Real-time
Two-way sync
Changes in Gorgias or Hyperline instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ Accounting and finance
Gorgias to Hyperline integration — real-time, two-way sync
Keep Gorgias and Hyperline in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from MuleSoft
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Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
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Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Gorgias and Hyperline
Sync customers, invoices, and payment status between Hyperline and Gorgias in real time, so sales sees the money and finance sees the relationship.
Finance and sales describe the same customers in different systems. Gorgias knows the relationship: who the contacts are and what is in motion with the account. Hyperline knows the money: what was invoiced, what was paid, what is overdue. When the two are connected only by exports, each side works partly blind.
Stacksync links Credit notes, Customers, Subscriptions, Products / prices in Hyperline to Messages, Customers, Users (agents), Tags in Gorgias with bi-directional, real-time sync. New customers, updated billing details, invoice status, and payment activity move in whichever direction you configure, field by field, with conflicts resolved by rules you set. The result is one version of each customer, visible from both sides.
Common use cases
- 01 Sync Hyperline customers and subscription status into a CRM so sales and success teams see billing state on the account record.
- 02 Push metered usage events from a product database into Hyperline to drive usage-based invoicing.
- 03 Route high-value or churn-risk customers to priority queues by writing scores from a data warehouse into ticket or customer fields.
- 04 Sync ticket tags and CSAT results to analytics tools for support quality reporting.
Common sync patterns
Where Gorgias tracks deals: closed-won creates the finance record
A won opportunity creates or updates the customer in Hyperline with the right billing details, so invoicing starts without re-keying.
Payment status on the account
Invoice and payment status from Hyperline appears on the account in Gorgias, so reps see overdue balances before they promise the next order.
Billing detail changes flow back
When a contact or address is corrected in Gorgias, Hyperline gets the update before the next invoice goes out.
What you can sync between Gorgias and Hyperline
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Gorgias objects | Hyperline objects | How this pairing syncs | |
|---|---|---|---|
| Customers Unified shopper profiles that merge identities across connected stores. | Customers Billing accounts that syncs match against CRM and product records. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Events Activity records useful for auditing what happened on a ticket. | Billable events Metered consumption events ingested to drive usage-based charges. | Events is specific to Gorgias and Billable events to Hyperline — each maps to any object or custom field on the other side. | |
| Custom fields Extend tickets with brand-specific attributes. | Credit notes Adjustments and refunds synced for accurate revenue reporting. | Custom fields is specific to Gorgias and Credit notes to Hyperline — each maps to any object or custom field on the other side. | |
| Tickets The central support object, aggregating a conversation across channels. | Subscriptions Active plans and their lifecycle state, synced to show billing status elsewhere. | Tickets is specific to Gorgias and Subscriptions to Hyperline — each maps to any object or custom field on the other side. | |
| Messages Individual inbound and outbound messages attached to a ticket. | Products / prices The catalog of products and price configurations referenced by subscriptions. | Messages is specific to Gorgias and Products / prices to Hyperline — each maps to any object or custom field on the other side. | |
| Users (agents) Support staff records used for assignment and workload reporting. | Invoices Issued billing documents synced into accounting and reporting systems. | Users (agents) is specific to Gorgias and Invoices to Hyperline — each maps to any object or custom field on the other side. |
How changes propagate between Gorgias and Hyperline
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Gorgias Hyperline Sub-second propagation
DetectionGorgias notifies Stacksync of record changes through webhook events. Webhooks for ticket and message events, supplemented by polling with updated-at cursors.
DeliveryEach detected change is written to Hyperline through its API, with automatic retries and rate-limit backoff.
Hyperline Gorgias Sub-second propagation
DetectionHyperline notifies Stacksync of record changes through webhook events. Webhooks for billing events, with polling as a fallback.
DeliveryEach detected change is written to Gorgias through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Gorgias: Subject to the platform's API rate limits, which vary by plan.
- Hyperline: Subject to the platform's API rate limits.
What ships with Gorgias ⇄ Hyperline
Connect Gorgias and Hyperline for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gorgias–Hyperline connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Gorgias or Hyperline data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Gorgias or Hyperline record.
Observability
Monitoring
Track your Gorgias ⇄ Hyperline sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Gorgias and Hyperline.
How the Gorgias and Hyperline connectors work
Gorgias
- Integration surface
- REST API
- Authentication
- API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
- Change detection
- Webhooks for ticket and message events, supplemented by polling with updated-at cursors
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits, which vary by plan.
Hyperline
- Integration surface
- REST API
- Authentication
- API key (bearer token)
- Change detection
- Webhooks for billing events, with polling as a fallback
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits.
How it works
How to connect Gorgias to Hyperline — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Gorgias and Hyperline with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Gorgias
connected
Hyperline
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Gorgias and Hyperline objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Gorgias ⇄ HyperlineCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Gorgias HyperlineCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Gorgias and Hyperline integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Gorgias and Hyperline: authenticate both systems, choose the objects to sync (such as Gorgias's Customers and Events), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Gorgias and Hyperline records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Gorgias and Hyperline connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Gorgias–Hyperline integration in-house.
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Yes — Stacksync ships production-grade connectors for both Gorgias and Hyperline. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Gorgias: Webhooks for ticket and message events, supplemented by polling with updated-at cursors. On Hyperline: Webhooks for billing events, with polling as a fallback. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Hyperline side: Credit notes, Customers, Subscriptions, Products / prices, plus custom fields where Hyperline exposes them. On the Gorgias side: Messages, Customers, Users (agents), Tags. Stacksync auto-detects both schemas and converts types between the two systems.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
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