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Human resources ⇄ Business productivity

Jobvite to ServiceNow integration — real-time, two-way sync

Keep Jobvite and ServiceNow in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Jobvite and ServiceNow

Keep the people, teams, and status that ServiceNow and Jobvite share aligned in real time, so a hire, role change, or departure recorded in one reaches the other within seconds.

Each tool in ServiceNow keeps its own list of who can use it: users, members, or agents, along with the team they sit on and whether they are still active. Jobvite is the authoritative record of the same people as employees, with their department, manager, and employment status. When those two are connected only by manual account admin or a periodic export, the work tools drift: new hires wait days for access, team and manager changes never catch up, and people who have left keep standing accounts.

Stacksync syncs Change Requests, Problems, Service Catalog Requests, Configuration Items (CMDB) in ServiceNow with Employee, Attachment, Offer, Candidate in Jobvite bi-directionally and in real time. A person added, moved, or offboarded in Jobvite creates or updates the matching user in ServiceNow within seconds, with field-level mapping and conflict resolution in place of spreadsheets and one-off account changes. Where ServiceNow captures details of its own, such as a corrected contact or a login identity, those can flow back to Jobvite in whichever direction you configure.

Because the sync is field-level, each system keeps its own extras; only the shared facts, who a person is, which team they belong to, and whether their access should be on, are held in agreement.

Common use cases

  • 01 Keep CMDB configuration items aligned with asset inventories and cloud resource databases
  • 02 Sync sys_user records with the HR system or identity provider so assignment groups stay accurate
  • 03 Two-way sync Candidate records and their Workflow Status between Jobvite and a Postgres database so recruiting-ops teams query and update pipeline data in SQL.
  • 04 Write New Hire records into an HRIS or onboarding system the moment a candidate is marked hired, driven by Jobvite's candidate hired webhook.

Common sync patterns

One employee directory

A person's name, title, contact details, or status corrected in either system updates the other, so both sides stop maintaining separate copies of the same person.

Org and team structure kept current

Department, team, and reporting-line changes from Jobvite keep the groups, queues, or projects in ServiceNow assigned to the right people.

Where ServiceNow routes or assigns work by person: assignments follow the org

When someone changes teams or managers in Jobvite, the queues, ownership, or approvals in ServiceNow update to match, so work reaches whoever holds the role now.

What you can sync between Jobvite and ServiceNow

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Jobvite objects ServiceNow objects How this pairing syncs
Requisition (Job) Job openings created or updated through POST /job and read from GET /jobFeed; maps to opening tables in an ATS reporting warehouse. Configuration Items (CMDB) Asset and infrastructure records synced with discovery tools and asset databases. Requisition (Job) is specific to Jobvite and Configuration Items (CMDB) to ServiceNow — each maps to any object or custom field on the other side.
Application Links a candidate to one requisition with its workflow state; read for pipeline reporting and status written back through the candidate update call. Users and Groups Sys_user and group tables synced with HR systems and identity providers. Application is specific to Jobvite and Users and Groups to ServiceNow — each maps to any object or custom field on the other side.
Workflow Status The pipeline stage per application (Screen, Interview, Offer, Hired); updated through POST /candidate/updateCandidates to advance records. Tasks The base task table that incidents, changes, and requests extend. Workflow Status is specific to Jobvite and Tasks to ServiceNow — each maps to any object or custom field on the other side.
New Hire Hired-candidate records surfaced in the candidate feed and via the candidate hired webhook; commonly written into an HRIS or onboarding tool. Knowledge Articles Support content that can be mirrored to help centers or search indexes. New Hire is specific to Jobvite and Knowledge Articles to ServiceNow — each maps to any object or custom field on the other side.
Employee Employee roster pushed through POST /employee (Onboard sync), used for referral matching and internal-mobility job postings. Custom Tables Scoped or u_-prefixed tables are addressable through the same Table API as standard ones. Employee is specific to Jobvite and Custom Tables to ServiceNow — each maps to any object or custom field on the other side.
Attachment Resumes, cover letters, and files attached to a candidate; synced out to object storage or a document management system. Incidents The core ITSM ticket; commonly synced with engineering trackers and CRMs. Attachment is specific to Jobvite and Incidents to ServiceNow — each maps to any object or custom field on the other side.

How changes propagate between Jobvite and ServiceNow

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Jobvite ServiceNow Sub-second propagation

DetectionJobvite notifies Stacksync of record changes through webhook events. A candidate hired webhook, configured per customer by a Jobvite rep, POSTs to a custom URL on hire/offer-accepted events.

DeliveryEach detected change is written to ServiceNow through its API, with automatic retries and rate-limit backoff.

ServiceNow Jobvite Interval-based propagation

DetectionStacksync polls ServiceNow for changes on an incremental schedule, reading only records changed since the previous pass. Polling on sys_updated_on timestamps.

DeliveryEach detected change is written to Jobvite through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Jobvite: Roughly 15 requests per minute and 850 per hour, reset at midnight Pacific, with per-endpoint daily caps (e.g. 20,000/day candidate GET/PUT, 500/day employee sync); 429 on exceed.
  • ServiceNow: Subject to instance-level API rate limits and concurrency semaphores configured by administrators.
What ships with Jobvite ⇄ ServiceNow

Connect Jobvite and ServiceNow for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Jobvite–ServiceNow connection.

Real-time

Two-way sync

Changes in Jobvite or ServiceNow instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Jobvite or ServiceNow data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Jobvite or ServiceNow record.

Observability

Monitoring

Track your Jobvite ⇄ ServiceNow sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Jobvite and ServiceNow.

How the Jobvite and ServiceNow connectors work

Jobvite

Integration surface
REST API (JSON) with candidate, requisition (job), and employee feed endpoints under https://api.jobvite.com/{version}
Authentication
API key (api) and secret (sc) plus company ID (companyId), sent in request headers since Jobvite's April 1, 2024 move from URL-query to header-based auth. Credentials are provisioned per customer by Jobvite Support.
Change detection
A candidate hired webhook, configured per customer by a Jobvite rep, POSTs to a custom URL on hire/offer-accepted events; otherwise Stacksync polls the candidate and job feeds on a schedule and diffs results, since records carry no per-item modified-date filter.
Capabilities
read · write · webhooks
Rate limits
Roughly 15 requests per minute and 850 per hour, reset at midnight Pacific, with per-endpoint daily caps (e.g. 20,000/day candidate GET/PUT, 500/day employee sync); 429 on exceed.
Jobvite setup guide

ServiceNow

Integration surface
REST API (Table, Import Set, and Aggregate APIs); SOAP remains for legacy integrations
Authentication
OAuth 2.0 or basic authentication against the instance
Change detection
Polling on sys_updated_on timestamps; instance admins can configure outbound push through business rules or Flow Designer
Capabilities
read · write
Rate limits
Subject to instance-level API rate limits and concurrency semaphores configured by administrators
How it works

How to connect Jobvite to ServiceNow — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Jobvite and ServiceNow with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Jobvite connected
    ServiceNow connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Jobvite and ServiceNow objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Jobvite ⇄ ServiceNow
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Jobvite ServiceNow
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Jobvite and ServiceNow integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 485 integrations available for Jobvite and ServiceNow.

Popular · 8 of 485
All Jobvite integrations All ServiceNow integrations Browse all integrations
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