Real-time
Two-way sync
Changes in Ceridian Dayforce or Freshworks CRM instantly reflect in both systems. No stale data, no manual imports.
Human resources ⇄ CRM
Ceridian Dayforce to Freshworks CRM integration — real-time, two-way sync
Keep Ceridian Dayforce and Freshworks CRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Ceridian Dayforce and Freshworks CRM
Keep the people who own accounts in Freshworks CRM in step with the workforce records in Ceridian Dayforce, so ownership, roles, and org structure stay current in both systems, in real time and in both directions.
Freshworks CRM runs on people as much as on accounts: every contact, deal, and account has an owner, and those owners are employees whose roles, teams, and status are held in Ceridian Dayforce. Ceridian Dayforce is the system of record for the workforce, from new hires to promotions to departures, and often for the candidates the business is still deciding on. When the two systems are connected only by re-keying or an overnight export, they drift apart, and the CRM ends up assigning accounts to people who have left, holding territories that no longer match the org chart, and waiting days to give a new rep access.
Stacksync syncs Contacts, Accounts, Deals, Tasks in Freshworks CRM with Employment Status, Work Assignments, Compensation Summary & Pay Adjustments, Employee Punches & Raw Clock Entries in Ceridian Dayforce field by field, in real time, and in both directions. You decide which system owns which fields, so Ceridian Dayforce stays authoritative on roles and org structure while Freshworks CRM keeps ownership and territory current, and Stacksync resolves conflicts by the rules you set.
Common use cases
- 01 Keep list membership aligned with segments computed in the warehouse.
- 02 Mirror deal and activity data into a Postgres database that internal tools query directly.
- 03 Sync time data by posting raw clock entries from a third-party scheduling tool into Dayforce, or pulling Employee Punches and Schedules into a workforce-analytics database.
- 04 Two-way sync of Employee and Work Assignment data (position, department, location, org unit) into Postgres so provisioning, internal apps, and analytics read current worker and org data in SQL while HR keeps editing in Dayforce.
Common sync patterns
Ownership and territory follow the org chart
When a person changes team, manager, or region in Ceridian Dayforce, their accounts and territory assignments in Freshworks CRM update to match, so pipeline stays with the right owner.
Deactivate access when someone leaves
When Ceridian Dayforce marks a worker as departed, the matching user in Freshworks CRM is flagged or deactivated, so former employees do not keep CRM access after their last day.
One directory of people
A person's name, title, email, phone, or manager corrected in either system updates the other, so both stop maintaining separate copies of the same individual.
What you can sync between Ceridian Dayforce and Freshworks CRM
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Ceridian Dayforce objects | Freshworks CRM objects | How this pairing syncs | |
|---|---|---|---|
| Employee (HR / Person Details) Core worker record keyed by XRefCode; GET Employees returns matching XRefCodes, then a per-employee GET fetches full HR details. New hires are added with POST and edits made with PATCH, so it is read and write. | Contacts Unified sales-and-marketing person records; the core entity for bidirectional syncs. | Employee (HR / Person Details) is specific to Ceridian Dayforce and Contacts to Freshworks CRM — each maps to any object or custom field on the other side. | |
| Employment Status Effective-dated employment status and type (active, leave, terminated) that drives active/terminated state for downstream provisioning; read, and writable as new dated status records. | Accounts Company records kept consistent with ERP and billing systems. | Employment Status is specific to Ceridian Dayforce and Accounts to Freshworks CRM — each maps to any object or custom field on the other side. | |
| Work Assignments Effective-dated position, department, location, and org-unit assignment; the most-synced record for org charts, provisioning, and analytics. Read and updatable via PATCH. | Deals Pipeline records synced out for forecasting and full-funnel reporting. | Work Assignments is specific to Ceridian Dayforce and Deals to Freshworks CRM — each maps to any object or custom field on the other side. | |
| Compensation Summary & Pay Adjustments Compensation Summary returns pay rate and frequency for reporting; Employee Pay Adjustments are written as effective-dated records via PATCH to post pay changes back to Dayforce. | Tasks Follow-ups created from external signals such as product usage events. | Compensation Summary & Pay Adjustments is specific to Ceridian Dayforce and Tasks to Freshworks CRM — each maps to any object or custom field on the other side. | |
| Employee Punches & Raw Clock Entries Time-and-attendance punches; raw clock entries are added with POST and punches removed with DELETE, so time data flows both ways between Dayforce and scheduling or workforce tools. | Appointments Meeting records readable for activity reporting. | Employee Punches & Raw Clock Entries is specific to Ceridian Dayforce and Appointments to Freshworks CRM — each maps to any object or custom field on the other side. | |
| Employee Schedules Shift and schedule assignments; created and updated through POST and PATCH schedule endpoints and paged with pageSize, used to push schedules from a WFM tool or pull them for analytics. | Sales activities Logged activity types used in engagement and productivity analysis. | Employee Schedules is specific to Ceridian Dayforce and Sales activities to Freshworks CRM — each maps to any object or custom field on the other side. |
How changes propagate between Ceridian Dayforce and Freshworks CRM
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Ceridian Dayforce Freshworks CRM Sub-second propagation
DetectionCeridian Dayforce notifies Stacksync of record changes through webhook events. No CDC stream.
DeliveryEach detected change is written to Freshworks CRM through its API, with automatic retries and rate-limit backoff.
Freshworks CRM Ceridian Dayforce Sub-second propagation
DetectionFreshworks CRM notifies Stacksync of record changes through webhook events. Polling with updated-at filters.
DeliveryEach detected change is written to Ceridian Dayforce through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Ceridian Dayforce: Dayforce does not publish numeric rate limits; thresholds vary by tenant and exceeding them returns HTTP 429, so large employee reads are paged (pageSize) and throttled with backoff. Employee list calls return XRefCodes only, so each employee needs a follow-up GET.
- Freshworks CRM: Subject to per-account API rate limits that vary by plan.
What ships with Ceridian Dayforce ⇄ Freshworks CRM
Connect Ceridian Dayforce and Freshworks CRM for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Ceridian Dayforce–Freshworks CRM connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Ceridian Dayforce or Freshworks CRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Ceridian Dayforce or Freshworks CRM record.
Observability
Monitoring
Track your Ceridian Dayforce ⇄ Freshworks CRM sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Ceridian Dayforce and Freshworks CRM.
How the Ceridian Dayforce and Freshworks CRM connectors work
Ceridian Dayforce
- Integration surface
- REST API (Dayforce RESTful Web Services, v1/v2), JSON payloads
- Authentication
- HTTP Basic authentication with a dedicated Web Services user plus the client namespace (Company ID), or an OAuth 2.0 access token from the Dayforce identity endpoint (POST dfid.dayforcehcm.com/connect/token, client_id Dayforce.HCMAnywhere.Client). Token-based auth is recommended, and the Web Services role with the Read Data subfeature must be enabled on the account.
- Change detection
- No CDC stream. Broad change detection uses delta polling on GET Employees with filterUpdatedStartDate/filterUpdatedEndDate and filterUpdatedEntities to pull only records changed in a window. Dayforce also has native Event Notifications (the Notification Publisher) for lifecycle events — hire, rehire, terminate, and workflow validation — delivered by push to a receiver service or by querying unacknowledged notifications; the publisher runs roughly hourly and each notification must be acknowledged.
- Capabilities
- read · write · webhooks
- Rate limits
- Dayforce does not publish numeric rate limits; thresholds vary by tenant and exceeding them returns HTTP 429, so large employee reads are paged (pageSize) and throttled with backoff. Employee list calls return XRefCodes only, so each employee needs a follow-up GET.
Freshworks CRM
- Integration surface
- REST API
- Authentication
- API key sent as a Token authorization header
- Change detection
- Polling with updated-at filters; outbound webhooks can be configured through workflow automations
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-account API rate limits that vary by plan
How it works
How to connect Ceridian Dayforce to Freshworks CRM — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Ceridian Dayforce and Freshworks CRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Ceridian Dayforce
connected
Freshworks CRM
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Ceridian Dayforce and Freshworks CRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Ceridian Dayforce ⇄ Freshworks CRMCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Ceridian Dayforce Freshworks CRMCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Ceridian Dayforce and Freshworks CRM integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Ceridian Dayforce and Freshworks CRM: authenticate both systems, choose the objects to sync (such as Ceridian Dayforce's Employee (HR / Person Details) and Employment Status), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Ceridian Dayforce and Freshworks CRM records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Ceridian Dayforce and Freshworks CRM connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Ceridian Dayforce–Freshworks CRM integration in-house.
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Yes — Stacksync ships production-grade connectors for both Ceridian Dayforce and Freshworks CRM. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Ceridian Dayforce: No CDC stream. Broad change detection uses delta polling on GET Employees with filterUpdatedStartDate/filterUpdatedEndDate and filterUpdatedEntities to pull only records changed in a window. Dayforce also has native Event Notifications (the Notification Publisher) for lifecycle events — hire, rehire, terminate, and workflow validation — delivered by push to a receiver service or by querying unacknowledged notifications; the publisher runs roughly hourly and each notification must be acknowledged. On Freshworks CRM: Polling with updated-at filters; outbound webhooks can be configured through workflow automations. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Freshworks CRM side: Contacts, Accounts, Deals, Tasks, plus custom fields where Freshworks CRM exposes them. On the Ceridian Dayforce side: Employment Status, Work Assignments, Compensation Summary & Pay Adjustments, Employee Punches & Raw Clock Entries. Stacksync auto-detects both schemas and converts types between the two systems.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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