Skip to content
E-commerce ⇄ CRM

Easypost to Gong integration — real-time, two-way sync

Keep Easypost and Gong in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Easypost and Gong

Keep the customers and orders that Gong and Easypost share aligned in real time, so sales works from live purchase history and the store works from current account details.

Gong holds the customer relationship: the contacts, accounts, and deals a go-to-market team works. Easypost runs the buying side: who placed which order, what they bought, and where it ships. The two describe the same people and companies, and when they are connected only by exports, sales answers questions without recent orders in front of them while the store works from account details that changed weeks ago.

Stacksync links CRM Objects, Library, Data Privacy (Erasure), Calls in Gong to CarrierAccount, Webhook, Shipment, Address in Easypost with bi-directional, real-time sync. New customers, order activity, and corrected contact details move in whichever direction you configure, field by field, with conflicts resolved by rules you set. A record created or changed on either side shows up on the other within seconds, with no CSV exports and no nightly job.

The shared entity is the customer, matched on email or an external ID, so both systems agree on who the buyer is and the order history sits next to the relationship instead of in a separate tab.

Common use cases

  • 01 Sync Interaction Stats such as talk ratios and per-rep activity into a coaching database for engagement and rep-performance dashboards.
  • 02 Import externally recorded dialer or web-conference calls into Gong via POST /v2/calls so they get transcribed and analyzed like native Gong calls.
  • 03 Batch-create and buy labels for a day's orders, generate a ScanForm, and write each label and tracking code back into the fulfillment system.
  • 04 When an order is ready to ship in an OMS, ERP, or database, create an EasyPost Shipment, buy the lowest qualifying Rate, and write the label URL and tracking code back onto the order.

Common sync patterns

Where Easypost records orders: purchase history on the account

Orders and their status from Easypost appear on the matching contact or account in Gong, so reps see what a customer has bought and what is in flight before the next conversation.

New buyers become CRM records

A customer created in Easypost creates or updates the matching contact or account in Gong, so first-time and repeat buyers land in the relationship system without a manual import.

Contact and address details stay consistent

An email, phone, or shipping and billing address corrected in either system updates the other, so the next order and the next outreach both use current information.

What you can sync between Easypost and Gong

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Easypost objects Gong objects How this pairing syncs
Rate Carrier service and price options EasyPost generates on a Shipment; read-only - you select a rate id and buy it, you do not create or edit rates directly. Transcripts Speaker-attributed, timestamped sentences retrieved via POST /v2/calls/transcript for one or more callIds; available only after asynchronous processing completes. Read-only. Rate is specific to Easypost and Transcripts to Gong — each maps to any object or custom field on the other side.
Tracker Tracking for a shipment by tracking_code and carrier; create a Tracker to begin tracking, read status and tracking_details, and receive tracker.updated events via webhook as the parcel moves. Users Gong users and team members with roles, titles, email, and settings, read via GET /v2/users to map call owners and participants to CRM and warehouse identities. Read-only. Tracker is specific to Easypost and Users to Gong — each maps to any object or custom field on the other side.
Batch Bulk shipment processing; create a batch, add or remove shipments, buy all labels at once, and generate a consolidated label or ScanForm for the day's orders. Interaction Stats (Activity) Aggregated talk/listen ratios, interaction stats, and day-by-day user activity retrieved via POST /v2/stats endpoints; read out for coaching and engagement reporting. Read-only. Batch is specific to Easypost and Interaction Stats (Activity) to Gong — each maps to any object or custom field on the other side.
CarrierAccount Carrier credentials and settings that control which carriers and negotiated rates are available; create, update, and delete to manage enabled carriers across accounts. Trackers & Scorecards Keyword and topic tracker definitions plus coaching scorecards, including answered scorecards, read from Settings as coaching and deal-risk signals. Read-only. CarrierAccount is specific to Easypost and Trackers & Scorecards to Gong — each maps to any object or custom field on the other side.
Webhook Event subscriptions delivering an Event via HTTP POST on object changes; full CRUD (create, retrieve, list, update, delete) and the mechanism for near-real-time change delivery to Stacksync. CRM Objects Accounts, opportunities, stages, and users uploaded into Gong through the CRM integration API so CRM context appears alongside conversations. Write (upload) path. Webhook is specific to Easypost and CRM Objects to Gong — each maps to any object or custom field on the other side.
Shipment The central writable object: create with a to/from Address and Parcel, receive Rate options, then buy a label to get postage_label and tracking_code; retrieve and list with cursor pagination. Library Call-library folders and folder content (curated calls and snippets) read via GET /v2/library/folders and /v2/library/folder-content. Read-only. Shipment is specific to Easypost and Library to Gong — each maps to any object or custom field on the other side.

How changes propagate between Easypost and Gong

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Easypost Gong Sub-second propagation

DetectionEasypost notifies Stacksync of record changes through webhook events. Webhooks deliver an Event via HTTP POST on object changes (e.g.

DeliveryEach detected change is written to Gong through its API, with automatic retries and rate-limit backoff.

Gong Easypost Interval-based propagation

DetectionStacksync polls Gong for changes on an incremental schedule, reading only records changed since the previous pass. Polling POST /v2/calls/extensive on fromDateTime/toDateTime.

DeliveryEach detected change is written to Easypost through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Easypost: Fixed 5 requests/second on index (list) endpoints plus a dynamic load-based limiter protecting buy and rate operations; exceeding either returns HTTP 429 Too Many Requests.
  • Gong: 3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
What ships with Easypost ⇄ Gong

Connect Easypost and Gong for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Easypost–Gong connection.

Real-time

Two-way sync

Changes in Easypost or Gong instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Easypost or Gong data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Easypost or Gong record.

Observability

Monitoring

Track your Easypost ⇄ Gong sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Easypost and Gong.

How the Easypost and Gong connectors work

Easypost

Integration surface
REST API (EasyPost API v2, https://api.easypost.com/v2)
Authentication
HTTP Basic auth with the API key as the username and an empty password (Bearer token also accepted); separate Test and Production keys
Change detection
Webhooks deliver an Event via HTTP POST on object changes (e.g. tracker.updated); historical pulls via list/index endpoints using before_id/after_id cursor pagination
Capabilities
read · write · webhooks
Rate limits
Fixed 5 requests/second on index (list) endpoints plus a dynamic load-based limiter protecting buy and rate operations; exceeding either returns HTTP 429 Too Many Requests
Easypost setup guide

Gong

Integration surface
REST API on api.gong.io/v2 - retrieval endpoints (calls, transcript, users, stats, settings, library, logs) plus write endpoints for importing calls, uploading CRM data, and data-privacy erasure
Authentication
Basic authorization header combining an Access Key and Access Key Secret (created by a Gong technical admin, base64-encoded as key:secret); OAuth 2.0 Bearer tokens are supported for marketplace apps
Change detection
Polling POST /v2/calls/extensive on fromDateTime/toDateTime; the public API exposes no outbound webhooks or CDC, though a Gong admin can configure a product-side automation Rule that POSTs matching calls to a URL. Transcripts and analysis appear only after asynchronous processing.
Capabilities
read · write
Rate limits
3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
Gong setup guide
How it works

How to connect Easypost to Gong — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Easypost and Gong with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Easypost connected
    Gong connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Easypost and Gong objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Easypost ⇄ Gong
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Easypost Gong
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
Try interactive demo
FAQ

Easypost and Gong integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 487 integrations available for Easypost and Gong.

Popular · 8 of 487
All Easypost integrations All Gong integrations Browse all integrations
Coworkers laughing in front of a laptop in a casual office setting

Your last integration took months.
Your next one takes a prompt.

Book a demo Tour the platform on your own