Two-way sync
Changes in Close or Kommo instantly reflect in both systems. No stale data, no manual imports.
Keep Close and Kommo in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Two CRMs in one company is more common than anyone plans for: an acquisition brings its own system, regions or business units standardize differently, or a migration is under way and both are live. In every case, some of the same companies and people exist in both systems, and every day of manual double entry pushes the copies further apart.
Stacksync syncs Users, Smart Views, Leads, Contacts in Close with Notes, Custom Fields, Users, Chats in Kommo in real time and in both directions, with field-level mapping and matching on identifiers you choose. Update a record in either CRM and the other reflects it within seconds.
Keep both CRMs accurate while the merged team decides on a target system, instead of freezing one and losing months of updates.
When one CRM is replacing the other, run both fully live until cutover, with no snapshot gap and no data freeze.
Where each CRM serves a different team or region, sync just the shared accounts and contacts so handoffs and cross-sell work.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Close objects | Kommo objects | How this pairing syncs | |
|---|---|---|---|
| Leads The top-level record in Close; represents a company and holds its contacts, opportunities, and activity history. | Leads The central pipeline record; external signups and form fills sync in as leads. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Contacts People nested under a lead, with emails and phone numbers used for outreach syncs. | Contacts Person records sync with other CRMs and databases for a shared contact file. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Tasks Follow-up items assigned to users; synced for workload and SLA reporting. | Tasks Follow-up records keep rep activity consistent across systems. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Custom Fields Org-specific fields on leads, contacts, and opportunities; addressed by stable field ids in syncs. | Custom Fields Per-entity custom fields hold data written from external databases and enrichment. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping. | |
| Activities Calls, emails, SMS, notes, and meetings logged against a lead; the source for engagement analytics. | Users Account users map lead ownership to people in other systems. | Activities is specific to Close and Users to Kommo — each maps to any object or custom field on the other side. | |
| Custom Activities User-defined activity types with their own custom fields, mapped like standard activities. | Chats Messenger conversations from WhatsApp, Instagram, and other channels attach to leads and contacts. | Custom Activities is specific to Close and Chats to Kommo — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionClose notifies Stacksync of record changes through webhook events. Webhook subscriptions for record events, with polling on date_updated fields for backfills.
DeliveryEach detected change is written to Kommo through its API, with automatic retries and rate-limit backoff.
DetectionKommo notifies Stacksync of record changes through webhook events. Webhooks on record add and update events, plus polling for backfill.
DeliveryEach detected change is written to Close through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Close–Kommo connection.
Changes in Close or Kommo instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Close or Kommo data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Close or Kommo record.
Track your Close ⇄ Kommo sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Close and Kommo.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Close and Kommo with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Close and Kommo objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Close and Kommo: authenticate both systems, choose the objects to sync (such as Close's Leads and Contacts), map fields visually, and changes propagate both ways in milliseconds — no code required.
Close: Calling, SMS, and email are native activity types, so communication history is available through the same API as CRM records rather than a separate telephony integration. Kommo: As a messenger-first CRM, chat threads from channels like WhatsApp and Instagram attach directly to leads, which is context most other CRMs lack when records are synced across. Stacksync's field mapping accounts for these differences between Close and Kommo without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Close and Kommo records are not retained after a sync operation.
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Close and Kommo connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Close–Kommo integration in-house.
Yes — Stacksync ships production-grade connectors for both Close and Kommo. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
Change detection on Close: Webhook subscriptions for record events, with polling on date_updated fields for backfills. On Kommo: Webhooks on record add and update events, plus polling for backfill. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 541 integrations available for Close and Kommo.