores return
Segments, scores, or metrics computed in Pendo sync onto the matching records in SuiteAnalytics, so operations act on what the analysis found.
Where SuiteAnalytics holds the books: revenue and finance dashboards from live data
Financial records from SuiteAnalytics land in Pendo as they change, so revenue, margin, and spend dashboards read current figures rather than last night's export.
Where SuiteAnalytics runs order-to-cash: customer and account analytics
Orders, invoices, and account records from SuiteAnalytics join the behavioral and usage data Pendo already tracks, so customer analysis spans activity and dollars in one view.
What you can sync between Pendo and SuiteAnalytics
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Pendo objects | SuiteAnalytics objects | How this pairing syncs | |
|---|---|---|---|
| Accounts Company/workspace records that roll visitors up to an account dimension; readable via Aggregation and a write target for custom fields (plan, ARR, health) via the Metadata API. | Account Synced with incremental and full sync per the Stacksync docs. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in the writable direction. Custom fields on either side are included in the mapping. | |
| Features / Pages / Guides (metadata) Definitions of tagged UI elements listed through the entity endpoints; read-only reference used to label and join the event streams. | Accounting Period Synced with incremental and full sync per the Stacksync docs. | Features / Pages / Guides (metadata) is specific to Pendo and Accounting Period to SuiteAnalytics — each maps to any object or custom field on the other side. | |
| Visitors End-user records with agent-collected and custom fields; queried through the Aggregation API and enriched with custom fields written back via the Metadata API. | Bin Transfer Synced with incremental and full sync per the Stacksync docs. | Visitors is specific to Pendo and Bin Transfer to SuiteAnalytics — each maps to any object or custom field on the other side. | |
| Feature Events Click/interaction events on tagged features, read-only through the Aggregation API over an event-time window and joined to the Feature definitions. | Currency Rate Synced with incremental and full sync per the Stacksync docs. | Feature Events is specific to Pendo and Currency Rate to SuiteAnalytics — each maps to any object or custom field on the other side. | |
| Page Events Page-view events for tagged pages; read-only via the Aggregation API, used for adoption and path analysis in a warehouse. | Price Level Synced with incremental and full sync per the Stacksync docs. | Page Events is specific to Pendo and Price Level to SuiteAnalytics — each maps to any object or custom field on the other side. | |
| Guide Events Guide seen/advanced/dismissed and step events for in-app walkthroughs; read-only through the Aggregation API to measure onboarding flow adoption. | Term Synced with incremental and full sync per the Stacksync docs. | Guide Events is specific to Pendo and Term to SuiteAnalytics — each maps to any object or custom field on the other side. |
How changes propagate between Pendo and SuiteAnalytics
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Pendo SuiteAnalytics Interval-based propagation
DetectionStacksync polls Pendo for changes on an incremental schedule, reading only records changed since the previous pass. Polling - reads query the Aggregation API over event-time windows.
DeliverySuiteAnalytics does not accept inbound record writes, so this direction carries requests rather than records: SuiteAnalytics's output flows back as field updates on the originating Pendo records.
SuiteAnalytics Pendo Interval-based propagation
DetectionStacksync polls SuiteAnalytics for changes on an incremental schedule, reading only records changed since the previous pass.
DeliveryEach detected change is written to Pendo through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Pendo: Pendo does not publish fixed numeric limits; it throttles heavy Aggregation queries with 429s and caps/paginates large responses, so wide exports are paced and time-windowed.
- SuiteAnalytics: Concurrency and query load are governed by the NetSuite account's Connect service allowances rather than per-request rate limits.
What ships with Pendo ⇄ SuiteAnalytics
Connect Pendo and SuiteAnalytics for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Pendo–SuiteAnalytics connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Pendo or SuiteAnalytics data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Pendo or SuiteAnalytics record.
Observability
Monitoring
Track your Pendo ⇄ SuiteAnalytics sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Pendo and SuiteAnalytics.
How the Pendo and SuiteAnalytics connectors work
Pendo
- Integration surface
- Pendo Engage API (REST) on app.pendo.io (US) / app.eu.pendo.io (EU), base path /api/v1/ - Aggregation API for reads and the Metadata API for writes
- Authentication
- Integration key sent in the x-pendo-integration-key header, generated in Subscription Settings; keys are scoped read-only or read/write, so writes require a read/write key
- Change detection
- Polling - reads query the Aggregation API over event-time windows; no change-data-capture feed and no data-change webhooks. Writes go through the Metadata API on demand.
- Capabilities
- read · write
- Rate limits
- Pendo does not publish fixed numeric limits; it throttles heavy Aggregation queries with 429s and caps/paginates large responses, so wide exports are paced and time-windowed.
SuiteAnalytics
- Integration surface
- SQL over ODBC, JDBC, and ADO.NET (SuiteAnalytics Connect)
- Authentication
- NetSuite Token-Based Authentication: create an integration record (Consumer ID + Consumer Secret), an access token (Token ID + Token Secret), a role with SuiteAnalytics Connect and SuiteAnalytics Connect - Read All
- Change detection
- Not stated in the docs
- Capabilities
- read
- Rate limits
- Concurrency and query load are governed by the NetSuite account's Connect service allowances rather than per-request rate limits
How it works
How to connect Pendo to SuiteAnalytics — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Pendo and SuiteAnalytics with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pendo
connected
SuiteAnalytics
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Pendo and SuiteAnalytics objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Pendo ⇄ SuiteAnalyticsCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Pendo SuiteAnalyticsCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Pendo and SuiteAnalytics integration FAQ
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Yes. Stacksync provides a managed, real-time integration between Pendo and SuiteAnalytics — SuiteAnalytics is a read-only source, so data flows from it into the other system: authenticate both systems, choose the objects to sync, map fields visually, and changes propagate in milliseconds — no code required.
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Common patterns for Pendo and SuiteAnalytics: Write-back where SuiteAnalytics exposes writable fields: segments and scores return; Where SuiteAnalytics holds the books: revenue and finance dashboards from live data; Where SuiteAnalytics runs order-to-cash: customer and account analytics. Segments, scores, or metrics computed in Pendo sync onto the matching records in SuiteAnalytics, so operations act on what the analysis found.
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Pendo: Pendo Engage API (REST) on app.pendo.io (US) / app.eu.pendo.io (EU), base path /api/v1/ - Aggregation API for reads and the Metadata API for writes. Authentication: Integration key sent in the x-pendo-integration-key header, generated in Subscription Settings; keys are scoped read-only or read/write, so writes require a read/write key. SuiteAnalytics: SQL over ODBC, JDBC, and ADO.NET (SuiteAnalytics Connect). Authentication: NetSuite Token-Based Authentication: create an integration record (Consumer ID + Consumer Secret), an access token (Token ID + Token Secret), a role with SuiteAnalytics Connect and SuiteAnalytics Connect - Read All. Stacksync manages authentication, retries, and rate limits on both sides.
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Pendo: Reads run through the Aggregation API (POST /api/v1/aggregation), a pipeline of a source plus transforms over feature/page/guide events, poll and NPS responses, visitors, and accounts; there is no CDC feed. SuiteAnalytics: It exposes two query schemas: the legacy NetSuite.com schema and the newer NetSuite2.com analytics data source. Stacksync's field mapping accounts for these differences between Pendo and SuiteAnalytics without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Pendo and SuiteAnalytics records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Pendo and SuiteAnalytics connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Pendo–SuiteAnalytics integration in-house.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 360 integrations available for Pendo and SuiteAnalytics.
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