Real-time
Two-way sync
Changes in Gorgias or Infor CloudSuite instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ ERP
Gorgias to Infor CloudSuite integration — real-time, two-way sync
Keep Gorgias and Infor CloudSuite in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from Mulesoft
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Gorgias and Infor CloudSuite
Close the gap between front office and back office: Gorgias and Infor CloudSuite share customers and status in real time, in both directions.
Gorgias holds the customer relationship; Infor CloudSuite runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Customers, Users (agents), Tags, Satisfaction surveys in Gorgias with Customers, Suppliers / vendors, Sales orders, Purchase orders in Infor CloudSuite field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- Sync Gorgias customers and tickets into a warehouse or CRM so support volume can be analyzed alongside order and LTV data.
- Push order, subscription, and shipping data from a production database into Gorgias customer profiles so agents see context without switching tools.
- Replicate ERP data into a warehouse for reporting without building custom ION integrations.
- Keep supplier and purchase order data aligned with procurement and AP automation tools.
Where Infor CloudSuite handles order-to-cash: closed-won flows through
A deal won in Gorgias creates or updates the customer in Infor CloudSuite with clean data, so fulfillment and invoicing start without re-entry.
Where Infor CloudSuite is the finance system of record: money status on the account
Invoice and payment state from Infor CloudSuite shows on the account in Gorgias, so reps see balances before promising the next order.
One customer master
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
What you can sync between Gorgias and Infor CloudSuite
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Gorgias objects | Infor CloudSuite objects | |
|---|---|---|
| Tickets The central support object, aggregating a conversation across channels. | Items Product and material masters synced to commerce, CRM, and planning tools. | |
| Messages Individual inbound and outbound messages attached to a ticket. | Customers Account masters matched against CRM records in two-way syncs. | |
| Customers Unified shopper profiles that merge identities across connected stores. | Suppliers / vendors Procurement counterparties synced with sourcing and AP tools. | |
| Users (agents) Support staff records used for assignment and workload reporting. | Sales orders Demand-side documents synced in from commerce channels and out for fulfillment visibility. | |
| Tags Categorize tickets for routing and downstream analytics. | Purchase orders Supply-side documents shared with procurement and supplier portals. | |
| Satisfaction surveys CSAT responses synced out for support quality reporting. | Invoices Billing documents synced to finance and reporting systems. |
What ships with Gorgias ⇄ Infor CloudSuite
Connect Gorgias and Infor CloudSuite for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gorgias–Infor CloudSuite connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Gorgias or Infor CloudSuite data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Gorgias or Infor CloudSuite record.
Observability
Monitoring
Track your Gorgias ⇄ Infor CloudSuite sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Gorgias and Infor CloudSuite.
How the Gorgias and Infor CloudSuite connectors work
Gorgias
- Integration surface
- REST API
- Authentication
- API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
- Change detection
- Webhooks for ticket and message events, supplemented by polling with updated-at cursors
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits, which vary by plan.
Infor CloudSuite
- Integration surface
- REST APIs exposed through the Infor ION API gateway; integration payloads are standardized as Business Object Documents (BODs)
- Authentication
- OAuth 2.0 via Infor OS / ION API credentials
- Change detection
- Event-style BOD publications through Infor ION where configured; otherwise polling
- Capabilities
- read · write
- Rate limits
- Subject to the ION API gateway's rate limiting policies for the tenant.
How it works
How to connect Gorgias to Infor CloudSuite — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Gorgias and Infor CloudSuite with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Gorgias
connected
Infor CloudSuite
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Gorgias and Infor CloudSuite objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Gorgias ⇄ Infor CloudSuiteCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Gorgias Infor CloudSuiteCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Gorgias and Infor CloudSuite integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Gorgias and Infor CloudSuite: authenticate both systems, choose the objects to sync (such as Gorgias's Tickets and Messages), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Gorgias and Infor CloudSuite connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Gorgias–Infor CloudSuite integration in-house.
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Yes — Stacksync ships production-grade connectors for both Gorgias and Infor CloudSuite. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Gorgias: Webhooks for ticket and message events, supplemented by polling with updated-at cursors. On Infor CloudSuite: Event-style BOD publications through Infor ION where configured; otherwise polling. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Gorgias side: Customers, Users (agents), Tags, Satisfaction surveys, plus custom fields where Gorgias exposes them. On the Infor CloudSuite side: Customers, Suppliers / vendors, Sales orders, Purchase orders. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Gorgias and Infor CloudSuite.
Popular · 8 of 386
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Gorgias ⇄ Extensiv (3PL Central) -
Gorgias ⇄ Fishbowl Manufacturing -
Gorgias ⇄ Global Shop Solutions - Gorgias ⇄ Infor LN
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Infor CloudSuite ⇄ Kommo -
Infor CloudSuite ⇄ Kustomer -
Infor CloudSuite ⇄ Nimble -
Infor CloudSuite ⇄ Nutshell
No integrations match .
