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E-commerce ⇄ Accounting and finance

Akeneo to Logisense integration — real-time, two-way sync

Keep Akeneo and Logisense in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Akeneo and Logisense

Turn every Akeneo order into clean revenue: Logisense and Akeneo keep customers, orders, and payment status aligned in real time, in both directions.

Akeneo runs the storefront — the catalog, the orders, and the buyers placing them. Logisense records the money behind those orders — invoices, revenue, payments, and the ledger the business closes on. The overlap is every customer, order, and product both sides need to agree on, and when that overlap is bridged by CSV export or an overnight batch, finance reconciles against stale numbers while the store quotes prices or stock the books no longer recognize.

Stacksync syncs Payment, Extension Attribute, Account, Contact in Logisense with Attributes, Families and family variants, Reference entities and records, Assets in Akeneo field by field, in real time, and in both directions. You decide which system owns which fields — an order's totals from Akeneo, its paid-or-overdue state from Logisense — and Stacksync keeps every copy consistent and resolves conflicts by the rules you set.

The result is one shared record of who bought what and whether it has been paid, so the storefront, support, and the finance team all read from the same current data instead of re-keying it between systems.

Common use cases

  • 01 Write new signups from a product database into LogiSense as Accounts with the correct Package and Account Services.
  • 02 Stream Usage records from a warehouse or product event pipeline into LogiSense for rating and usage-based Invoices.
  • 03 Write Categories, Families, and Attributes from an ERP or supplier feed into Akeneo to build and maintain catalog structure.
  • 04 Read Reference entities records such as brands and manufacturers into a data warehouse for cross-catalog reporting.

Common sync patterns

Where Logisense is the money system of record: payment status on the order

Paid, overdue, and refunded state from Logisense lands on the order or account in Akeneo, so the store and support see what has actually been collected.

One customer master

Where both systems keep customer or buyer records, an edit in either propagates to the other, ending duplicate accounts and mismatched contact details.

Catalog and pricing stay aligned

Products, SKUs, and prices maintained on one side propagate to the other, so what the store sells and what the ledger books stay in step.

What you can sync between Akeneo and Logisense

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Akeneo objects Logisense objects How this pairing syncs
Reference entities and records Structured lookups like brands, manufacturers, or ingredients with their own records (Enterprise Edition); synced two-way or read into a warehouse for reporting. Invoice Generated billing documents with items, history, and status; typically read out to ERPs and warehouses for finance and reconciliation. Reference entities and records is specific to Akeneo and Invoice to Logisense — each maps to any object or custom field on the other side.
Assets Asset-family media (images, documents) managed in Akeneo's DAM; linked to products and synced to storefronts and commerce systems. Payment Payment records whose status changes emit webhooks; read for cash reconciliation and to drive dunning and provisioning workflows. Assets is specific to Akeneo and Payment to Logisense — each maps to any object or custom field on the other side.
Channels and locales Target-market settings that scope attribute values; read to resolve which localized or channel-specific value to map on each side of a sync. Extension Attribute Custom fields on entities via Extension/Attribute/Entity; discoverable so field mappings extend to org-specific data. Channels and locales is specific to Akeneo and Extension Attribute to Logisense — each maps to any object or custom field on the other side.
Media files Product images and files uploaded via the media endpoint; referenced by products and pushed to downstream commerce and content systems. Account Customer or partner records holding billing settings; hierarchical parent-child, synced two-way with CRM and warehouse customer tables. Media files is specific to Akeneo and Account to Logisense — each maps to any object or custom field on the other side.
Products Core catalog records addressed by UUID (recommended) or identifier/SKU; synced two-way with databases, ERPs, and storefronts. Values are scoped per channel and locale. Contact People attached to an Account (billing, technical); synced two-way with CRM contacts and warehouse person records. Products is specific to Akeneo and Contact to Logisense — each maps to any object or custom field on the other side.
Product models Parent records for configurable products; hold shared attribute values that cascade to their variant products, synced alongside Products. Package and Service Product catalog of offerings and their chargeable services (one-time, recurring, usage-based); read for reporting or written from a catalog source. Product models is specific to Akeneo and Package and Service to Logisense — each maps to any object or custom field on the other side.

How changes propagate between Akeneo and Logisense

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Akeneo Logisense Sub-second propagation

DetectionAkeneo notifies Stacksync of record changes through webhook events. Events API webhooks (product.created, product.updated, product.deleted, plus product-model equivalents.

DeliveryEach detected change is written to Logisense through its API, with automatic retries and rate-limit backoff.

Logisense Akeneo Sub-second propagation

DetectionLogisense notifies Stacksync of record changes through webhook events. Webhook event subscriptions push near-real-time notifications on record status changes (e.g.

DeliveryEach detected change is written to Akeneo through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Akeneo: REST protection triggers above roughly 100 requests/second per PIM instance (HTTP 429 with Retry-After); the Events API caps at 4000 requests/hour with a 500ms webhook ack timeout.
  • Logisense: No publicly documented fixed request cap; JWT access tokens are short-lived, and high-volume usage is ingested through mediation feeds rather than per-record API writes.
What ships with Akeneo ⇄ Logisense

Connect Akeneo and Logisense for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Akeneo–Logisense connection.

Real-time

Two-way sync

Changes in Akeneo or Logisense instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Akeneo or Logisense data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Akeneo or Logisense record.

Observability

Monitoring

Track your Akeneo ⇄ Logisense sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Akeneo and Logisense.

How the Akeneo and Logisense connectors work

Akeneo

Integration surface
REST API (plus a GraphQL API) and an Events API for webhooks
Authentication
OAuth2 password grant: client_id/secret plus an API user's username/password exchanged at /api/oauth/v1/token for a bearer access_token and refresh_token; Apps use the OAuth2 authorization-code flow
Change detection
Events API webhooks (product.created, product.updated, product.deleted, plus product-model equivalents; product.updated.delta carries old and new values); falls back to polling the 'updated' datetime search filter where the Events API is unavailable
Capabilities
read · write · webhooks
Rate limits
REST protection triggers above roughly 100 requests/second per PIM instance (HTTP 429 with Retry-After); the Events API caps at 4000 requests/hour with a 500ms webhook ack timeout.

Logisense

Integration surface
REST API (versioned, e.g. v9/v10)
Authentication
JSON Web Token (JWT) bearer tokens obtained via the API and refreshed before expiry
Change detection
Webhook event subscriptions push near-real-time notifications on record status changes (e.g. Payment Status Updated), with a Webhook Monitor for retries; entities without webhook coverage are polled via filtered REST queries
Capabilities
read · write · webhooks
Rate limits
No publicly documented fixed request cap; JWT access tokens are short-lived, and high-volume usage is ingested through mediation feeds rather than per-record API writes.
Logisense setup guide
How it works

How to connect Akeneo to Logisense — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Akeneo and Logisense with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Akeneo connected
    Logisense connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Akeneo and Logisense objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Akeneo ⇄ Logisense
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Akeneo Logisense
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Akeneo and Logisense integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

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