Real-time
Two-way sync
Changes in Gorgias or Snapfulfil instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ ERP
Gorgias to Snapfulfil integration — real-time, two-way sync
Keep Gorgias and Snapfulfil in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Gorgias and Snapfulfil
Close the gap between front office and back office: Gorgias and Snapfulfil share customers and status in real time, in both directions.
Gorgias holds the customer relationship; Snapfulfil runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Customers, Users (agents), Tags, Satisfaction surveys in Gorgias with Sales orders, Purchase orders / ASNs, Items (SKUs), Inventory balances in Snapfulfil field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- 01 Keep customer records consistent between Gorgias and marketing platforms so support interactions inform campaigns.
- 02 Sync Gorgias customers and tickets into a warehouse or CRM so support volume can be analyzed alongside order and LTV data.
- 03 Mirror fulfillment activity into a database for operational reporting outside the WMS
- 04 Push sales orders from an ERP or e-commerce platform into Snapfulfil for fulfillment without file drops
Common sync patterns
Where Snapfulfil is the finance system of record: money status on the account
Invoice and payment state from Snapfulfil shows on the account in Gorgias, so reps see balances before promising the next order.
One customer master
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
Where Snapfulfil manages people and org data: keep Gorgias aligned
Owners, territories, and org structure informed by Snapfulfil stay current in Gorgias.
What you can sync between Gorgias and Snapfulfil
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Gorgias objects | Snapfulfil objects | How this pairing syncs | |
|---|---|---|---|
| Customers Unified shopper profiles that merge identities across connected stores. | Warehouse locations Bin and zone structure referenced by stock and movement records. | Customers is specific to Gorgias and Warehouse locations to Snapfulfil — each maps to any object or custom field on the other side. | |
| Users (agents) Support staff records used for assignment and workload reporting. | Returns Inbound customer returns processed back into stock or quarantine. | Users (agents) is specific to Gorgias and Returns to Snapfulfil — each maps to any object or custom field on the other side. | |
| Tags Categorize tickets for routing and downstream analytics. | Sales orders Orders pushed into the WMS for picking, packing, and dispatch. | Tags is specific to Gorgias and Sales orders to Snapfulfil — each maps to any object or custom field on the other side. | |
| Satisfaction surveys CSAT responses synced out for support quality reporting. | Purchase orders / ASNs Inbound expectations that drive receiving and putaway. | Satisfaction surveys is specific to Gorgias and Purchase orders / ASNs to Snapfulfil — each maps to any object or custom field on the other side. | |
| Events Activity records useful for auditing what happened on a ticket. | Items (SKUs) The item master, usually sourced from the ERP or storefront. | Events is specific to Gorgias and Items (SKUs) to Snapfulfil — each maps to any object or custom field on the other side. | |
| Custom fields Extend tickets with brand-specific attributes. | Inventory balances On-hand and allocated stock, read back to keep the ERP and selling channels accurate. | Custom fields is specific to Gorgias and Inventory balances to Snapfulfil — each maps to any object or custom field on the other side. |
How changes propagate between Gorgias and Snapfulfil
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Gorgias Snapfulfil Sub-second propagation
DetectionGorgias notifies Stacksync of record changes through webhook events. Webhooks for ticket and message events, supplemented by polling with updated-at cursors.
DeliveryEach detected change is written to Snapfulfil through its API, with automatic retries and rate-limit backoff.
Snapfulfil Gorgias Interval-based propagation
DetectionStacksync polls Snapfulfil for changes on an incremental schedule, reading only records changed since the previous pass. Polling, subject to the platform's API rate limits.
DeliveryEach detected change is written to Gorgias through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Gorgias: Subject to the platform's API rate limits, which vary by plan.
- Snapfulfil: Specific quotas are not publicly standardized; treat throughput as instance-dependent.
What ships with Gorgias ⇄ Snapfulfil
Connect Gorgias and Snapfulfil for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gorgias–Snapfulfil connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Gorgias or Snapfulfil data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Gorgias or Snapfulfil record.
Observability
Monitoring
Track your Gorgias ⇄ Snapfulfil sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Gorgias and Snapfulfil.
How the Gorgias and Snapfulfil connectors work
Gorgias
- Integration surface
- REST API
- Authentication
- API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
- Change detection
- Webhooks for ticket and message events, supplemented by polling with updated-at cursors
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits, which vary by plan.
Snapfulfil
- Integration surface
- REST-style web service API
- Authentication
- API credentials issued for the warehouse instance
- Change detection
- Polling, subject to the platform's API rate limits
- Capabilities
- read · write
- Rate limits
- Specific quotas are not publicly standardized; treat throughput as instance-dependent
How it works
How to connect Gorgias to Snapfulfil — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Gorgias and Snapfulfil with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Gorgias
connected
Snapfulfil
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Gorgias and Snapfulfil objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Gorgias ⇄ SnapfulfilCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Gorgias SnapfulfilCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Gorgias and Snapfulfil integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Gorgias and Snapfulfil: authenticate both systems, choose the objects to sync (such as Gorgias's Customers and Users (agents)), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Common patterns for Gorgias and Snapfulfil: Where Snapfulfil is the finance system of record: money status on the account; One customer master; Where Snapfulfil manages people and org data: keep Gorgias aligned. Invoice and payment state from Snapfulfil shows on the account in Gorgias, so reps see balances before promising the next order.
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Gorgias: REST API. Authentication: API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps. Snapfulfil: REST-style web service API. Authentication: API credentials issued for the warehouse instance. Stacksync manages authentication, retries, and rate limits on both sides.
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Gorgias: Customer profiles are ecommerce-aware and consolidate identities across connected storefronts such as Shopify. Snapfulfil: Its data model follows the warehouse order lifecycle (receive, putaway, pick, pack, ship), so integrations center on orders, stock, and shipments. Stacksync's field mapping accounts for these differences between Gorgias and Snapfulfil without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Gorgias and Snapfulfil records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Gorgias and Snapfulfil connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Gorgias–Snapfulfil integration in-house.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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