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CRM

Connect Drift to any app with two-way sync.

Two-way sync Drift across all your CRMs, databases, data warehouses, EDI systems, and AI tools, with custom workflows tailored to your data.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Object catalog

What Stacksync syncs in Drift.

These objects sync between Drift and any connected system, with field-level mapping and conflict resolution. Custom fields are picked up from the live schema where Drift exposes them.

Contacts
Visitor and lead records created or matched from chat identities; the main CRM-sync object.
Conversations
Chat threads with status and participants; the center of Drift's data model.
Messages
Individual messages within a conversation, used for transcript and intent analysis.
Accounts
Company records used for account-based routing and targeting.
Users
Agents and sales reps who own conversations and meetings.
Playbooks
Bot flows that generate conversations and qualify visitors.
Meetings
Meetings booked through Drift, synced to CRM as sales activities.
API surface

How Stacksync connects to Drift.

The connector runs on Drift's native API. Stacksync manages authentication, rate limits, retries, and schema changes so your team does not maintain integration code.

Connection
REST API
Authentication
OAuth 2.0 via apps registered on the Drift developer platform
Change detection
Webhook events for new conversations, messages, and contact changes; polling for backfills
Rate limits
Subject to the platform's API rate limits

Sync directions

  • Read Supported
  • Write Supported
  • Change data capture Not available
  • Webhooks Supported
What ships with Drift

Connect Drift for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every connection.

Real-time

Two-way sync

Changes in Drift instantly reflect across connected systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Drift data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Drift record.

Observability

Monitoring

Track your Drift sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions.

Use cases

What teams run on the Drift connector.

Drift was bought by marketing ops and demand generation teams to convert website traffic into pipeline through chat playbooks, live conversations, and meeting booking, sitting in front of the CRM and marketing automation stack. Salesloft acquired Drift in 2024, and a gradual sunset of the conversational marketing product was announced in 2026. The system holds first-touch data - chat-captured Contacts, Conversations, and Meetings - that attribution and routing depend on, which raises the stakes for extracting it.

  • Marketing ops
  • RevOps
  • Demand generation
  • Data engineering

  1. Sync Drift-captured contacts into the CRM so chat-sourced leads enter standard sales workflows immediately.

  2. Land conversation transcripts and outcomes in a warehouse for funnel and chat-to-pipeline analysis.

  3. Enrich Drift contact and account records with firmographic or product data from an internal database to sharpen playbook targeting.

  4. Sync meetings booked in Drift to CRM activities so pipeline attribution stays accurate.

  5. Archive historical Drift conversation and contact data into a warehouse ahead of a platform migration.

  6. Sync chat-captured Contacts and Accounts into the CRM in real time so routing and attribution fire before a rep follows up.

All Drift integrations

Pick the system you need to keep in sync with Drift. Each page covers the sync setup, field mapping, and common workflows for that pair.

CRM · 8

ERP · 3

Database · 7

Data warehouse · 4

Business productivity · 4

Accounting and finance · 3

How it works

Set up Drift in minutes, without APIs.

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Drift with its native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Drift connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Drift objects to sync — Stacksync auto-detects the schema, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Drift
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Drift database
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Drift connector FAQ

What can I sync with the Drift connector?

Drift's core objects — Contacts, Conversations, Messages, Accounts and custom fields — can sync with any of 302 other systems. Every integration is real-time and bidirectional, with field-level mapping and conflict resolution.

How does Stacksync connect to Drift?

Via REST API, authenticated with OAuth 2.0 via apps registered on the Drift developer platform. Changes are detected as follows — webhook events for new conversations, messages, and contact changes; polling for backfills. Stacksync manages rate limits, retries, and schema changes automatically.

Is the Drift connector two-way?

Yes. Changes made in Drift propagate to the connected system and vice versa, in milliseconds. One-way flows are also supported when a direction should stay read-only.

How long does a Drift integration take to set up?

Most Drift integrations go live in minutes: authenticate Drift and the other system, pick objects and fields, and enable the sync. No code and no infrastructure to manage.

Is Drift data secure in transit?

Stacksync is SOC 2 Type II, ISO 27001, GDPR and HIPAA compliant. Drift data is encrypted in transit, and a zero-persistent-storage architecture means records are not retained after a sync operation.

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more
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