Real-time
Two-way sync
Changes in Pendo or Ramp instantly reflect in both systems. No stale data, no manual imports.
Analytics ⇄ Accounting and finance
Pendo to Ramp integration — real-time, two-way sync
Keep Pendo and Ramp in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Pendo and Ramp
Feed the customers, invoices, and revenue records in Ramp into Pendo in real time, so dashboards and reports run on current numbers instead of last night's export.
Ramp holds the financial truth: who the customers are, what they were invoiced, what they paid, and what revenue landed. Pendo is where that data is turned into dashboards, reports, and metrics, but it only reflects the world as of its last load. When the connection between them is a scheduled extract or a hand-built pipeline, analysis runs a step behind the books, and the numbers on a chart rarely match the numbers in the finance system.
Stacksync keeps Transactions, Cards, Users, Departments in Ramp in sync with Poll / NPS Responses, Features / Pages / Guides (metadata), Visitors, Accounts in Pendo, field by field and in real time. A customer, invoice, or amount created or corrected in Ramp shows up in Pendo within seconds, mapped to the right record. Where Pendo keeps its own accounts or users, the flow runs both ways, so finance attributes can enrich what Pendo already tracks.
There is no middleware to build, no API rate limits to babysit, and no nightly job that leaves the morning's reporting running on yesterday's figures.
Common use cases
- 01 Two-way sync Transactions and their accounting codings with a Postgres warehouse so finance analyzes spend in SQL and pushes GL categories and memos back to Ramp.
- 02 Mirror Bills and their approval and payment state into an AP or ERP system, marking each one ready-to-sync then synced to keep both ledgers reconciled.
- 03 Export feature, page, and guide Events out of Pendo over event-time windows into Postgres or a warehouse so product usage joins with CRM, billing, and support data in SQL.
- 04 Pull NPS scores and poll responses into a database so voice-of-customer sits next to revenue, renewal, and churn signals for analysis.
Common sync patterns
Revenue alongside the rest of the data
The amounts Ramp records sit next to product, usage, or operational data in Pendo, so a single view combines what was billed with what actually happened.
Reports refresh as the books change
Instead of waiting for a scheduled load, Pendo updates the moment a figure moves in Ramp, so a dashboard opened at any point in the day is current.
Where Pendo keeps account or user records: finance attributes enrich them
Status, plan, or outstanding balance from Ramp attaches to the matching account or user in Pendo, so segments and cohorts can be cut by real financial standing.
What you can sync between Pendo and Ramp
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Pendo objects | Ramp objects | How this pairing syncs | |
|---|---|---|---|
| Guide Events Guide seen/advanced/dismissed and step events for in-app walkthroughs; read-only through the Aggregation API to measure onboarding flow adoption. | Funds (Spend Controls) Spend controls governing card usage; read and created via the funds API to enforce budgets per user, department, or program. | Guide Events is specific to Pendo and Funds (Spend Controls) to Ramp — each maps to any object or custom field on the other side. | |
| Poll / NPS Responses Survey answers and NPS scores captured in-app (pollEvents / npsEvents); read-only via the Aggregation API as voice-of-customer data. | General Ledger Accounts Chart-of-accounts entries uploaded from the ERP; accounting codings are posted back against transactions and bills. | Poll / NPS Responses is specific to Pendo and General Ledger Accounts to Ramp — each maps to any object or custom field on the other side. | |
| Features / Pages / Guides (metadata) Definitions of tagged UI elements listed through the entity endpoints; read-only reference used to label and join the event streams. | Transactions Card purchase records with merchant, amount, and state; read for spend/GL sync and written back via accounting codings and sync status. | Features / Pages / Guides (metadata) is specific to Pendo and Transactions to Ramp — each maps to any object or custom field on the other side. | |
| Visitors End-user records with agent-collected and custom fields; queried through the Aggregation API and enriched with custom fields written back via the Metadata API. | Cards Physical and virtual card records; created and managed through the API to provision or suspend cardholder spend. | Visitors is specific to Pendo and Cards to Ramp — each maps to any object or custom field on the other side. | |
| Accounts Company/workspace records that roll visitors up to an account dimension; readable via Aggregation and a write target for custom fields (plan, ARR, health) via the Metadata API. | Users Employee and cardholder records; invited, updated, and deactivated, commonly synced from an HRIS or identity provider. | Accounts is specific to Pendo and Users to Ramp — each maps to any object or custom field on the other side. | |
| Feature Events Click/interaction events on tagged features, read-only through the Aggregation API over an event-time window and joined to the Feature definitions. | Departments Org groupings for cost-center and GL allocation; pushed from an ERP/HRIS and referenced by cards and transactions. | Feature Events is specific to Pendo and Departments to Ramp — each maps to any object or custom field on the other side. |
How changes propagate between Pendo and Ramp
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Pendo Ramp Interval-based propagation
DetectionStacksync polls Pendo for changes on an incremental schedule, reading only records changed since the previous pass. Polling - reads query the Aggregation API over event-time windows.
DeliveryEach detected change is written to Ramp through its API, with automatic retries and rate-limit backoff.
Ramp Pendo Sub-second propagation
DetectionRamp notifies Stacksync of record changes through webhook events. Signed webhooks (HMAC-SHA256 X-Ramp-Signature) for bill, transaction, reimbursement, vendor, and user events.
DeliveryEach detected change is written to Pendo through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Pendo: Pendo does not publish fixed numeric limits; it throttles heavy Aggregation queries with 429s and caps/paginates large responses, so wide exports are paced and time-windowed.
- Ramp: 200 requests per 10-second rolling window per source IP; exceeding it returns 429 Too Many Requests, and requests running over 60 seconds return 504. Results use keyset pagination (follow the page.next URL / start cursor); higher limits can be requested from support.
What ships with Pendo ⇄ Ramp
Connect Pendo and Ramp for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Pendo–Ramp connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Pendo or Ramp data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Pendo or Ramp record.
Observability
Monitoring
Track your Pendo ⇄ Ramp sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Pendo and Ramp.
How the Pendo and Ramp connectors work
Pendo
- Integration surface
- Pendo Engage API (REST) on app.pendo.io (US) / app.eu.pendo.io (EU), base path /api/v1/ - Aggregation API for reads and the Metadata API for writes
- Authentication
- Integration key sent in the x-pendo-integration-key header, generated in Subscription Settings; keys are scoped read-only or read/write, so writes require a read/write key
- Change detection
- Polling - reads query the Aggregation API over event-time windows; no change-data-capture feed and no data-change webhooks. Writes go through the Metadata API on demand.
- Capabilities
- read · write
- Rate limits
- Pendo does not publish fixed numeric limits; it throttles heavy Aggregation queries with 429s and caps/paginates large responses, so wide exports are paced and time-windowed.
Ramp
- Integration surface
- REST API (Developer API v1)
- Authentication
- OAuth 2.0: exchange client_id/client_secret (HTTP Basic) at api.ramp.com/developer/v1/token for scoped bearer tokens; client_credentials grant for server-to-server and authorization_code for user-delegated access; scopes follow resource:permission (e.g. transactions:read, bills:write, accounting:write).
- Change detection
- Signed webhooks (HMAC-SHA256 X-Ramp-Signature) for bill, transaction, reimbursement, vendor, and user events; otherwise poll incrementally (synced_after on transactions, from_created_at on bills) with keyset pagination, or read the audit-logs/events feed.
- Capabilities
- read · write · webhooks
- Rate limits
- 200 requests per 10-second rolling window per source IP; exceeding it returns 429 Too Many Requests, and requests running over 60 seconds return 504. Results use keyset pagination (follow the page.next URL / start cursor); higher limits can be requested from support.
How it works
How to connect Pendo to Ramp — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Pendo and Ramp with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pendo
connected
Ramp
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Pendo and Ramp objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Pendo ⇄ RampCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Pendo RampCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Pendo and Ramp integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Pendo and Ramp: authenticate both systems, choose the objects to sync (such as Pendo's Guide Events and Poll / NPS Responses), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Pendo and Ramp records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Pendo and Ramp connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Pendo–Ramp integration in-house.
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Yes — Stacksync ships production-grade connectors for both Pendo and Ramp. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Pendo: Polling - reads query the Aggregation API over event-time windows; no change-data-capture feed and no data-change webhooks. Writes go through the Metadata API on demand. On Ramp: Signed webhooks (HMAC-SHA256 X-Ramp-Signature) for bill, transaction, reimbursement, vendor, and user events; otherwise poll incrementally (synced_after on transactions, from_created_at on bills) with keyset pagination, or read the audit-logs/events feed. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Ramp side: Transactions, Cards, Users, Departments, plus custom fields where Ramp exposes them. On the Pendo side: Poll / NPS Responses, Features / Pages / Guides (metadata), Visitors, Accounts. Stacksync auto-detects both schemas and converts types between the two systems.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
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