Real-time
Two-way sync
Changes in Autopilot or Outreach instantly reflect in both systems. No stale data, no manual imports.
AI ⇄ CRM
Autopilot to Outreach integration — real-time, two-way sync
Keep Autopilot and Outreach in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Autopilot and Outreach
Write what Autopilot computes onto the contacts, accounts, and deals in Outreach, and feed Outreach's records back into Autopilot, in real time and in both directions.
Autopilot turns data into something a revenue team can act on: scores, classifications, summaries, and embeddings. But the customers those results describe live in Outreach, where reps and marketers actually work. Intelligence that stays inside Autopilot rarely reaches the record where a decision gets made, and Autopilot is only as sharp as the data it sees, which is also held in Outreach.
Stacksync connects Custom Fields, Smart Segments, Journeys (Triggers), Activities in Autopilot to Sequence states, Mailings, Calls, Tasks in Outreach with bi-directional, real-time sync. Records and fields from Outreach flow into Autopilot as the material it scores, indexes, or enriches, and the values Autopilot produces flow back onto the matching contact, account, or deal in Outreach, field by field, within seconds. There is no batch export in the middle and no glue code to maintain.
Because the mapping is field-level, you choose exactly which attributes cross and in which direction, so Outreach stays the record of the customer while Autopilot stays where the computation happens.
Common use cases
- 01 Stream Activities into a warehouse so opens, clicks, and journey steps sit next to product and revenue data for lifecycle reporting.
- 02 Upsert Contacts from a CRM or product database into Autopilot so new signups and profile changes flow into email and SMS journeys without manual CSV imports.
- 03 Suppress prospects across systems when a contact unsubscribes or a customer churns.
- 04 Enroll leads in sequences automatically by writing sequence-state records when a lead crosses a scoring threshold in the warehouse.
Common sync patterns
Where Autopilot classifies or tags: labels sync onto the record
Categories, sentiment, or intent produced in Autopilot attach to the right contact, account, or deal in Outreach, keeping segmentation current as new data arrives.
Where Autopilot indexes records for retrieval: Outreach keeps it fresh
Contacts, accounts, and notes from Outreach sync into Autopilot as they change, so embeddings or search stay aligned with the live CRM instead of a stale export.
Where Autopilot summarizes or drafts: text where reps read it
Summaries, next steps, or drafted messages generated in Autopilot write back onto the account or deal in Outreach, next to the relationship they describe.
What you can sync between Autopilot and Outreach
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Autopilot objects | Outreach objects | How this pairing syncs | |
|---|---|---|---|
| Smart Segments Rule-based dynamic audiences; membership is computed by Autopilot, so it is read-only over the API. | Accounts Companies grouping prospects, aligned with CRM account ownership | Smart Segments is specific to Autopilot and Accounts to Outreach — each maps to any object or custom field on the other side. | |
| Journeys (Triggers) Automation journeys; a contact can be added to a journey via its trigger endpoint to start automated email or SMS sequences. | Sequences Multi-step cadences; synced as reference data for enrollment automation | Journeys (Triggers) is specific to Autopilot and Sequences to Outreach — each maps to any object or custom field on the other side. | |
| Activities Per-contact activity and event history (opens, clicks, journey steps); read-only feed used for engagement reporting. | Sequence states Per-prospect enrollments; writing one adds a prospect to a cadence | Activities is specific to Autopilot and Sequence states to Outreach — each maps to any object or custom field on the other side. | |
| Contacts Core people records (email, name, custom fields, list and segment membership); upserted two-way as the primary sync object. | Mailings Sent emails with engagement data, pulled for activity analytics | Contacts is specific to Autopilot and Mailings to Outreach — each maps to any object or custom field on the other side. | |
| Lists Static contact lists; membership is readable per list and writable by adding or removing contacts. | Calls Logged call records synced into engagement reporting | Lists is specific to Autopilot and Calls to Outreach — each maps to any object or custom field on the other side. | |
| Custom Fields User-defined contact properties (string, number, date, boolean); discovered so field keys map cleanly to destination columns. | Tasks Rep action items mirrored between Outreach and the CRM | Custom Fields is specific to Autopilot and Tasks to Outreach — each maps to any object or custom field on the other side. |
How changes propagate between Autopilot and Outreach
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Autopilot Outreach Interval-based propagation
DetectionStacksync polls Autopilot for changes on an incremental schedule, reading only records changed since the previous pass. No CDC.
DeliveryEach detected change is written to Outreach through its API, with automatic retries and rate-limit backoff.
Outreach Autopilot Sub-second propagation
DetectionOutreach notifies Stacksync of record changes through webhook events. Webhook subscriptions on resource create, update, and destroy events, plus polling.
DeliveryEach detected change is written to Autopilot through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Autopilot: The REST API is capped at 100 requests/minute per account; exceeding it returns HTTP 429. Enterprise plans can request a higher limit. Contact writes accept an array for bulk upsert, and list and segment reads paginate via a bookmark cursor.
- Outreach: Subject to per-user hourly rate limits.
What ships with Autopilot ⇄ Outreach
Connect Autopilot and Outreach for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Autopilot–Outreach connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Autopilot or Outreach data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Autopilot or Outreach record.
Observability
Monitoring
Track your Autopilot ⇄ Outreach sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Autopilot and Outreach.
How the Autopilot and Outreach connectors work
Autopilot
- Integration surface
- REST API (Autopilot v1); Autopilot rebranded to Ortto in 2021 and the newer Ortto API co-exists with the legacy Autopilot endpoints
- Authentication
- Per-account API key sent in the autopilotapikey request header (generated in account settings); requests use Content-Type application/json against https://api2.autopilothq.com/v1/
- Change detection
- No CDC; incremental sync polls the /contacts endpoint with bookmark cursor pagination and updated timestamps. Journey webhook actions can push specific contact events, but there is no general change-subscription webhook, so polling is the reliable path.
- Capabilities
- read · write
- Rate limits
- The REST API is capped at 100 requests/minute per account; exceeding it returns HTTP 429. Enterprise plans can request a higher limit. Contact writes accept an array for bulk upsert, and list and segment reads paginate via a bookmark cursor.
Outreach
- Integration surface
- REST API conforming to the JSON:API specification
- Authentication
- OAuth 2.0
- Change detection
- webhook subscriptions on resource create, update, and destroy events, plus polling
- Capabilities
- read · write · webhooks
- Rate limits
- subject to per-user hourly rate limits
How it works
How to connect Autopilot to Outreach — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Autopilot and Outreach with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Autopilot
connected
Outreach
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Autopilot and Outreach objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Autopilot ⇄ OutreachCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Autopilot OutreachCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Autopilot and Outreach integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Autopilot and Outreach: authenticate both systems, choose the objects to sync (such as Autopilot's Smart Segments and Journeys (Triggers)), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Autopilot and Outreach connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Autopilot–Outreach integration in-house.
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Yes — Stacksync ships production-grade connectors for both Autopilot and Outreach. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Autopilot: No CDC; incremental sync polls the /contacts endpoint with bookmark cursor pagination and updated timestamps. Journey webhook actions can push specific contact events, but there is no general change-subscription webhook, so polling is the reliable path. On Outreach: Webhook subscriptions on resource create, update, and destroy events, plus polling. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Autopilot side: Custom Fields, Smart Segments, Journeys (Triggers), Activities, plus custom fields where Autopilot exposes them. On the Outreach side: Sequence states, Mailings, Calls, Tasks. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
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→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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