Real-time
Two-way sync
Changes in Brightpearl or Drift instantly reflect in both systems. No stale data, no manual imports.
ERP ⇄ CRM
Brightpearl to Drift integration — real-time, two-way sync
Keep Brightpearl and Drift in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from MuleSoft
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Migrated from Matillion
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Brightpearl and Drift
Close the gap between front office and back office: Drift and Brightpearl share customers and status in real time, in both directions.
Drift holds the customer relationship; Brightpearl runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Playbooks, Meetings, Contacts, Conversations in Drift with Contacts, Inventory and warehouses, Goods-out notes, Invoices and payments in Brightpearl field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- 01 Sync Drift-captured contacts into the CRM so chat-sourced leads enter standard sales workflows immediately.
- 02 Land conversation transcripts and outcomes in a warehouse for funnel and chat-to-pipeline analysis.
- 03 Push invoices and payments into an accounting platform for reconciliation.
- 04 Keep the product catalog aligned between Brightpearl and e-commerce channels, including price list changes.
Common sync patterns
Where Brightpearl is the finance system of record: money status on the account
Invoice and payment state from Brightpearl shows on the account in Drift, so reps see balances before promising the next order.
One customer master
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
Where Brightpearl manages people and org data: keep Drift aligned
Owners, territories, and org structure informed by Brightpearl stay current in Drift.
What you can sync between Brightpearl and Drift
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Brightpearl objects | Drift objects | How this pairing syncs | |
|---|---|---|---|
| Contacts Customers and suppliers in one contact model, matched to CRM records by email or reference. | Contacts Visitor and lead records created or matched from chat identities; the main CRM-sync object. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping. | |
| Goods-out notes Fulfillment documents that carry picking and shipping status back to order sources. | Messages Individual messages within a conversation, used for transcript and intent analysis. | Goods-out notes is specific to Brightpearl and Messages to Drift — each maps to any object or custom field on the other side. | |
| Invoices and payments Financial documents synced to accounting platforms for reconciliation. | Accounts Company records used for account-based routing and targeting. | Invoices and payments is specific to Brightpearl and Accounts to Drift — each maps to any object or custom field on the other side. | |
| Custom fields Per-object custom attributes included in field mappings. | Users Agents and sales reps who own conversations and meetings. | Custom fields is specific to Brightpearl and Users to Drift — each maps to any object or custom field on the other side. | |
| Products SKU records with variants and price lists, synced with e-commerce and ERP catalogs. | Playbooks Bot flows that generate conversations and qualify visitors. | Products is specific to Brightpearl and Playbooks to Drift — each maps to any object or custom field on the other side. | |
| Sales orders Orders from all channels; the central object for fulfillment and revenue syncs. | Meetings Meetings booked through Drift, synced to CRM as sales activities. | Sales orders is specific to Brightpearl and Meetings to Drift — each maps to any object or custom field on the other side. |
How changes propagate between Brightpearl and Drift
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Brightpearl Drift Sub-second propagation
DetectionBrightpearl notifies Stacksync of record changes through webhook events. Webhooks for object created/updated events, with resource search polling as a fallback.
DeliveryEach detected change is written to Drift through its API, with automatic retries and rate-limit backoff.
Drift Brightpearl Sub-second propagation
DetectionDrift notifies Stacksync of record changes through webhook events. Webhook events for new conversations, messages, and contact changes.
DeliveryEach detected change is written to Brightpearl through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Brightpearl: Requests are throttled per account under Brightpearl's API usage policies; bulk operations should use batch endpoints.
- Drift: Subject to the platform's API rate limits.
What ships with Brightpearl ⇄ Drift
Connect Brightpearl and Drift for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Brightpearl–Drift connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Brightpearl or Drift data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Brightpearl or Drift record.
Observability
Monitoring
Track your Brightpearl ⇄ Drift sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Brightpearl and Drift.
How the Brightpearl and Drift connectors work
Brightpearl
- Integration surface
- REST API, organized into services (order, product, contact, warehouse, accounting)
- Authentication
- OAuth 2.0 (authorization code grant) for current apps; legacy private and public apps authenticate with app reference and account token headers
- Change detection
- Webhooks for object created/updated events, with resource search polling as a fallback
- Capabilities
- read · write · webhooks
- Rate limits
- Requests are throttled per account under Brightpearl's API usage policies; bulk operations should use batch endpoints
Drift
- Integration surface
- REST API
- Authentication
- OAuth 2.0 via apps registered on the Drift developer platform
- Change detection
- Webhook events for new conversations, messages, and contact changes; polling for backfills
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits
How it works
How to connect Brightpearl to Drift — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Brightpearl and Drift with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Brightpearl
connected
Drift
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Brightpearl and Drift objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Brightpearl ⇄ DriftCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Brightpearl DriftCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Brightpearl and Drift integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Brightpearl and Drift: authenticate both systems, choose the objects to sync (such as Brightpearl's Contacts and Goods-out notes), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Brightpearl and Drift records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Brightpearl and Drift connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Brightpearl–Drift integration in-house.
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Yes — Stacksync ships production-grade connectors for both Brightpearl and Drift. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Brightpearl: Webhooks for object created/updated events, with resource search polling as a fallback. On Drift: Webhook events for new conversations, messages, and contact changes; polling for backfills. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Drift side: Playbooks, Meetings, Contacts, Conversations, plus custom fields where Drift exposes them. On the Brightpearl side: Contacts, Inventory and warehouses, Goods-out notes, Invoices and payments. Stacksync auto-detects both schemas and converts types between the two systems.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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No integrations match .
