HubSpot and Dynamics 365 Business Central integration
Plan how HubSpot and Dynamics 365 Business Central should share data across your business. Work with Stacksync engineers on record mapping, system access, and the requirements for running the integration.
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Proposed workflow
Customer sync test
Planning example. Stacksync support for the required connection and record operations needs a technical review.
Starting eventA change involving HubSpot Company or Dynamics 365 Business Central Customers needs a defined result in the other system.
01
Start with HubSpot Company and Dynamics 365 Business Central Customers. Use the record-matching and field-ownership rules from your mapping worksheet.
02
Resolve person or company type, legal entity, business role, and any billing account before transactions.
03
Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.
What to verifyTest an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
Set up HubSpot and Dynamics 365 Business Central from Claude or ChatGPT
Connect the Stacksync MCP server to your AI assistant, then ask for the sync in plain language. You only sign in; there is no code to write and no API key to paste.
1. Add the Stacksync MCP server
Server URL
https://mcp.stacksync.com/mcp
In Claude
Open Customize → Connectors, select + Add, then Add custom connector.
Name it Stacksync and enter https://mcp.stacksync.com/mcp.
Select Connect, sign in to Stacksync and choose your workspace.
In ChatGPT
Open Settings → Apps → Advanced settings and turn on Developer mode.
Select Create app, name it Stacksync, enter https://mcp.stacksync.com/mcp and choose OAuth.
Sign in to Stacksync, then enable Stacksync from the tools menu in a chat.
Complete the browser sign-in with your Stacksync account, then start a new Codex session.
Claude Code
claude mcp add --transport http stacksync https://mcp.stacksync.com/mcp
Open Claude Code, run /mcp, select stacksync and complete the browser sign-in.
Then ask: “List my Stacksync workspaces.” Sign-in connects your assistant; it does not create a sync yet.
Claude Code, Codex, Cursor, VS Code, Windsurf, Gemini CLI and other assistants: setup steps in the docs.
2. Ask your assistant
Create a sync between my HubSpot and Dynamics 365 Business Central.
Also from the same chat
You can also ask for workflows and AI agents (Genies) that use HubSpot and Dynamics 365 Business Central. The assistant checks what each app supports, for example:
“Build a workflow that messages our team in Slack when a HubSpot record changes.”
“Create a Genie that answers questions about our Dynamics 365 Business Central data in Slack.”
What happens next
Signs you in with your Stacksync login (OAuth). No API key is pasted into the chat.
Gives you a secure sign-in link for each app it connects; you open it and sign in to that app.
Builds the sync with your permissions in Stacksync, nothing more. Turn on Ask before every change in the MCP settings to approve each change first.
New to Stacksync? Create an account first, then sign in from your assistant.
Proposed record relationships
Records to connect
Use these examples to define record matching and field ownership for your technical review.
Dynamics 365 Business Central recordCustomersProposed record; confirm Stacksync object support.
Record matchingDetermine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient.
Field ownershipSeparate the customer relationship from contact details, billing authority, and consent. Choose an owner for each field after identifying whether the customer is a person or company.
Dynamics 365 Business Central recordCustomersProposed record; confirm Stacksync object support.
Record matchingDetermine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient.
Field ownershipSeparate the customer relationship from contact details, billing authority, and consent. Choose an owner for each field after identifying whether the customer is a person or company.
Dynamics 365 Business Central recordSales InvoicesProposed record; confirm Stacksync object support.
Record matchingRetain the invoice ID, issuer/legal entity, and original order reference; invoice numbers alone may overlap.
Field ownershipThe financial system owns posting and accounting treatment. A posted invoice may need a credit or adjustment process instead of an overwrite.
These relationships do not establish connector availability. Review the required connection and record operations with Stacksync.
Record coverage to review
Use documented coverage where available. Catalog record types are starting points for review and do not confirm Stacksync support.
HubSpot
Read and write support varies by record
Record types covered in the setup guide
Record types
Coverage and requirements
Contact
Company
Deal
Line Item
Product
Ticket
Quote
Goal
Owner
Pipeline
Stages
Audit
Subscriptions
HubDB
Forms
Calls
Communications
Emails
Meetings
Notes
Post Mail
Tasks
Marketing Emails
Invoices
Attachments
Custom objects (all)
Associations
Users
Services
Listings
Courses
Appointments
Commerce Payments
Email Events
Property History
Supported. Confirm field permissions and sync direction.
Campaigns
Coming soon. Confirm field permissions and sync direction.
Feedback Submissions
Not supported. Confirm field permissions and sync direction.
Confirm Stacksync support and account requirements for undocumented connections. Interface information alone does not establish connector availability.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Review setup, record relationships, testing, and recovery for your implementation.
Authentication, permissions and API limits
Connection requirements and limits
HubSpot
Integration interface
REST API (CRM v3)
Authentication
OAuth (choose HubSpot account and authorize Stacksync); requires a HubSpot 'Super Admin' to grant access; optional "Grant access to sensitive fields" checkbox for sensitive/highly sensitive fields
Change detection
Record updates and association changes need separate validation. Association detection uses full scans unless Associations CDC Boost is configured for an eligible account.
Read access
Available for supported records
Write access
Available for supported records
Setup requirements
Have a HubSpot Super Admin authorize Stacksync through the account connection flow.
Include association tables when relationships between records are needed. Configure Associations CDC Boost separately when eligible.
Limitations to check
Custom objects require an eligible HubSpot plan. Custom id properties that collide with native record IDs are excluded from sync.
Associations CDC Boost requires setup and is unavailable on Free and Starter accounts; association timing can differ from ordinary records.
REST API built on OData v4 (standard API v2.0), extensible with custom API pages in AL
Authentication
Confirm the credentials, API plan, and permissions required for Dynamics 365 Business Central.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync
Setup requirements
Identify the Dynamics 365 Business Central account, edition, environment, and business objects the integration must access.
Confirm a Stacksync connector or implementation path for Dynamics 365 Business Central, including read/write support, authentication, and initial-load limits.
Limitations to check
Confirm Stacksync support for Dynamics 365 Business Central and the record types your workflow needs.
Review write-back, deletion handling, update timing, and account limits with the integration team.
Prepare HubSpot and Dynamics 365 Business Central access
Set up both accounts before testing the mapping. Use test records where available, and identify the account administrator who can approve access and help resolve setup errors.
HubSpot setup checklist
Have a HubSpot Super Admin authorize Stacksync through the account connection flow.
Include association tables when relationships between records are needed. Configure Associations CDC Boost separately when eligible.
Identify the Dynamics 365 Business Central account, edition, environment, and business objects the integration must access.
Confirm a Stacksync connector or implementation path for Dynamics 365 Business Central, including read/write support, authentication, and initial-load limits.
Prepare to go live
Record the fields each system can update, the first-load cutoff, both record IDs, the expected update delay, and who handles errors. Complete the tests before production before expanding to more records.
Use these data-model references to describe the records your connection needs. They are planning examples; connector availability and supported operations must be established before implementation.
Before linking HubSpot Company to Dynamics 365 Business Central Customers, check whether the customer is an individual or a company. Match the correct record type in each system.
Planning example. Stacksync support for the required connection and record operations needs a technical review.
HubSpot
Documented record · Supported
Dynamics 365 Business Central
Object support to establish
Record identity
Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient.
Field ownership
Separate the customer relationship from contact details, billing authority, and consent. Choose an owner for each field after identifying whether the customer is a person or company.
Fields to include
Source customer ID
Person/company classification
Legal entity or business unit
Destination identity reference
Record dependencies
Resolve person or company type, legal entity, business role, and any billing account before transactions.
Validation
Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
Recovery
Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.
Before linking HubSpot Contact to Dynamics 365 Business Central Customers, check whether the customer is an individual or a company. Match the correct record type in each system.
Planning example. Stacksync support for the required connection and record operations needs a technical review.
HubSpot
Documented record · Supported
Dynamics 365 Business Central
Object support to establish
Record identity
Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient.
Field ownership
Separate the customer relationship from contact details, billing authority, and consent. Choose an owner for each field after identifying whether the customer is a person or company.
Fields to include
Source customer ID
Person/company classification
Legal entity or business unit
Destination identity reference
Record dependencies
Resolve person or company type, legal entity, business role, and any billing account before transactions.
Validation
Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
Recovery
Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.
Approved sales handoff: HubSpot Deal provides context for Dynamics 365 Business Central Sales Orders. These are related records, not equivalent entities.
Planning example. Stacksync support for the required connection and record operations needs a technical review.
HubSpot
Documented record · Supported
Dynamics 365 Business Central
Object support to establish
Record identity
Link the originating deal ID to a newly assigned order ID; do not reuse the deal ID as an order number.
Field ownership
Define the approval event and the customer/product data required to create an order. A sales stage alone must not authorize every order.
Fields to include
Source record reference
Destination record reference
Approved handoff state
Duplicate-detection key
Record dependencies
Map the customer and sales pipeline before the opportunity; map stage values deliberately.
Validation
Repeat the approved handoff and verify that it locates the existing order; test a reopened deal without silently cancelling fulfillment.
Recovery
Suspend downstream creation for a rejected deal and review whether an order already exists before retrying.
Order-to-invoice handoff: Dynamics 365 Business Central Sales Orders provides context for HubSpot Invoices. These are related records, not equivalent entities.
Planning example. Stacksync support for the required connection and record operations needs a technical review.
HubSpot
Documented record · Supported
Dynamics 365 Business Central
Object support to establish
Record identity
Link order and line IDs to invoice and line IDs; allow partial invoicing and multiple invoices per order.
Field ownership
Finance owns invoice posting; the order system supplies the approved commercial context.
Fields to include
Source record reference
Destination record reference
Approved handoff state
Duplicate-detection key
Record dependencies
Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
Validation
Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.
Recovery
Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.
Choose a method around one example record and the update your business needs. Use Company / Customers to review record matching and confirm Stacksync support for the required operations. Compare ongoing sync, a custom workflow, and a scheduled export against that requirement.
Stacksync managed sync
Best fit
Review compatibility with a Stacksync engineer using an example of the records and updates you need.
Operating responsibility
Fits ongoing record synchronization when the required operations are supported. Add workflow steps for approvals or business actions that go beyond copying fields.
Before you choose
Check record matching: Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient. Verify field coverage, deletion handling, and how changes are detected.
Native vendor integration
Best fit
A vendor-built integration may fit if it supports your HubSpot and Dynamics 365 Business Central record types.
Operating responsibility
Can reduce setup for a supported workflow. You may need another method for records or business steps it does not cover.
Before you choose
First check whether either vendor offers this integration. If available, verify Company / Customers, update direction, account tier, and related-record handling.
Custom API or workflow
Best fit
Consider explicit orchestration for the Deal / Sales Orders handoff.
Operating responsibility
Provides control over business steps; the team owns credentials, version changes, error queues, and reconciliation.
Before you choose
Verify endpoint permissions, pagination, quotas, duplicate detection, and failure recovery. Separate reading history from actions that send messages, grant access, or post transactions.
File or scheduled snapshot
Best fit
Consider for a one-time HubSpot / Dynamics 365 Business Central migration or a reporting need with an explicit freshness window.
Operating responsibility
Can simplify a bounded transfer; later changes and deletion history require another extraction or a separately designed incremental process.
Before you choose
Record the extraction cutoff, source IDs, encoding, date/number formats, and reconciliation totals.
Workflow scenarios and expected results
Customer sync test
Planning example. Stacksync support for the required connection and record operations needs a technical review.
Starting event: A change to the selected Company or Customers record needs a defined result in the other system.
Start with HubSpot Company and Dynamics 365 Business Central Customers. Use the record-matching and field-ownership rules from your mapping worksheet.
Resolve person or company type, legal entity, business role, and any billing account before transactions.
Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.
Expected result: Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
If it fails: Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.
Customer sync test
Planning example. Stacksync support for the required connection and record operations needs a technical review.
Starting event: A change to the selected Contact or Customers record needs a defined result in the other system.
Start with HubSpot Contact and Dynamics 365 Business Central Customers. Use the record-matching and field-ownership rules from your mapping worksheet.
Resolve person or company type, legal entity, business role, and any billing account before transactions.
Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.
Expected result: Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
If it fails: Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.
Customer invoice sync test
Planning example. Stacksync support for the required connection and record operations needs a technical review.
Starting event: A change to the selected Invoices or Sales Invoices record needs a defined result in the other system.
Start with HubSpot Invoices and Dynamics 365 Business Central Sales Invoices. Use the record-matching and field-ownership rules from your mapping worksheet.
Resolve the customer or supplier, account codes, tax, currency, and accounting period before posting.
Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.
Expected result: Test a posted invoice, a partial payment, tax rounding, and a closed accounting period. Compare financial totals within the same entity and currency.
If it fails: Determine whether a transaction posted before retrying. Follow the approved adjustment process for posted records.
Reconcile Dynamics 365 Business Central business records with HubSpot
This is an evaluation scenario; connector and operation support require confirmation.
Starting event: A finance-owned record in Dynamics 365 Business Central needs operational visibility through Contact or Company.
Select Customers or Vendors with the correct legal entity, period, and currency.
Define a reporting relationship in HubSpot; do not equate customer records, ledger accounts, and posted transactions.
Decide whether the process only reports a financial state or requests an approved accounting action, and maintain a separate transaction ID for each action.
Expected result: Totals reconcile within the same entity/currency/window; a repeated handoff creates no duplicate financial transaction.
If it fails: Verify posting and settlement state before retrying. Use the approved adjustment path for already-posted transactions.
Initial load and acceptance testing
Keep both record IDs with the expected and actual result. Reconcile the same filters and time window in each system.
Company / Customers
Test case
Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
Expected result
The expected customer relationship is preserved with no duplicate action or unintended write.
Contact / Customers
Test case
Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
Expected result
The expected customer relationship is preserved with no duplicate action or unintended write.
Invoices / Sales Invoices
Test case
Test a posted invoice, a partial payment, tax rounding, and a closed accounting period. Compare financial totals within the same entity and currency.
Expected result
The expected customer invoice relationship is preserved with no duplicate action or unintended write.
Deal / Sales Orders
Test case
Repeat the approved handoff and verify that it locates the existing order; test a reopened deal without silently cancelling fulfillment.
Expected result
The expected deal or opportunity relationship is preserved with no duplicate action or unintended write.
Direction and permissions
Test case
Bring an example source record and the intended destination operation to the compatibility review. Confirm the supported route before granting write access.
Expected result
Only an approved, supported direction and permitted fields are written.
Freshness and reconciliation
Test case
Measure source and destination times for the selected records under normal load and a burst. Reconcile IDs and values using the same filters and cutoff.
Expected result
The process meets its agreed freshness target and reconciliation has no unexplained differences.
Failed updates, retries and recovery
Start with the failed record and the destination error, then inspect the source value, field requirements, and access.
Rejected or repeated customer change
Investigate
Inspect HubSpot Company and Dynamics 365 Business Central Customers, their IDs, and the destination error.
Next action
Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.
Rejected or repeated customer change
Investigate
Inspect HubSpot Contact and Dynamics 365 Business Central Customers, their IDs, and the destination error.
Next action
Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.
Rejected or repeated customer invoice change
Investigate
Inspect HubSpot Invoices and Dynamics 365 Business Central Sales Invoices, their IDs, and the destination error.
Next action
Determine whether a transaction posted before retrying. Follow the approved adjustment process for posted records.
A record type or update is unavailable
Investigate
Check the HubSpot and Dynamics 365 Business Central connector guides, account permissions, and any operations marked On Request.
Next action
Ask the integration team to confirm a supported way to handle that record. Verify whether it needs connector configuration or a separate workflow step.
Source and destination disagree after a retry
Investigate
Compare current source values, destination validation, identity mappings, and any side effects already completed.
Next action
Stacksync issue retry reads the current source state. Decide the intended state before retrying or reverting; reconcile downstream effects separately.
How updates move between HubSpot and Dynamics 365 Business Central
See how each system detects changes and which updates the other system can receive.
Each direction has its own permissions and record requirements.
HubSpot → Dynamics 365 Business Central Direction requires confirmation
Detect changesRecord updates and association changes need separate validation. Association detection uses full scans unless Associations CDC Boost is configured for an eligible account.
Apply updatesConfirm that Stacksync can create or update the records you need in Dynamics 365 Business Central.
Dynamics 365 Business Central → HubSpot Direction requires confirmation
Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.
Apply updatesConfirm that Stacksync can create or update the records you need in HubSpot.
Update timing and record limits
Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.
Associations CDC Boost requires setup and is unavailable on Free and Starter accounts; association timing can differ from ordinary records.
Review write-back, deletion handling, update timing, and account limits with the integration team.
FAQ
HubSpot and Dynamics 365 Business Central integration FAQ
Explore a HubSpot and Dynamics 365 Business Central integration with a Stacksync engineer. Stacksync support for Dynamics 365 Business Central is not established by the connector documentation reviewed for this page. Start with one record and the update your business needs to identify an implementation path.
Confirm two-way support with Stacksync for the records and fields you need in both systems. Access to a vendor API does not confirm that its Stacksync connector supports write-back.
Prepare both accounts, the selected object schemas, stable source and destination IDs, and the expected outcome. Have a HubSpot Super Admin authorize Stacksync through the account connection flow. Identify the Dynamics 365 Business Central account, edition, environment, and business objects the integration must access. Use the pair worksheet to record ownership and acceptance criteria.
Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.
No. Stacksync documents that pre-existing duplicates are not merged automatically when two-way sync begins. Review the initial dataset and matching plan before enabling it; an empty destination can simplify the first load.
Start with one business entity and a stable record ID. Map a small set of editable fields with compatible types, test required values and relationships, then expand after the pilot passes.
Check the destination error, field constraints, permissions, and current source value. The Stacksync issues dashboard supports retry and revert; retry reads current source values, so verify the intended record state before acting.
Use the current Stacksync pricing page and confirm the supported implementation with the team. Scope the required objects, record volume, update frequency, initial load, and support needs when comparing a managed connector with native or custom development.
Start by reviewing Company in HubSpot and Customers in Dynamics 365 Business Central. Check how these records relate in your workflow, then confirm the actual fields and supported operations. Test record matching and one failed or repeated update before adding more records.
Choose a method around one example record and the update your business needs. Use Company / Customers to review record matching and confirm Stacksync support for the required operations. Compare ongoing sync, a custom workflow, and a scheduled export against that requirement.
Review documented support, sync direction, and setup requirements on each pair page. Search all 539 integrations
listed for HubSpot and Dynamics 365 Business Central.