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ERP / E-commerce · Two-way sync platform

DEAR Inventory and Shipwire integration

Plan how DEAR Inventory and Shipwire should share data across your business. Work with Stacksync engineers on record mapping, system access, and the requirements for running the integration.

  • Scope your workflow with an integration engineer
  • Review the systems, records, and updates you need

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Proposed workflow

Product or catalog item sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting eventA change involving DEAR Inventory Products or Shipwire Products needs a defined result in the other system.

  1. Start with DEAR Inventory Products and Shipwire Products. Use the record-matching and field-ownership rules from your mapping worksheet.

  2. Resolve units, variants, categories, and applicable price lists before order lines.

  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

What to verifyTest two variants of one product, a changed SKU, and a price that applies to only one market or currency.

Review records and field ownership

Proposed record relationships

Records to connect

Use these examples to define record matching and field ownership for your technical review.

Download the mapping worksheet

CSV · No email required

Example record relationships between DEAR Inventory and Shipwire
DEAR Inventory recordShipwire recordRecord matchingField ownership
ProductsProposed record; confirm Stacksync object support.Record matchingProductsProposed record; confirm Stacksync object support.Distinguish the product ID, variant ID, SKU, and price-list entry; they are not interchangeable keys.Assign ownership for catalog content, price, and stock separately.
Purchase ordersProposed record; confirm Stacksync object support.Record matchingPurchase OrdersProposed record; confirm Stacksync object support.Retain purchase-order and line IDs together with the supplier and legal-entity context.Keep procurement approval separate from receipt and payment states.

These relationships do not establish connector availability. Review the required connection and record operations with Stacksync.

Record coverage to review

Use documented coverage where available. Catalog record types are starting points for review and do not confirm Stacksync support.

DEAR Inventory

Connection and object support require review

Record types to review with Stacksync

Record typesCoverage and requirements
  • Products
  • Stock levels
  • Sale orders
  • Purchase orders
  • Customers
  • Suppliers
Confirm support for this record type and the direction you need.

Discuss DEAR Inventory requirements

Shipwire

Connection and object support require review

Record types to review with Stacksync

Record typesCoverage and requirements
  • Orders
  • Products
  • Stock
  • Receivings
  • Returns
  • Purchase Orders
Confirm support for this record type and the direction you need.

Discuss Shipwire requirements

Connection essentials

Confirm Stacksync support and account requirements for undocumented connections. Interface information alone does not establish connector availability.

View setup requirements and limits
Connection requirementDEAR InventoryShipwire
Integration interfaceREST APIREST API (v3)
AuthenticationConfirm the credentials, API plan, and permissions required for DEAR Inventory.Confirm the credentials, API plan, and permissions required for Shipwire.
Change detectionConfirm how Stacksync detects changes for this connector and the objects you need.Confirm how Stacksync detects changes for this connector and the objects you need.
Read accessConfirm with StacksyncConfirm with Stacksync
Write accessConfirm with StacksyncConfirm with Stacksync

Enterprise controls

Security and control for your integrations

Explore security controls

Compliance and data transfers

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

  • SOC 2 Type II
  • ISO 27001
  • HIPAA BAA
  • GDPR
  • CCPA
  • DPF US-EU-UK-CH

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Record-level recovery

Inspect sync errors and use retry and revert controls to resolve failed updates.

Read the recovery guide

Implementation

Technical reference

Review setup, record relationships, testing, and recovery for your implementation.

Authentication, permissions and API limits

Connection requirements and limits

DEAR Inventory
Integration interface
REST API
Authentication
Confirm the credentials, API plan, and permissions required for DEAR Inventory.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync
Setup requirements
  • Identify the DEAR Inventory account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for DEAR Inventory, including read/write support, authentication, and initial-load limits.
Limitations to check
  • Confirm Stacksync support for DEAR Inventory and the record types your workflow needs.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
Shipwire
Integration interface
REST API (v3)
Authentication
Confirm the credentials, API plan, and permissions required for Shipwire.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync
Setup requirements
  • Identify the Shipwire account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Shipwire, including read/write support, authentication, and initial-load limits.
Limitations to check
  • Confirm Stacksync support for Shipwire and the record types your workflow needs.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.

Prepare DEAR Inventory and Shipwire access

Set up both accounts before testing the mapping. Use test records where available, and identify the account administrator who can approve access and help resolve setup errors.

DEAR Inventory setup checklist
  • Identify the DEAR Inventory account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for DEAR Inventory, including read/write support, authentication, and initial-load limits.
Shipwire setup checklist
  • Identify the Shipwire account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Shipwire, including read/write support, authentication, and initial-load limits.
Prepare to go live

Record the fields each system can update, the first-load cutoff, both record IDs, the expected update delay, and who handles errors. Complete the tests before production before expanding to more records.

Use the DEAR Inventory and Shipwire planning worksheet to capture these decisions. Record the access owner in the worksheet and enter credentials only in the connection setup.

Talk to an engineer · Review current pricing

Record identity and field ownership

Use these data-model references to describe the records your connection needs. They are planning examples; connector availability and supported operations must be established before implementation.

Download the mapping worksheet · CSV, no email required

Record matching

Products / Products

Compare whether DEAR Inventory Products and Shipwire Products describe the same product or catalog item in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

DEAR Inventory
Object support to establish
Shipwire
Object support to establish
Record identity
Distinguish the product ID, variant ID, SKU, and price-list entry; they are not interchangeable keys.
Field ownership
Assign ownership for catalog content, price, and stock separately.

Fields to include

  • Source product ID
  • SKU or variant reference
  • Description
  • Unit of measure
  • Price-list reference
Record dependencies
Resolve units, variants, categories, and applicable price lists before order lines.
Validation
Test two variants of one product, a changed SKU, and a price that applies to only one market or currency.
Recovery
Repair the variant or price-list reference before retrying affected order lines; preserve existing transaction prices.

Record matching

Purchase orders / Purchase Orders

Compare whether DEAR Inventory Purchase orders and Shipwire Purchase Orders describe the same purchase order in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

DEAR Inventory
Object support to establish
Shipwire
Object support to establish
Record identity
Retain purchase-order and line IDs together with the supplier and legal-entity context.
Field ownership
Keep procurement approval separate from receipt and payment states.

Fields to include

  • Source purchase-order ID
  • Supplier reference
  • Line references
  • Quantity
  • Approval status
Record dependencies
Resolve supplier, product, business unit, and delivery-location references before lines.
Validation
Test a partially received purchase order and an amendment after approval.
Recovery
Reconcile receipts already recorded before resubmitting an amended order.

Compare integration approaches

Choose a method around one example record and the update your business needs. Use Products / Products to review record matching and confirm Stacksync support for the required operations. Compare ongoing sync, a custom workflow, and a scheduled export against that requirement.

Stacksync managed sync

Best fit
Review compatibility with a Stacksync engineer using an example of the records and updates you need.
Operating responsibility
Fits ongoing record synchronization when the required operations are supported. Add workflow steps for approvals or business actions that go beyond copying fields.
Before you choose
Check record matching: Distinguish the product ID, variant ID, SKU, and price-list entry; they are not interchangeable keys. Verify field coverage, deletion handling, and how changes are detected.

Native vendor integration

Best fit
A vendor-built integration may fit if it supports your DEAR Inventory and Shipwire record types.
Operating responsibility
Can reduce setup for a supported workflow. You may need another method for records or business steps it does not cover.
Before you choose
First check whether either vendor offers this integration. If available, verify Products / Products, update direction, account tier, and related-record handling.

Custom API or workflow

Best fit
Consider when DEAR Inventory and Shipwire need a transformation, approval, or action outside a direct record sync.
Operating responsibility
Provides control over business steps; the team owns credentials, version changes, error queues, and reconciliation.
Before you choose
Verify endpoint permissions, pagination, quotas, duplicate detection, and failure recovery. Separate reading history from actions that send messages, grant access, or post transactions.

File or scheduled snapshot

Best fit
Consider for a one-time DEAR Inventory / Shipwire migration or a reporting need with an explicit freshness window.
Operating responsibility
Can simplify a bounded transfer; later changes and deletion history require another extraction or a separately designed incremental process.
Before you choose
Record the extraction cutoff, source IDs, encoding, date/number formats, and reconciliation totals.

Workflow scenarios and expected results

Product or catalog item sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Products or Products record needs a defined result in the other system.

  1. Start with DEAR Inventory Products and Shipwire Products. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve units, variants, categories, and applicable price lists before order lines.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test two variants of one product, a changed SKU, and a price that applies to only one market or currency.

If it fails: Repair the variant or price-list reference before retrying affected order lines; preserve existing transaction prices.

Purchase order sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Purchase orders or Purchase Orders record needs a defined result in the other system.

  1. Start with DEAR Inventory Purchase orders and Shipwire Purchase Orders. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve supplier, product, business unit, and delivery-location references before lines.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a partially received purchase order and an amendment after approval.

If it fails: Reconcile receipts already recorded before resubmitting an amended order.

Reconcile DEAR Inventory business records with Shipwire

This is an evaluation scenario; connector and operation support require confirmation.

Starting event: A finance-owned record in DEAR Inventory needs operational visibility through Orders or Products.

  1. Select Products or Purchase orders with the correct legal entity, period, and currency.
  2. Define a reporting relationship in Shipwire; do not equate customer records, ledger accounts, and posted transactions.
  3. Decide whether the process only reports a financial state or requests an approved accounting action, and maintain a separate transaction ID for each action.

Expected result: Totals reconcile within the same entity/currency/window; a repeated handoff creates no duplicate financial transaction.

If it fails: Verify posting and settlement state before retrying. Use the approved adjustment path for already-posted transactions.

Initial load and acceptance testing

Keep both record IDs with the expected and actual result. Reconcile the same filters and time window in each system.

Products / Products

Test case

Test two variants of one product, a changed SKU, and a price that applies to only one market or currency.

Expected result

The expected product or catalog item relationship is preserved with no duplicate action or unintended write.

Purchase orders / Purchase Orders

Test case

Test a partially received purchase order and an amendment after approval.

Expected result

The expected purchase order relationship is preserved with no duplicate action or unintended write.

Direction and permissions

Test case

Bring an example source record and the intended destination operation to the compatibility review. Confirm the supported route before granting write access.

Expected result

Only an approved, supported direction and permitted fields are written.

Freshness and reconciliation

Test case

Measure source and destination times for the selected records under normal load and a burst. Reconcile IDs and values using the same filters and cutoff.

Expected result

The process meets its agreed freshness target and reconciliation has no unexplained differences.

Failed updates, retries and recovery

Start with the failed record and the destination error, then inspect the source value, field requirements, and access.

Rejected or repeated product or catalog item change

Investigate

Inspect DEAR Inventory Products and Shipwire Products, their IDs, and the destination error.

Next action

Repair the variant or price-list reference before retrying affected order lines; preserve existing transaction prices.

Rejected or repeated purchase order change

Investigate

Inspect DEAR Inventory Purchase orders and Shipwire Purchase Orders, their IDs, and the destination error.

Next action

Reconcile receipts already recorded before resubmitting an amended order.

A record type or update is unavailable

Investigate

Check the DEAR Inventory and Shipwire connector guides, account permissions, and any operations marked On Request.

Next action

Ask the integration team to confirm a supported way to handle that record. Verify whether it needs connector configuration or a separate workflow step.

Source and destination disagree after a retry

Investigate

Compare current source values, destination validation, identity mappings, and any side effects already completed.

Next action

Stacksync issue retry reads the current source state. Decide the intended state before retrying or reverting; reconcile downstream effects separately.

Read the Stacksync issues dashboard guide for retry and revert behavior.

Change detection and update delivery

How updates move between DEAR Inventory and Shipwire

See how each system detects changes and which updates the other system can receive. Each direction has its own permissions and record requirements.

DEAR Inventory Shipwire Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in Shipwire.

Shipwire DEAR Inventory Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in DEAR Inventory.

Update timing and record limits
  • Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
FAQ

DEAR Inventory and Shipwire integration FAQ

Next step

Plan your integration with an engineer

Walk through your DEAR Inventory and Shipwire records, field mappings, and requirements with an integration engineer.