Real-time
Two-way sync
Changes in Gorgias or Stripe instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ Accounting and finance
Gorgias to Stripe integration — real-time, two-way sync
Keep Gorgias and Stripe in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Gorgias and Stripe
Sync customers, invoices, and payment status between Stripe and Gorgias in real time, so sales sees the money and finance sees the relationship.
Finance and sales describe the same customers in different systems. Gorgias knows the relationship: who the contacts are and what is in motion with the account. Stripe knows the money: what was invoiced, what was paid, what is overdue. When the two are connected only by exports, each side works partly blind.
Stacksync links Products, Prices, Refunds, Disputes in Stripe to Events, Custom fields, Tickets, Messages in Gorgias with bi-directional, real-time sync. New customers, updated billing details, invoice status, and payment activity move in whichever direction you configure, field by field, with conflicts resolved by rules you set. The result is one version of each customer, visible from both sides.
Common use cases
- 01 Sync customers, subscriptions, and payment status into the CRM so sales and support see billing state on the account record
- 02 Reconcile invoices, payouts, and balance transactions into a warehouse or ERP for month-end close
- 03 Sync Gorgias customers and tickets into a warehouse or CRM so support volume can be analyzed alongside order and LTV data.
- 04 Push order, subscription, and shipping data from a production database into Gorgias customer profiles so agents see context without switching tools.
Common sync patterns
Collections with context
Finance sees the account owner and relationship history from Gorgias when chasing a balance, and sales sees that the chase is happening.
Where Gorgias tracks deals: closed-won creates the finance record
A won opportunity creates or updates the customer in Stripe with the right billing details, so invoicing starts without re-keying.
Payment status on the account
Invoice and payment status from Stripe appears on the account in Gorgias, so reps see overdue balances before they promise the next order.
What you can sync between Gorgias and Stripe
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Gorgias objects | Stripe objects | How this pairing syncs | |
|---|---|---|---|
| Customers Unified shopper profiles that merge identities across connected stores. | Customers The billing identity most teams match against CRM accounts and contacts. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Events Activity records useful for auditing what happened on a ticket. | Events The change log; each state change is an Event retrievable via the API. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Messages Individual inbound and outbound messages attached to a ticket. | Disputes Chargebacks that support and finance teams track in their own tools. | Messages is specific to Gorgias and Disputes to Stripe — each maps to any object or custom field on the other side. | |
| Users (agents) Support staff records used for assignment and workload reporting. | Payouts Bank transfers reconciled against balance transactions during close. | Users (agents) is specific to Gorgias and Payouts to Stripe — each maps to any object or custom field on the other side. | |
| Tags Categorize tickets for routing and downstream analytics. | Balance Transactions The ledger entries behind every money movement, the basis for reconciliation. | Tags is specific to Gorgias and Balance Transactions to Stripe — each maps to any object or custom field on the other side. | |
| Satisfaction surveys CSAT responses synced out for support quality reporting. | PaymentIntents The lifecycle record of a payment attempt, from creation to success or failure. | Satisfaction surveys is specific to Gorgias and PaymentIntents to Stripe — each maps to any object or custom field on the other side. |
How changes propagate between Gorgias and Stripe
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Gorgias Stripe Sub-second propagation
DetectionGorgias notifies Stacksync of record changes through webhook events. Webhooks for ticket and message events, supplemented by polling with updated-at cursors.
DeliveryEach detected change is written to Stripe through its API, with automatic retries and rate-limit backoff.
Stripe Gorgias Sub-second propagation
DetectionStripe notifies Stacksync of record changes through webhook events. Webhooks backed by the Events API.
DeliveryEach detected change is written to Gorgias through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Gorgias: Subject to the platform's API rate limits, which vary by plan.
- Stripe: Subject to documented per-mode request rate limits; idempotency keys make retries safe.
What ships with Gorgias ⇄ Stripe
Connect Gorgias and Stripe for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gorgias–Stripe connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Gorgias or Stripe data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Gorgias or Stripe record.
Observability
Monitoring
Track your Gorgias ⇄ Stripe sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Gorgias and Stripe.
How the Gorgias and Stripe connectors work
Gorgias
- Integration surface
- REST API
- Authentication
- API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
- Change detection
- Webhooks for ticket and message events, supplemented by polling with updated-at cursors
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits, which vary by plan.
Stripe
- Integration surface
- REST API
- Authentication
- API keys (secret and restricted keys); OAuth 2.0 for Stripe Connect platforms
- Change detection
- Webhooks backed by the Events API; /v1/events supports replay and backfill
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to documented per-mode request rate limits; idempotency keys make retries safe
How it works
How to connect Gorgias to Stripe — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Gorgias and Stripe with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Gorgias
connected
Stripe
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Gorgias and Stripe objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Gorgias ⇄ StripeCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Gorgias StripeCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Gorgias and Stripe integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Gorgias and Stripe: authenticate both systems, choose the objects to sync (such as Gorgias's Customers and Events), map fields visually, and changes propagate both ways in milliseconds — no code required.
-
Stripe: Monetary amounts are integers in minor units (for example cents), which mapping logic must convert for human-readable targets. Gorgias: Tickets aggregate messages from email, live chat, SMS, and social channels into a single object, so one synced record covers the full conversation. Stacksync's field mapping accounts for these differences between Gorgias and Stripe without custom code.
-
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Gorgias and Stripe records are not retained after a sync operation.
-
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Gorgias and Stripe connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Gorgias–Stripe integration in-house.
-
Yes — Stacksync ships production-grade connectors for both Gorgias and Stripe. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
-
Change detection on Gorgias: Webhooks for ticket and message events, supplemented by polling with updated-at cursors. On Stripe: Webhooks backed by the Events API; /v1/events supports replay and backfill. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 511 integrations available for Gorgias and Stripe.
Popular · 6 of 511
-
Gorgias ⇄ QuickBooks -
Gorgias ⇄ Coupa -
Gorgias ⇄ Zuora -
Stripe ⇄ Gong -
Stripe ⇄ Salesforce -
Stripe ⇄ HubSpot
No integrations match .
