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E-commerce ⇄ Accounting and finance

Bigcommerce to Logisense integration — real-time, two-way sync

Keep Bigcommerce and Logisense in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Bigcommerce and Logisense

Turn every Bigcommerce order into clean revenue: Logisense and Bigcommerce keep customers, orders, and payment status aligned in real time, in both directions.

Bigcommerce runs the storefront — the catalog, the orders, and the buyers placing them. Logisense records the money behind those orders — invoices, revenue, payments, and the ledger the business closes on. The overlap is every customer, order, and product both sides need to agree on, and when that overlap is bridged by CSV export or an overnight batch, finance reconciles against stale numbers while the store quotes prices or stock the books no longer recognize.

Stacksync syncs Account, Contact, Package and Service, Account Service in Logisense with Shipments, Products, Variants and SKUs, Orders in Bigcommerce field by field, in real time, and in both directions. You decide which system owns which fields — an order's totals from Bigcommerce, its paid-or-overdue state from Logisense — and Stacksync keeps every copy consistent and resolves conflicts by the rules you set.

The result is one shared record of who bought what and whether it has been paid, so the storefront, support, and the finance team all read from the same current data instead of re-keying it between systems.

Common use cases

  • 01 Act on Payment Status Updated webhooks to update entitlements or dunning status in an operational database in near real time.
  • 02 Write new signups from a product database into LogiSense as Accounts with the correct Package and Account Services.
  • 03 Sync Customers and customer groups two-way with a CRM so marketing and support see the same accounts and addresses as the storefront.
  • 04 Push Price Lists from an ERP into BigCommerce to drive customer-group and B2B pricing without manual catalog edits.

Common sync patterns

Where Logisense is the money system of record: payment status on the order

Paid, overdue, and refunded state from Logisense lands on the order or account in Bigcommerce, so the store and support see what has actually been collected.

One customer master

Where both systems keep customer or buyer records, an edit in either propagates to the other, ending duplicate accounts and mismatched contact details.

Catalog and pricing stay aligned

Products, SKUs, and prices maintained on one side propagate to the other, so what the store sells and what the ledger books stay in step.

What you can sync between Bigcommerce and Logisense

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Bigcommerce objects Logisense objects How this pairing syncs
Shipments Order shipments with tracking numbers; created in BigCommerce from a 3PL or fulfillment system as packages ship. Account Service Billable line item of a Package assigned to an account; written when provisioning or changing a subscription, read for entitlement checks. Shipments is specific to Bigcommerce and Account Service to Logisense — each maps to any object or custom field on the other side.
Products Catalog V3 records with custom fields and images; mastered in a PIM or ERP and written to BigCommerce, or read out to a warehouse. Usage Metered usage records fed to the rating engine and classified by Usage Class and Unit; written in from product or warehouse event data. Products is specific to Bigcommerce and Usage to Logisense — each maps to any object or custom field on the other side.
Variants and SKUs Per-variant pricing and inventory; synced to keep stock and SKU data aligned with an ERP or WMS at the option level. Invoice Generated billing documents with items, history, and status; typically read out to ERPs and warehouses for finance and reconciliation. Variants and SKUs is specific to Bigcommerce and Invoice to Logisense — each maps to any object or custom field on the other side.
Orders V2 Orders API header, line items, and shipping/billing addresses; read into an ERP or accounting system, with status written back. Payment Payment records whose status changes emit webhooks; read for cash reconciliation and to drive dunning and provisioning workflows. Orders is specific to Bigcommerce and Payment to Logisense — each maps to any object or custom field on the other side.
Customers V3 customer accounts, customer groups, and addresses; synced two-way with a CRM so storefront and GTM records match. Extension Attribute Custom fields on entities via Extension/Attribute/Entity; discoverable so field mappings extend to org-specific data. Customers is specific to Bigcommerce and Extension Attribute to Logisense — each maps to any object or custom field on the other side.
Categories Catalog V3 category tree; mapped for merchandising and kept aligned with a product master or PIM. Account Customer or partner records holding billing settings; hierarchical parent-child, synced two-way with CRM and warehouse customer tables. Categories is specific to Bigcommerce and Account to Logisense — each maps to any object or custom field on the other side.

How changes propagate between Bigcommerce and Logisense

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Bigcommerce Logisense Sub-second propagation

DetectionBigcommerce notifies Stacksync of record changes through webhook events. Webhooks push near-real-time events (store/order/*, store/product/*, store/customer/* and more).

DeliveryEach detected change is written to Logisense through its API, with automatic retries and rate-limit backoff.

Logisense Bigcommerce Sub-second propagation

DetectionLogisense notifies Stacksync of record changes through webhook events. Webhook event subscriptions push near-real-time notifications on record status changes (e.g.

DeliveryEach detected change is written to Bigcommerce through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Bigcommerce: OAuth quota refreshes every 30 seconds and varies by plan (about 20,000 requests/hour on Standard and Plus, 60,000 on Pro, higher on Enterprise); the X-Rate-Limit-Requests-Left header reports remaining calls.
  • Logisense: No publicly documented fixed request cap; JWT access tokens are short-lived, and high-volume usage is ingested through mediation feeds rather than per-record API writes.
What ships with Bigcommerce ⇄ Logisense

Connect Bigcommerce and Logisense for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Bigcommerce–Logisense connection.

Real-time

Two-way sync

Changes in Bigcommerce or Logisense instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Bigcommerce or Logisense data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Bigcommerce or Logisense record.

Observability

Monitoring

Track your Bigcommerce ⇄ Logisense sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Bigcommerce and Logisense.

How the Bigcommerce and Logisense connectors work

Bigcommerce

Integration surface
REST Management API (V2 and V3), plus GraphQL Storefront and Admin APIs
Authentication
OAuth API account credentials — a store-generated client ID and permanent access token sent in the X-Auth-Token header, limited to the OAuth scopes granted when the account is created (e.g. store_v2_orders, store_v2_products)
Change detection
Webhooks push near-real-time events (store/order/*, store/product/*, store/customer/* and more); polling uses date_modified:min/max filters on Products, Orders, and Customers
Capabilities
read · write · webhooks
Rate limits
OAuth quota refreshes every 30 seconds and varies by plan (about 20,000 requests/hour on Standard and Plus, 60,000 on Pro, higher on Enterprise); the X-Rate-Limit-Requests-Left header reports remaining calls.
Bigcommerce setup guide

Logisense

Integration surface
REST API (versioned, e.g. v9/v10)
Authentication
JSON Web Token (JWT) bearer tokens obtained via the API and refreshed before expiry
Change detection
Webhook event subscriptions push near-real-time notifications on record status changes (e.g. Payment Status Updated), with a Webhook Monitor for retries; entities without webhook coverage are polled via filtered REST queries
Capabilities
read · write · webhooks
Rate limits
No publicly documented fixed request cap; JWT access tokens are short-lived, and high-volume usage is ingested through mediation feeds rather than per-record API writes.
Logisense setup guide
How it works

How to connect Bigcommerce to Logisense — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Bigcommerce and Logisense with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Bigcommerce connected
    Logisense connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Bigcommerce and Logisense objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Bigcommerce ⇄ Logisense
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Bigcommerce Logisense
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Bigcommerce and Logisense integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 357 integrations available for Bigcommerce and Logisense.

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