Two-way sync
Changes in Close or SAP Sales Cloud instantly reflect in both systems. No stale data, no manual imports.
Keep Close and SAP Sales Cloud in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Two CRMs in one company is more common than anyone plans for: an acquisition brings its own system, regions or business units standardize differently, or a migration is under way and both are live. In every case, some of the same companies and people exist in both systems, and every day of manual double entry pushes the copies further apart.
Stacksync syncs Custom Activities, Custom Fields, Users, Smart Views in Close with Accounts, Contacts, Individual Customers, Leads in SAP Sales Cloud in real time and in both directions, with field-level mapping and matching on identifiers you choose. Update a record in either CRM and the other reflects it within seconds.
Deal stage and value on shared accounts stay visible from either CRM.
Keep both CRMs accurate while the merged team decides on a target system, instead of freezing one and losing months of updates.
When one CRM is replacing the other, run both fully live until cutover, with no snapshot gap and no data freeze.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Close objects | SAP Sales Cloud objects | How this pairing syncs | |
|---|---|---|---|
| Leads The top-level record in Close; represents a company and holds its contacts, opportunities, and activity history. | Leads Inbound prospect records written from marketing systems and web forms. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Contacts People nested under a lead, with emails and phone numbers used for outreach syncs. | Contacts Person records linked to accounts, synced with marketing automation and enrichment sources. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Opportunities Deal records with value, confidence, and status; commonly synced to reporting and billing systems. | Opportunities Pipeline records read for forecasting and warehouse reporting. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Activities Calls, emails, SMS, notes, and meetings logged against a lead; the source for engagement analytics. | Activities Appointments, tasks, and calls exported for engagement reporting. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Custom Fields Org-specific fields on leads, contacts, and opportunities; addressed by stable field ids in syncs. | Accounts Corporate customer records synced with ERP business partners and marketing tools. | Custom Fields is specific to Close and Accounts to SAP Sales Cloud — each maps to any object or custom field on the other side. | |
| Users Sales reps referenced as owners on leads, opportunities, and activities. | Individual Customers B2C customer records used in consumer-facing sales processes. | Users is specific to Close and Individual Customers to SAP Sales Cloud — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionClose notifies Stacksync of record changes through webhook events. Webhook subscriptions for record events, with polling on date_updated fields for backfills.
DeliveryEach detected change is written to SAP Sales Cloud through its API, with automatic retries and rate-limit backoff.
DetectionSAP Sales Cloud notifies Stacksync of record changes through webhook events. Polling on last-changed timestamps.
DeliveryEach detected change is written to Close through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Close–SAP Sales Cloud connection.
Changes in Close or SAP Sales Cloud instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Close or SAP Sales Cloud data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Close or SAP Sales Cloud record.
Track your Close ⇄ SAP Sales Cloud sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Close and SAP Sales Cloud.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Close and SAP Sales Cloud with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Close and SAP Sales Cloud objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Close and SAP Sales Cloud: authenticate both systems, choose the objects to sync (such as Close's Leads and Contacts), map fields visually, and changes propagate both ways in milliseconds — no code required.
Close: Custom fields are addressed by stable ids rather than display names, so field mappings survive renames. SAP Sales Cloud: The product evolved from SAP Cloud for Customer (C4C), and its OData v2 API surface and entity naming reflect that heritage. Stacksync's field mapping accounts for these differences between Close and SAP Sales Cloud without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Close and SAP Sales Cloud records are not retained after a sync operation.
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Close and SAP Sales Cloud connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Close–SAP Sales Cloud integration in-house.
Yes — Stacksync ships production-grade connectors for both Close and SAP Sales Cloud. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
Change detection on Close: Webhook subscriptions for record events, with polling on date_updated fields for backfills. On SAP Sales Cloud: Polling on last-changed timestamps; event notifications can push change signals to an external endpoint. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 542 integrations available for Close and SAP Sales Cloud.